Lanayr Hotel

The property did not match the description on Booking.com and was uncomfortable and unhygienic. Breakfast was advertised but not provided on any day. The room had dirty carpets, loose floorboards, broken drawers, broken and extremely squeaky beds, a strong damp/mouldy smell, and non-functioning radiators, making the room cold and difficult to sleep in.

The bathroom was unkept and dirty, the shower was blocked, and the kettle was heavily limescaled. Bins were not emptied during our stay, fruit flies were present, and there was a serious health and safety issue where a drawing pin was embedded in the carpet and caused an injury.

Additionally, the lounge/pub area advertised as a facility was not fully operational. Due to these issues, we left a day early.

Breakfast that took an hour and half
Uncomfortable beds
Locked bar
People arguing and fighting in hotel

Everything it was cold and damp and smelt really bad of damp it was dirty the breakfast was vile the bar was open 6pm till 10pm there was one staff the whole time and we felt like an inconvenience to him although he was very polite definitely wouldn’t recommend this place

table in breakfast room that was for all the breakfast stuff did not have much on it and looked like it had not been cleaned for days same with the bin looked like it had been cleaned out too also i noticed the carpet in front of the door to the room was soaking wet and mold was showing too

nothing never go again very dirty

Managed to check in okay and on first exit got in and out okay but after visiting friends in Bispham and returning around midnight I found myself locked out and unable to either gain entry or rouse any staff, it took a friendly policeman who found me an alternative place nearby where I completed my stay.

The Family room was completelly dirty, smell of mould throughtout the hotel. They selling parking ticket fair enough, but they managed to oversell the front parking and they tell you to park on the fire exit/ assembly point. that means if anything happen you blocking the exit from the hotel. the hotel receptionist/everything he had no idea and the owner too that nobody allow to park or block the fire exit/ assembly point. The roo mlook like its never been cleand since opening as the carpet dirty/ behind the bed have left over food or some other particle. even find lost nail as well. the shower bearly working, needed to be re cleand before use. you can spot mould throughout the hotel as i mentioned earlier that the smell of mould is very bad. the bar open on request but the still have crisps from couple of months ago with best before date expired. At least he mentioned before we ordered. the Bed was very bad. Unconfortable, the bed frame broken and they put some kind of wooden furniture sheet over the top to make it stady. Everithing was falling a part. Wardrobe was broken, some chair was wobbly/ unusable. under the carpet you can find random big holes, feel like if you step on it yu will end up floor below quickly. Absolute disgusting. The reception not open 24/7 as advertised if you need to reach them you need to give them a call. I would avoid for all cost. The cost / satissfactory is unmeasurbale as below standards. Most of the homeless shelters are in better shape.

Everything it's dirty uncomfortable unkept smells what a dreadful place never stayed in a bed and breakfast like it very disappointed ☹️

The TV had no signal and no WiFi.The room had mould on the wall and called owner and did not answer.would not stay here again.

Not having any staff on site , no bar open , pictures on web site from previous owners

Upon arrival I jad to pay an additional £10 for parking. I had already paid and booked for parking. The accomodation was out dated, dirty and the family bathroom I booked was unable to be used as no hot water. Three radiators only 1 worked. No bar as advertised when booked "licenced bar". No breakfast in the morning which I had booked for myself and my 3 children. Overall not good and took the shine off what shoukd have been a magical stay to see the famous Blackpool lights.

The building is very run down and needs lots of maintenance work. The whole place seems very unclean. Carpets need changing, showers have black mould on the sealant.
My room had a shelf nearly falling off the wall. The bed was very uncomfortable as the springs were all poking through, and there was no mattress protector.
On the information leaflet in the room, breakfast is stated to be from 8-9am but we were told it started at 9 so for the first day were unable to get a cooked breakfast as we need to be at a conference by 9:30am.
They did make sure we got an early breakfast on the second day which was helpful.

When we arrived having arranged an early check in, no one answered the door. I rang the door bell multiple times and phoned all their contact numbers but no reply. We had to go to the start of our conference and then return to book in when someone eventually answered. But only when I manged to get in through the front door and ring an interior bell.

To top it off there was a large leak in the ceiling in the entrance hall. A large damp hole in the ceiling which was constantly dripping onto the carpet. This wasn't dealt with in any way during our stay as the carpet got increasingly soaked. It also didn't look like it had just happened and I wonder how long it has not been dealt with.

I think this is a picture of the level of care and concern for this business. It seems they have little interest making it a successful place. I am sure that if your primary customer is drunk stag and hen partiers then you may not want to have a very plush hotel as it may get damaged. But even in a drunken state I believe most would not want to stay in this hotel more than once.

The room was absolutely filthy and smelled of urine. We stayed an hour and left.

There were no towels in one of the rooms, and when we asked for some, they were damp.
Tea and coffee were not replenished for the whole stay.
Staff were not always available.
The phones were never answered.
The glasses were dirty in the bar- one had mould in it.
They didn't have any cash- so we couldn't play pool one evening.