Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and tidy rooms
Cons:
Noise issues
No hot water
Overpowering cleaning products

Categories

Cleanliness
7.13
Several reviews mentioned cleanliness positively, though there were also mentions of dirtiness.
Service
8.6
Most reviews highlighted friendly and helpful staff.
Location
8.64
Multiple reviews praised the location for its proximity to hospitals and attractions.
Room Quality
7.59
Rooms were generally clean and comfortable, but some noted issues like thin walls and uncomfortable beds.
Amenities
7.62
Amenities were positively reviewed, but some users mentioned issues with specific features.
Value for Money
8.08
Guests considered it a good value, especially given the location and amenities.
Food and Beverage
6.63
Reviews indicated no complimentary breakfast and mentions of overpowering cleaning products.
Overall Experience
8.1
Generally positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:57

Property Description

Luxurious Amenities

  • Fitness centre, hot tub, and shared kitchen
  • Concierge service and barbecue facilities
  • Free WiFi and private parking

Comfortable Accommodations

  • Air conditioning, fridge, microwave, and coffee machine in all rooms
  • Private bathroom with shower and hairdryer
  • Desk and bed linen provided

Prime Location

  • Close to St. Louis Gateway Arch and other attractions
  • Ideal for cycling and exploring Tower Grove
  • Convenient access to St. Louis Lambert International Airport

Book your stay at The West End for a perfect blend of luxury and comfort in Tower Grove!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 371 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 6.63
Overall Experience: 8.1
D
Daniel • couple • us
7
Quick stay in the area. It is a no frills place to stay and as others have said the noise is a little more than normal.
Pros:

Location was great for access to where I was going.

2026-02-11 • via Nuitee
S
Shikira • couple • us
10
Great clean stay
Pros:

The location, cleanliness, and comfortability.

Cons:

It was perfect for my stay

2026-02-09 • via Nuitee
S
Smith • extended_group • us
1
Horrible
Pros:

I slipped and fell in the laundry room

Cons:

The staff kept complaining that we were loud while we were sleeping

2026-02-09 • via Nuitee
C
Carolina • solo_traveller • br
10
2026-01-31 • via Nuitee
J
Jelena • extended_group • ca
8
2026-01-22 • via Nuitee
K
Kent • solo_traveller • us
10
2026-01-22 • via Nuitee
J
Jason • family_with_children • us
10
Great stay. Second time I have stayed here. Would stay again.
Pros:

Room was clean. Good location.

Cons:

Bed was very firm- uncomfortable to me, other people may like it.

2026-01-22 • via Nuitee
S
SILVIO • couple • br
9
Boa a estadia. Voltaria a me hospedar lá.
Pros:

Bem prático, embora não disponibilize o café da manhã, oferece uma bem montada cozinha comunitária no piso térreo, a decoração é moderna, sem exageros. O apartamento no qual fiquei é um pouco pequeno, mas acredito que haja apartamentos maiores.

2026-01-21 • via Nuitee
Y
Yasmine • extended_group • us
6
It was alright. Staff were friendly and was clean.
Pros:

The outside seating was a cute setup.

Cons:

Breakfast not included and you have to pay every night for parking.

2026-01-19 • via Nuitee
E
ELOY • family_with_children • us
10
Seguridad, comfort, y limpio
Pros:

El Lugra es muy seguro, y me gusto que esta cerca una ienda para comprar comida

Cons:

Un poco confundido alinicio por saver donde estacionarme o si tenia permiso de estacionarme. pero tod estubo bien al final.

2026-01-19 • via Nuitee
J
Jarret • solo_traveller • us
10
2026-01-19 • via Nuitee
K
Katharine • family_with_children • us
9
2026-01-19 • via Nuitee
L
Laura • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Martin • couple • us
10
2026-01-19 • via Nuitee
S
Sam • family_with_children • us
1
Dirty
Pros:

Dirty

Cons:

Dirty

2026-01-15 • via Nuitee
D
Debra • couple • us
8
Pros:

Mostly, the proximity to Barnes Hospital. The facility was very clean. The bed was comfortable

Cons:

Traffic noise kept me awake. We live in the country where it is very quiet and we are not used to it. Inside noise was quiet per the rules. The floor lamp next to the coffee pot would not turn on which made it hard to see to make coffee

2026-01-13 • via Nuitee
A
Alexey • extended_group • us
8
Pros:

The hotel seems to be new. It's located in a safe area, 15 min walk to West End, WUSTL Med School, and Forest Park. Rooms and lobby are in good shape. Gym, spacious lobby, kitchen and hot tub were great.

2026-01-12 • via Nuitee
E
Elizabeth Belgard • couple • us
7
Good location, clean tidy room but overly perfumed.
Pros:

The rooms are clean and tidy. The location is close to St Louis University. The staff was very helpful when my booking agent would not delete a duplicate booking.

Cons:

The perfumed cleaning products and I assume also the carpet deodorizer is quite oppressive. Not a bad smell, but overpowering.

2026-01-11 • via Nuitee
H
Hinds • couple • us
10
2026-01-10 • via Nuitee
J
Jean • extended_group • us
9
It was nice
Pros:

It was clean

Cons:

I didn’t stay long enough to know

2026-01-06 • via Nuitee