OYO 91009 One Enigma Hotel

Hotels
•
OYO Rooms
6.6 (42 reviews)
Jalan 1/64, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 51200 , Kuala Lumpur , MY
60-104011393

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Facilities

Meeting rooms
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Fireplace in lobby
Multilingual staff
See all facilities

Review Highlights

Pros:
Good value for money
Comfortable
Reliable internet
Cons:
Cleanliness issues
Rude staff
Parking difficulties

Categories

Cleanliness
3.56
Negative sentiment due to a cockroach found in the bed.
Service
7.53
Mixed sentiment; some positive, but a significant complaint regarding staff attitude.
Location
6.57
Not explicitly mentioned; adjusted due to parking issues.
Room Quality
7.02
Generally good with references to comfort, but noise concerns with the water heater.
Amenities
6.55
Internet noted as a pro, but limited parking affects this rating.
Value for Money
8.01
Positive sentiment regarding worth for price.
Food and Beverage
8.06
Not mentioned; assigned standard quality for this hotel tier.
Overall Experience
5.53
Mixed feelings; comfortable but serious concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:12

Property Description

Convenient Amenities: Complimentary wireless internet access, fireplace in the lobby, banquet hall.
Featured Amenities: Express check-in, 24-hour front desk, multilingual staff.
Room Features: 30 air-conditioned rooms, flat-screen televisions, rainfall showerheads.

With a stay at OYO 91009 One Enigma Hotel, enjoy the convenience of complimentary amenities and comfortable rooms, in the heart of Kuala Lumpur's Pekeliling district. Book now for a memorable stay near the iconic Petronas Twin Towers and Suria KLCC Shopping Centre.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.6
Based on 42 reviews
Cleanliness: 3.56
Service: 7.53
Location: 6.57
Room Quality: 7.02
Amenities: 6.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 5.53
I
Ilaria • solo_traveller • it
6
2026-01-21 • via Nuitee
S
SITI NOOR FARHANIS • couple • my
6
Pros:

Harga sesuai

Cons:

Bantal terlalu nipis

2026-01-19 • via Nuitee
N
Nur Fazilah • couple • my
5
2026-01-19 • via Nuitee
I
izzah • family_with_children • my
1
Pros:

i dont like anything! nightmare !

Cons:

the staff so rude , don’t believe me when i say i booked for 2rooms & paid for 2rooms. raise his voice to me when i was with my kids .

2026-01-19 • via Nuitee
T
Thatchana Moorthy • couple • my
4
2026-01-05 • via Nuitee
J
Joanne • couple • my
5
2026-01-03 • via Nuitee
E
Ezizmuhammet • solo_traveller • my
10
2026-01-01 • via Nuitee
N
Neoo Channel • couple • my
8
2026-01-01 • via Nuitee
D
DIOULDE • solo_traveller • be
8
2025-12-28 • via Nuitee
A
Aysel • solo_traveller • it
5
Malaysia is cheap country, so I didn’t expect that bad conditions just because the room was cheap
Pros:

People were friendly nice, I came very late from airport almost in the morning. So the didn’t wake me up and I did late check out, location is good as well

Cons:

It’s was very small, old, smelly. I saw big cockroach on the wall of the room - very disgusting next to my bed

2025-12-21 • via Nuitee
Y
yu • solo_traveller • cn
10
还会在入住
Pros:

老板人好，床上用品非常干净。

2025-12-21 • via Nuitee
S
SURIATI • couple • my
5
2025-12-12 • via Nuitee
T
Tharindu Sachintha • solo_traveller • lk
6
2025-11-22 • via Nuitee
T
Tjer Hong • solo_traveller • my
2
Cons:

It literally had croach in my bed. But I couldn't manage to take picture because it got away. When I went to the staff, they say it's not possible to replace another room for me.

2025-11-22 • via Nuitee
N
Najwa • couple • my
8
2025-11-05 • via Nuitee
A
Angel • solo_traveller • my
8
Cons:

Everything is good except the water heater, when I open the heater very noisy😂

2025-11-02 • via Nuitee
H
Hafiz • couple • my
10
Comfortable
Pros:

Its my 2nd home. Always repeated this hotel. Comfortable

Cons:

Nothing

2025-10-22 • via Nuitee
H
Hafiz • couple • my
10
Comfortable
Pros:

Everything is good. I like this hotel. Always choose enigma when i go to kl

Cons:

Maybe limited parking

2025-10-22 • via Nuitee
K
Kbk • couple • my
10
2025-10-13 • via Nuitee
K
Kbk • couple • my
10
2025-10-13 • via Nuitee