WoodSpring Suites Billings

Hotels
•
WoodSpring
7.6 (519 reviews)
4750 King Ave East , Billings , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Lack of cleanliness
Missing amenities
Long check-in process

Categories

Cleanliness
5.6
Many reviews highlighted issues with cleanliness, such as dirty floors and hair.
Service
8.6
Generally positive remarks about staff friendliness and helpfulness.
Location
9.1
Location was frequently praised as convenient and great.
Room Quality
7.6
Some rooms were spacious and clean; however, issues like a lack of a coffee maker affected the overall quality.
Amenities
7.1
Amenities were lacking, particularly the absence of a hairdryer and coffee in the lobby.
Value for Money
8.1
Some reviews mentioned the fees, but others felt the price was reasonable.
Food and Beverage
5.6
Significant complaints about the lack of coffee in the room and lobby.
Overall Experience
9.1
Overall experiences were mixed, but many indicated they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Convenient Location
Located in the scenic Billings region, WoodSpring Suites Billings offers easy access to local attractions including MetraPark.

In-Room Kitchen
Selected rooms feature a convenient kitchen equipped with a fridge, microwave, and stovetop for added comfort and convenience.

Close to Airport
Just 8 km from Billings Logan International Airport, WoodSpring Suites Billings is the perfect choice for travelers seeking a convenient stay.

Book your stay at WoodSpring Suites Billings for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 519 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 5.6
Overall Experience: 9.1
L
LaShon • couple • us
6
2026-03-22 • via Nuitee
D
Donna • extended_group • us
7
2026-03-21 • via Nuitee
W
Wofford • couple • us
5
We got what we paid for.
Cons:

While staff was friendly, the room was very strange smelling. It was supposed to be a non-smoking facility but we awakened with smells of cigarette smoke and weed. Not a quiet hotel.

2026-03-21 • via Nuitee
D
Donna • extended_group • us
7
2026-03-21 • via Nuitee
B
Bishop • extended_group • us
4
2026-03-17 • via Nuitee
L
Lorena • couple • us
6
Good start. Could have been better. Service was great!
Pros:

Cleanliness.

Cons:

Internet wasn’t working. Did not get the double queen bed I originally booked.

2026-03-13 • via Nuitee
J
jocky94 • couple • us
10
2026-03-12 • via Nuitee
L
Lisa • solo_traveller • us
7
Nice, very clean and the bed was comfortable. Large fridge and microwave.
Pros:

Room was clean and bright.

Cons:

The exhaust fan was continuous and pretty loud fine if you are hard of hearing or need white noise - the air competed with the air coming from the heater/air conditioner (no direction change on the vents). Unaware that the kitchenette was not stocked and dishes were for purchase only. Have to request staff turn on the burners. I ended up just using the microwave.

2026-03-10 • via Nuitee
S
Sarah • couple • us
10
2026-03-10 • via Nuitee
S
Strange • couple • us
7
2026-03-10 • via Nuitee
S
stanley • couple • us
1
Pros:

The updated motel

Cons:

The floors n surfaces were dirty

2026-03-07 • via Nuitee
K
Katilyn • couple • us
10
2026-03-02 • via Nuitee
E
Elizabeth • couple • us
10
2026-03-01 • via Nuitee
E
Elizabeth • couple • us
10
2026-03-01 • via Nuitee
J
Jennifer • couple • us
1
2026-02-26 • via Nuitee
K
Kari • solo_traveller • us
10
2026-02-26 • via Nuitee
M
Megan • couple • us
4
Price ended up being twice what I expected when I booked online; front desk staff were unpleasant.
Pros:

Rooms are clean, facility is safe, lots of parking and nearby amenities.

Cons:

Price. Pet fees. Front desk staff.

2026-02-25 • via Nuitee
K
Kathy • solo_traveller • us
5
Pros:

Bed was very Comfortable. It was clean and a good price

Cons:

The fridge was loud, no black out curtains light was coming in thru the blinds. And the pillows were way to fluffy, hard to get comfortable.

2026-02-25 • via Nuitee
M
Misty • couple • us
1
Will not be staying here again no matter the price was not worth it at all.
Pros:

Location is ok with easy options for food close by other than that the hotel was horrible. Absolutely no accommodations whatsoever. Staff was mediocre.

Cons:

Absolutely no accommodations, no ice machine, hair dryer or anything. Bathroom sink was dirty. Bed frame was loud and felt unstable. Fridge was not clean, didn’t have ice cube trays so no option for ice on the premises. Toilet clogged easily, barely flushed and water pressure in shower was pathetic.

2026-02-23 • via Nuitee
H
Horn Sr • extended_group • us
10
.
Pros:

.

Cons:

.

2026-02-23 • via Nuitee