Hotel Quiam

Hotels
7.7 (22 reviews)
Av 15 Nte. entre Av. Benito Juárez y 2 Nte. Centro , Playa del Carmen , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Location
Affordable
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.28
Reported issues with cleanliness, including dirty linens and hygiene problems.
Service
8.75
General positive sentiment regarding the friendliness of staff.
Location
9.79
The hotel's location is very convenient, close to attractions.
Room Quality
6.74
Room condition noted as basic with some issues in maintenance.
Amenities
5.77
Lack of basic amenities reported, such as towels and comfortable bedding.
Value for Money
8.73
Hotel seen as affordable for the location, despite some drawbacks.
Food and Beverage
8.28
No specific mentions of food quality or service.
Overall Experience
8.25
Mixed experiences with significant strengths in location, but notable weaknesses in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:25

Property Description

Prime Location in Playa del Carmen:
Hotel Quiam is centrally located, offering convenience and accessibility to popular attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal.

Comfortable Accommodation:
Each air-conditioned room at Hotel Quiam is thoughtfully equipped with modern amenities including free WiFi, a flat-screen TV, and a private bathroom. The attentive staff ensures a comfortable stay with 24-hour service and bilingual assistance.

Nearby Attractions:
Explore the beauty of Playacar Beach just 500 meters away or take a day trip to Xel Ha and Kantenah Bay for a memorable experience. With Cozumel International Airport within reach, your travels are made effortless.

Book your stay at Hotel Quiam for a memorable and convenient experience in Playa del Carmen!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 22 reviews
Cleanliness: 5.28
Service: 8.75
Location: 9.79
Room Quality: 6.74
Amenities: 5.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.25
L
Leonardo • couple • br
9
2026-01-16 • via Nuitee
A
Alejandro • family_with_children • ar
6
2026-01-04 • via Nuitee
E
Esposito • couple • it
4
Ottimo solo per la posizione.
Pros:

La posizione, è vicina alla 5 avenida e a pochi metri dal mare e dalle aree fi fermata dei bus .

Cons:

Scarza igiene,priva di servizi, lenzuola il piú delle volte sporche di sangue, formiche vicino ai muri e in piu misi ad asciugare dei vestiti sulla ringhiera perche serviva a loro lo spazio mi sono ritrovata i vestiti tutti buttati a terra, avevo un giubbino sulla sedia che mi e stato macchiato probabilmente dalla candeggina durante la pulizia della camera.

2026-01-01 • via Nuitee
L
Lorena • family_with_children • cl
7
Cumple para el precio
Pros:

La ubicacion

Cons:

Faltó un cobertor delgado en la cama.

2025-12-31 • via Nuitee
C
Carlos • couple • br
7
Pros:

Localização e simpatia dos funcionários

Cons:

Estrutura antiga, banheiro bem rústico, falta toalha de rosto e uma infraestrutura para não vazar água pelo banheiro todo quando toma banho

2025-12-29 • via Nuitee
V
Victor • family_with_children • us
5
2025-12-04 • via Nuitee
A
Adrian • family_with_children • mx
8
Economico y bien ubicado.
Pros:

Tiene una excelente ubicacion. Es muy economico para la zona en que se encuentra. Muy sencillo llegar.

Cons:

Las instalaciones estan un poco descuidadas. Sobre todo el wc.

2025-11-05 • via Nuitee
M
Maria Remedios • couple • es
7
2025-08-18 • via Nuitee
G
Gustavo • solo_traveller • us
10
I’ll do it again
Pros:

Close to home

Cons:

Nothing . All good

2025-08-15 • via Nuitee
O
Oscar • family_with_children • es
8
2025-08-08 • via Nuitee
G
Gustavo • solo traveller • us
10
No
Pros:

Ni

Cons:

Everyone

2025-06-06 • via Nuitee
E
Eghtebas • family with young children • de
7
Good
Pros:

I really appreciated the super friendly staff and the parking in the middle of the city. Also the AC was very helpful to get some rest. They also offer a free breakfast we weren’t able to take advantage of.

Cons:

On Friday night the nearby street and overhead fan can be a bit loud.

2025-05-21 • via Nuitee
F
Francisco
8
Me gustó, si regresaría
Pros:

Buen lugar para salir a distintos lugares, cerca de terminal ADO y muelle del ferry.

Sin lujos pero limpio y relativamente cómodo, con clima y pantalla con canales de TV abierta, agua caliente y en momentos señal de internet.

2025-01-17 • via Nuitee
O
Oscar • solo traveller • pa
8
Very good
2025-01-13 • via Nuitee
C
Cranston • solo traveller • us
8
A nice place overall
Pros:

Close to bus station. Only 1 flight of stairs. Good air-conditioning. Very clean. Comfortable bed. Ceiling fan worked well.

Cons:

The bed only had sheets and no blanket of any kind. Using the air conditioning made it too cold with no covers, so i had to turn it off. I had to use my bath towels as covers. Neither of the taps in the shower produced hot water, even when left on for a long time. The room had a nice bar to hang clothes but no hangers, unfortunately.

2025-01-03 • via Nuitee
L
Lucila
4
Bom atendimento, mas...
Pros:

Atebdimento excelente, principalmente da Fernanda, que foi muito sincera e com cortesia relatou que houve um erro e o quarto reservado pelo Hotels.com jabestava ocupado. Ela ofereceu um quarto inferior com preço menor. Eu concordei, mas me arrependo.
Quarto extremamente pequeno, banheiro bem deteriorado com odor forte.

Vendem com estacionamento, mas é um corredor que se para em fila e tem que tirar o carro toda vez que alguem queira sair.

2025-01-03 • via Nuitee
C
Chapman • family with young children • us
4
Unit smelled of mold. Had to ask for blankets for beds. Bathroom floor puddled. No closet or dresser
Pros:

Proximity to ocean

Cons:

Unit smelled of mold. Had to ask for blankets for beds. Bathroom floor puddled with water after shower. No dressers, no closets, nowhere to unpack cloths. Bathroom walls had fece or barf markings. Took photos of all of these.

2024-12-29 • via Nuitee
I
Ilse Yunuen • family
2
Pros:

No tienen opción de estacionamiento real. Te ponen en una fila donde si alguien tiene que irse o llega te levantan a una hora imprudente, 6 de la mañana, para que muevas el carro. NO CUENTA CON ESTACIONAMIENTO, deberían de quitarlo como opción.

2024-11-08 • via Nuitee
J
Johan • partner
10
Pros:

Todo muy bien ,Se recomienda,Muy tranquilo

2024-10-07 • via Nuitee
G
Gerald • solo traveller • ca
1
Bad
2024-03-01 • via Nuitee