Altis Porto Hotel, a member of Preferred Hotels & Resorts- LVX

Hotels
9.7 (242 reviews)
Rua Jorge de Viterbo Ferreira no 30 , Porto , pt

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Quality service
Comfortable accommodations
Friendly staff
Good location
Excellent breakfast options
Modern amenities
Cons:
Limited breakfast variety
No parking available for large cars
Noise from street traffic

Categories

Cleanliness
9.69
Clean and modern rooms as mentioned in reviews.
Service
9.97
Staff were consistently described as friendly and attentive.
Location
9.6
Proximity to the center and easy access mentioned positively.
Room Quality
9.75
Comfort and quality of the rooms highlighted by guests.
Amenities
9.68
Great amenities such as spa and gym recognized in reviews.
Value for Money
9.14
Overall excellent service justifying the price.
Food and Beverage
9.89
Variety and quality of meals praised, minor note on breakfast items.
Overall Experience
9.86
Consistently high satisfaction across multiple areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:56

Property Description

Luxurious Accommodation
Stay in stylish air-conditioned rooms with modern amenities and beautiful city views from some balconies.

Exceptional Services
Enjoy top-notch services such as room service, 24-hour front desk assistance, and complimentary WiFi throughout your stay.

Convenient Location
Explore Porto's attractions with ease as popular landmarks and the metro station are within walking distance from the hotel.

Book your stay at Altis Porto Hotel now for an unforgettable experience in Porto.

Important information:

The parking is closed daily from 11/01/26 to 25/01/26.

When traveling with pets, please note that an extra charge applies per day of 30 EUR per pets, and only for dogs with a maximum weight of 15 kg are allowed.

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-01-31 until 2026-01-11

Check-in and check-out hours:

Location

Guest Reviews

9.7
Based on 242 reviews
Cleanliness: 9.69
Service: 9.97
Location: 9.6
Room Quality: 9.75
Amenities: 9.68
Value for Money: 9.14
Food and Beverage: 9.89
Overall Experience: 9.86
R
Raniero couple it
9
Una garanzia!
Pros:

Colazione, SPA, massaggi, camere ampie, cuscini comodi, ottimi prodotti da bagno, continuo check delle pulizie

Cons:

Materasso troppo soft. Luminosità della camera

2026-02-13 via Nuitee
C
Carlos couple pt
1
Para nunca mais repetir!!!
Pros:

A localização.

Cons:

O quarto para ser inverno estava frio, chamamos o técnico que nada resolveu, 2 horas depois ligamos para a recepção e voltamos a dizer que não estava confortável o ar do quarto, disseram-nos já ligamos a resolver, esperamos 1:30 ao que nada disseram, chegou a hora de sairmos pois tínhamos compromissos e dirigi-me à receção, informei que nos íamos embora porque ninguém resolucionou o problema, então já tinham um quarto diferente para nós, rejeitamos e disseram novamente que quando chegarmos um colega apresenta o novo quarto e aí decidíamos. Chegamos ao hotel por volta da meia noite dirigimos-nos à receção e falamos que éramos do quarto 123 e que nós íamos embora por causa de um problema no quarto, ao que nos respondem “tudo bem”, pedimos a chave do carro, nem sabia onde estava, e fomo-nos embora sem que pudéssemos ver o tal quarto. Para um hotel 5 estrelas a inoprerância foi má demais!

2026-02-11 via Nuitee
T
Tiago family_with_children pt
10
2026-02-10 via Nuitee
A
Archad solo_traveller pt
10
2026-02-09 via Nuitee
B
Bruno extended_group pt
10
Pros:

Excelente pequeno almoço.
Funcionários extremamente simpáticos e prestáveis.
Hotel com spa muito bom. Recomendo

Cons:

Tudo impecável.

2026-02-09 via Nuitee
S
Simão couple pt
9
2026-01-28 via Nuitee
M
Maria couple pt
5
Agradável mas deixou a desejar
Pros:

A cama do hotel era extremamente confortável

Cons:

O spa a piscina não estava aquecida, água demasiado fria para a altura do ano.
Fomos na passagem de ano e não pagamos propriamente pouco para passar a noite e só queriam assegurar pequeno almoço caso o tomássemos as 7h da manhã. Pois não tinham pessoal suficiente para dar vazão à quantidade de pessoas. Ora na noite mais movimentada e cara do ano parecia me razoável que locassem recursos suficientes para que os clientes não saíssem prejudicados

2026-01-28 via Nuitee
P
Patricia couple pt
10
2026-01-22 via Nuitee
B
Bruna couple pt
10
Uma ótima escapadinha no Porto, com descanso e vista maravilhosa.
Pros:

A decoração moderna, a vista maravilhosa do quarto e as instalações do spa.

2026-01-22 via Nuitee
T
Tomas couple pt
10
2026-01-20 via Nuitee
A
anne couple pt
10
2026-01-19 via Nuitee
J
Jo-Anne couple au
10
A most suitable hotel meeting all our requirements
Pros:

Efficiency, willingness to please and be accomodating .

Cons:

NA

2026-01-19 via Nuitee
V
Vadym couple dk
9
2026-01-19 via Nuitee
P
Paul couple us
10
Wonderful stay in a beautiful hotel.
Pros:

The breakfast is fantastic. The staff pampered us beyond expectations. Very polite and professional. Wonderful recommendations for our stay as far as restaurants and things to see.

Cons:

Nothing. Only that we had to leave this wonderful place.

2026-01-19 via Nuitee
J
Jan couple nl
9
Erg fijn hotel om vanuit Porto te verkennen
Pros:

Heerlijk ontbijt, vriendelijk en professioneel personeel, lekkere douche, schoon en netjes

Cons:

Als ik al iets minder positiefs moet zeggen is er een 14kg dumble mist in de gym 😜

2026-01-19 via Nuitee
H
Henrique couple pt
10
Pros:

Em geral gostei de tudo desde o momento em que entrei até sair do alojamento.
Mas quero realçar toda a equipa do Staff foram bastante atenciosos e prestáveis.

2026-01-19 via Nuitee
A
Ana family_with_children hr
10
2026-01-19 via Nuitee
J
Jo-Anne couple au
10
Clean and new with efficient and friendly staff.
Pros:

Everything

Cons:

Nothing

2026-01-19 via Nuitee
J
jose manuel couple es
7
2026-01-19 via Nuitee
M
Mehdi couple fr
9
2026-01-19 via Nuitee