Nasya Residence

Hotels
6.7 (43 reviews)
Jl. Mataram No.29 , Legian , id

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location ok
Standard service quality
Cons:
Unclean bathrooms
No hot water
Unhygienic cups
Room needs repairs

Categories

Cleanliness
4.16
Bathrooms and cups were reported as unclean and unhygienic.
Service
8.13
Standard service quality for this hotel tier, though there was no one to greet upon arrival.
Location
7.17
Location is described as okay, providing a moderate positive sentiment.
Room Quality
5.12
Room 19 had no hot water shower, and multiple repairs were needed.
Amenities
7.15
Basic amenities, though specific issues with bathroom amenities noted.
Value for Money
6.61
Considering the reported issues, value for money is rated slightly below average.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
6.63
Overall experience impacted by multiple issues but some positives present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:47

Property Description

Central Location in Legian
Nasya Residence is conveniently located in the heart of Legian, offering easy access to popular attractions such as Kuta Beach and Legian Beach.

Comfortable Rooms with Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and some rooms even feature a kitchen with a fridge for your convenience.

Relaxing Outdoor Pool and Garden
Unwind by the outdoor swimming pool, take a stroll in the garden, or simply relax on the terrace during your stay at this 3-star hotel.

Ready to experience comfort and convenience in Legian? Book your stay at Nasya Residence now to enjoy a memorable holiday experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.7
Based on 43 reviews
Cleanliness: 4.16
Service: 8.13
Location: 7.17
Room Quality: 5.12
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 8.66
Overall Experience: 6.63
S
scott partner
2
Pros:

We arrived,but no one was there to greet us.

2025-08-09 via Nuitee
K
Kenneth young couple au
2
Very poor
Pros:

Location ok

Cons:

Room 19 no hot water shower
Shower head also need replacing
Hand basin bathroom needs repair
Told to run water for 3mins and it would be ok
Unfortunately that didn't work

2025-08-01 via Nuitee
R
Riley young couple au
6
Pleasant
2025-06-29 via Nuitee
S
Sathish with friends in
1
Bad
Pros:

This is worst hotel till now we experienced in indonesia it was so bad we didn’t except this no clean bathrooms, cups very unclean and unhygienic!! Bad experience

2025-06-24 via Nuitee
K
Kenneth young couple au
9
Superb
2025-06-16 via Nuitee
H
Hughes solo traveller ie
10
Exceptional
2025-05-28 via Nuitee
J
Joshua
4
Pros:

Ummmm where to start !! No I haven’t got the time . Just NoNoNoNo No . I did Email last minute for a refund on the second day.. but of course no reply ever came . Don’t do it!!

2025-01-07 via Nuitee
M
Mita with friends id
8
Very good
2025-01-01 via Nuitee
M
Moez young couple fr
8
Very good
2024-12-20 via Nuitee
N
Niklas
2
Nasty room
Pros:

The room was very dirty and hadn’t been cleaned properly in ages. Trash under the bed, stains on the sheets, moldy bed and three dead cockroaches. A hole in the door let the cockroaches go in and out. Only good thing it is close to the airport and not to noisy during the night.

2024-12-16 via Nuitee
S
Sativa
4
Pros:

It says the front desk is 24/7 but when I got there no one was at the front desk. I tried calling and emailing but they said Expedia has the wrong information on there. So I was stuck outside the hotel for 2 hours waiting. I asked staff for help and they didn’t want to help me. I had to physically knock on the door of the room the front desk person was sleeping in to get into my hotel room. They apologized which was nice but I was still a bit annoyed. Also my room stunk and the ac barely worked. I asked for a room switch. They said okay but I never got that room switch. & I had to kill roaches that were in my room every day. There was 1 staff member I really liked and was very accommodating & I liked the location as well

2024-11-30 via Nuitee
M
Murray solo traveller gb
8
Very good
2024-10-29 via Nuitee
K
Kevin
10
Great place with very friendly staff!
Pros:

Property was in good condition with very friendly people that made the experience enjoyable. I definitely recommend.

2024-10-23 via Nuitee
M
Michael group au
5
Stay was ok liked that was close to the places we needed
Cons:

Beds were uncomfortable and bedding was stained

The shower upstairs would not drain properly
The bathroom downstairs the ceiling had water leak marks and mold and no shower curtain
Had to ask for some towels as there was 3 people and only 1 towel in the villa

2024-10-20 via Nuitee
S
Sapawi family with young children my
10
Exceptional
Pros:

EVERYTHING

Cons:

NOTHING

2024-10-08 via Nuitee
D
Dellas group au
9
Nice rooms with everything you need to keep trip affordable
Pros:

Rooms have aircon and own bathroom. Minimarts just out on road.

2024-10-07 via Nuitee
K
Kyle solo traveller gb
1
Awful
Cons:

DO NOT STAY HERE

Very unclean. No housekeeping, bins in the room and bathroom were not emptied once during my stay. Room smelled awful, was dusty and dirty, the toilet seat was broken, and there was very little natural light. Also, for a whole double room. There was 1 electrical outlet for the entire room.

Worst of all, the bed sheets were dirty and full of stains. The room did have a TV however it was broken. The outside area and the pool are very nice however the state of the rooms at this property let it down entirely.

Expressed my disappointment to management at the property yet have so far (nearly 2 weeks later) received no response. Disgraceful.

2024-10-03 via Nuitee
A
Alison solo traveller au
5
Won't stay there again.
Pros:

Water available and staff very friendly and helpful.

Cons:

No hot water. Dirty

2024-09-30 via Nuitee
A
Alicia young couple au
1
We didn’t stay from the first day
Pros:

Nothing, we didn’t stay

Cons:

The room didn’t have furniture

2024-09-24 via Nuitee
C
Clara family with young children es
6
Awerage place for quick night
Pros:

It’s a quiet place, and the staff is helpful and lovely

Cons:

The bedsheets were not clean. With some hair … seems like they didn’t change it in some time.

2024-09-15 via Nuitee