Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful beach location
Cons:
Poor housekeeping
Inconsistent service during busy events

Categories

Cleanliness
6.83
Housekeeping was below par and inconsistent.
Service
7.8
Staff were friendly but service quality varied significantly.
Location
9.34
Outstanding location right by the beach.
Room Quality
8.79
Rooms were lovely and comfortable.
Amenities
8.32
Facilities like the pool were impressive.
Value for Money
7.28
Value diminished by misleading all-inclusive offerings.
Food and Beverage
7.83
Food quality was good but drinks availability was lacking.
Overall Experience
7.8
Mixed experience overall with both positives and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:37

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi and private bathrooms, some featuring balconies and pool views.

Dining Experience
Savor a variety of cuisines at the on-site restaurant, offering African, Indian, and Italian dishes with a vegetarian option available.

Recreational Activities
Enjoy amenities like an outdoor pool, fitness center, private beach area, and billiards for a memorable stay.

To book your unforgettable stay at Diamonds Malindi, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 168 reviews
Cleanliness: 6.83
Service: 7.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 7.8
R
Ritah • couple • ke
10
2026-02-14 • via Nuitee
V
Vadim • solo_traveller • ch
8
2026-02-13 • via Nuitee
G
Giulia • extended_group • ch
4
Posto che ha del potenziale ma tutta la gestione è da rivedere
Pros:

Il ristorante onda beach è molto buono, piatti semplici ma curati, peccato che sia aperto solo a pranzo. le piscine sono molto belle.

Cons:

Colazione deludende, prodotti andati a male, croissant molli, attese lunghissime per caffè.
Ristorante la terrace, ristorante che presenta molto bene, l’unico aperto la sera a bordo mare, propone un menu a un prezzo astronomico, menù basico senza piatti di pesce, o due piatti speciali a base di pesce ancora più cari, ma uno indisponibile. Quindi abbiamo preso l’aragosta ma e stata distrutta da una salsa davvero pessima.
La nostra camera aveva la porta interna che nn si chiudeva, lasciando libero accesso a tutto. Nonostante le chiamate multiple, il problema non è stato risolto. Quindi l’indomani, senza informarci, rientrando in camera e trovando la camera non fatta, abbiamo scoperto che avevamo deciso di cambiarci la stanza. La seconda stanza, quando arriviamo non è pronta, aria condizionata che non funzione, asciugamani mancanti..il tutto si risolve dopo più di un’ora.
La SPA, molto bella, ma il personale, bravo nei massaggi, manca di attenzione al cliente e di savoir faire. Prezzi europei.
Il personale distratto e senza capacità di problem solving.
La spiaggia ha pochissimi lettini rispetto alla capacità dell’hotel, devi arrivare prima a prendere le sdraio e sperare che nessuno te lo prenda.
Il mare dà davvero poca voglia di bagnarti e appena metti una punta dinpiede fuori sei aggredito dai beach boys.

2026-01-26 • via Nuitee
S
Shiela • family_with_children • gb
7
Pros:

The quietness of the hotel

Cons:

Lack of food options at dinner time. Breakfast was ok. Chicken stir fry does not need to have greens if this is also on the menu separately. The combination of chicken and greens doesn’t work well

2026-01-26 • via Nuitee
R
Rune • solo_traveller • no
8
2026-01-24 • via Nuitee
M
Mohamed • couple • ke
10
It's a perfect place for couples and honeymoons
Pros:

Booking app

Cons:

It was perfect for our honeymoon

2026-01-22 • via Nuitee
M
Meik Philipp • couple • de
10
Pros:

The Diamonds Malindi is more then recommendable, we had such a great time there. Very nice Junior Suite, the Hotelbaus well maintained and stylish. The staff is very friendly and does it’s best to give you a great time. The breakfast buffet is first class. The pools are very clean and no too much chlorine. Specially I wanna recommend the Blue Fin Diving School with it’s instructor Emmanuel, who does a great job. It was my first dive and I not felt a second unsafe.

2026-01-19 • via Nuitee
S
Silviu Buda • couple • ro
9
2026-01-19 • via Nuitee
A
Alberto • couple • it
10
2026-01-19 • via Nuitee
G
Gerhard • couple • de
10
Pros:

War alles super.

2026-01-17 • via Nuitee
J
Janet • family_with_children • no
8
2026-01-12 • via Nuitee
V
Vivian • solo_traveller • ca
10
2026-01-09 • via Nuitee
N
ngina • family_with_children • ke
8
It was very restful
Pros:

I loved the rooms, the swimming pool, the very friendly and helpful staff . Impressive facilities. The food was also good !

Cons:

House keeping was below par, sometimes even at 3pm my room would not be cleaned and I would have to call the management for escalation, they would then do a shoddy job afterwards. They really need to improve on housekeeping, it’s spoiling for the rest of the hotel . Also didn’t get a comprehensive tour of the hotel on the first day so only discovered the kids club halfway into my stay yet my toddler really enjoyed it.

2025-12-31 • via Nuitee
A
Aran • family_with_children • gb
8
Beautiful place but good luck getting a drink
Pros:

The pool area and dinner on the beach.

Cons:

I celebrated my 40th birthday here but there were no drinks available in the time we were there. They literally ran out of everything and when I asked for a beer I was always told it was going to be delivered later.

2025-12-29 • via Nuitee
M
Marian • couple • ke
5
It’s really not allllll that.
2025-12-29 • via Nuitee
A
Ahmed • couple • ke
6
2025-12-22 • via Nuitee
S
Sarah • couple • ke
10
2025-12-14 • via Nuitee
D
Dr isra • family_with_children • ke
1
Hotel advertising all Inc for the price of full board. Don’t be fooled
Pros:

Was my second time here. This second visit was nothing but horrible

Cons:

They have ‘changed’ their all inclusive to literally be full board WITHOUT updating it anywhere on their pages or any written notice in the hotel. Absolutely not accommodating to guests- they had closed 2/4 of their alacarte restaurants on the weekend (that’s when most guests arrived during this time to so call cut down on costs before the festive season when it will be busy. We left the hotel room at 9 am, by 3pm when we came back the room was not cleaned and I had to ask for someone to clean it up. Overall service was pathetic, one staff member blames on another - none are compliant including their managers, when asked to see them they’re suddenly unavailable

2025-12-08 • via Nuitee
D
Diane • solo_traveller • ca
10
Fantasic and relaxing!
Pros:

Room was amazing. Staff friendly and welcoming. Food fab! Weekend beach food and entertainment so cool!
Thanks to Pauline for teaching me Swahili!
Thank you amazing Lucy for looking after my excursions. Recommend Hells Kitchen and Gedi Ruins

Cons:

Be careful of the over attentive beach boys sometimes if travelling as a solo female.

2025-12-06 • via Nuitee
M
Mulwa Nduya • solo_traveller • ke
7
2025-12-05 • via Nuitee