Tru By Hilton Phoenix Midtown

Hotels
•
Tru by Hilton
8.4 (94 reviews)
3150 N Central Avenue , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Cons:
Breakfast quality
Price for amenities

Categories

Cleanliness
8.09
Overall, many reviews mention cleanliness positively, but there are some comments about small room size.
Service
9.06
Guests generally reported excellent service, with some positive remarks about front desk staff.
Location
8.6
Multiple reviews highlight a convenient and pleasant location.
Room Quality
8.05
Room quality is generally good but some comments mention small size and bed issues.
Amenities
8.88
Overall amenities are well received, though some had specific complaints about breakfast.
Value for Money
8.44
Some guests noted prices for items like water as absurd, affecting perceived value.
Food and Beverage
7.59
Breakfast received mixed reviews, with some stating it wasn't great.
Overall Experience
8.46
General consensus is positive, with plans to return noted by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 17:02

Property Description

Modern Amenities: Experience contemporary comfort with free WiFi, shared lounge, and 24-hour front desk.

Recreational Activities: Have a blast at our sun terrace and enjoy a game of billiards during your stay.

Convenient Location: Discover top attractions like the Heard Museum and Phoenix Art Museum within a short distance. Book now for a memorable stay at Tru By Hilton Phoenix Midtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 94 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.88
Value for Money: 8.44
Food and Beverage: 7.59
Overall Experience: 8.46
L
Lucy • family_with_children • us
10
2026-01-19 • via Nuitee
M
Maria • extended_group • us
9
2026-01-19 • via Nuitee
M
Melinda • couple • us
10
2026-01-05 • via Nuitee
J
Jeff • couple • us
10
Very nice. Staff very friendly
2025-12-29 • via Nuitee
S
Sue • solo_traveller • us
9
2025-12-23 • via Nuitee
B
Brent • couple • us
8
2025-12-18 • via Nuitee
J
jennifer • extended_group • us
9
2025-11-17 • via Nuitee
B
Brian • family_with_children • us
10
2025-11-08 • via Nuitee
S
SAINTIL • couple • us
8
Overall, we enjoy our stay and we will consider Tru by Hilton, next time we come to Phoenix.
Pros:

Breakfast was great, very well presented. The kitchen staff work tirelessly and they were impeccable... Thr location is nice, the interior design and decor were on point 👌 ... I wouldn't call it family friendly because of certain guests and their behavior. But that's just my ethics and preferences.

Cons:

I didn't like the bed in the room. They would need better bed. Also an 8 fl.Oz bottle of water for $3.00 is absurd. The overall staff was very nice but a couple of them in the night shift will need a little more training in Customer service...

2025-10-30 • via Nuitee
C
Crystal • couple • us
3
2025-10-17 • via Nuitee
P
Paul • solo_traveller • nl
5
Reasonable
Pros:

Room was good and clean

Cons:

Breakfast is not great, expected much more on this.

2025-10-15 • via Nuitee
P
Paula • couple • us
9
Cons:

Don’t charge for parking

2025-10-15 • via Nuitee
B
Bridget
10
Pros:

Wonderful front desk staff.

2025-10-12 • via Nuitee
K
Katharine • family
10
Pros:

I would highly recommend.

2025-10-10 • via Nuitee
D
Denise • family
6
Pros:

Room was clean and comfortable

2025-10-08 • via Nuitee
T
Tanawan • family
10
Pros:

The room is very clean and staff are very friendly

2025-10-04 • via Nuitee
K
Kimberly
10
Pros:

Room was clean, staff were fantastic, and the location is very nice. I would definitely stay again!

2025-10-04 • via Nuitee
T
Tony • family
8
Pros:

Very nice. Close to hospital where we had family member.

2025-10-03 • via Nuitee
R
Richard • couple • us
10
I loved almost everything.we will definitely stay again
Pros:

Convenience. Nice. Super clean. Great breakfast. Besides not having milk.

Cons:

When coming back from a baseball game. Not knowing how to get in. The front desk staff around 11pm was kinda rude when talking us that we need to use our room key to get in. Instead of politely coaching us on how to enter the hotel.

2025-09-30 • via Nuitee
L
Lina
10
10/10. Thank you to the staff!
Pros:

Everything was perfect. The manager and each staff member was very professional and friendly and went above and beyond to provide exceptional service. I was very pleased! Great gym, convenience location. A big thank you from this East Coaster for your hospitality!

2025-09-30 • via Nuitee