Hotel Brookmere & Arbor Spa

Hotels
8.4 (196 reviews)
500 Union Avenue , Saratoga Springs , us

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Cons:
Noise from highway
Maintenance issues with doors

Categories

Cleanliness
7.98
Several mentions of cleanliness; however, one review noted that the room was near a highway impacting the peaceful experience.
Service
8.95
Guests appreciated the friendly and attentive staff, some going above and beyond.
Location
7.99
While mostly positive, there were mentions of noise from nearby roads affecting the experience.
Room Quality
7.94
The rooms were generally described as comfortable and modern, with some critiques on maintenance issues.
Amenities
8.47
Guests enjoyed the outdoor area and pool, although there were requests for extended hours.
Value for Money
8.43
General satisfaction, but one guest indicated the price could be high depending on the room assignment.
Food and Beverage
8.98
Many guests praised the restaurant's food quality, rating it highly for taste and experience.
Overall Experience
8.45
Most guests expressed enjoyment of their stay, citing goodwill and comfort, notwithstanding some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:38

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with free WiFi, private bathrooms, and elegant decor. Relax in comfort and style during your stay at Brookmere.

Convenient Amenities

Take advantage of the seasonal outdoor pool, fitness centre, and garden. Unwind on the terrace, dine in the restaurant, or sip cocktails at the bar for a complete and convenient experience.

Explore Saratoga Springs

Discover the nearby attractions including the Saratoga Racetrack, National Museum of Racing, and Hall of Fame. Enjoy hiking, cycling, and shopping in the vibrant city.

Book now for an unforgettable stay at Brookmere, your luxurious retreat in Saratoga Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Tue, Nov 4, 2025 until Thu, May 21, 2026

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 196 reviews
Cleanliness: 7.98
Service: 8.95
Location: 7.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
P
Pamela • couple • us
9
2026-01-19 • via Nuitee
B
Beth • couple • us
9
2026-01-19 • via Nuitee
P
Paul • couple • us
9
2026-01-19 • via Nuitee
D
Deirdre • extended_group • us
10
2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
8
Pros:

Clean and comfortable room. The pool was nice too and close to the racetrack.. Beautiful lobby and restraunt!!

Cons:

Bed needed to be firmer. All restraunts in the area shut down to early and you need a reservation . Water pressure in shower needed to be stronger.

2026-01-19 • via Nuitee
A
Andrew • couple • us
10
2025-12-30 • via Nuitee
C
Cris • family_with_children • us
9
Lovely gateway in Saratoga Springs
Pros:

We felt very welcomed at the Brookmere.
Decor is on point and food at the restaurant was delicious!

Cons:

n/a

2025-12-12 • via Nuitee
N
Nicole • solo_traveller • us
10
20/10 would return, especially to the restaurant.
Pros:

I am completely shocked at how incredible this place is. The place is immaculate, staff is respectful and personable, and the restaurant TOP NOTCH. I had such an amazing stay here while traveling with my dog for a competition 20 minutes away. I would return again in a heartbeat.

Cons:

My only complaint was I could hear someone's baby crying in another room for a while. I tried multiple times to get the fan for my thermostat to cover up the noise, but it didn't change. It was so quiet there at night that I needed to turn the tv on to drown out sounds of people moving throughout the hotel.

2025-12-08 • via Nuitee
F
Freddie • couple • us
10
2025-12-05 • via Nuitee
I
Ivan • couple • es
8
2025-12-03 • via Nuitee
P
Pichfab • family_with_children • us
9
2025-11-11 • via Nuitee
T
Tereza • couple • cz
10
2025-11-02 • via Nuitee
S
stephane • family_with_children • fr
10
Un superbe accueil et un personnel au top
Pros:

La propreté et la gentillesse du personnel

2025-10-27 • via Nuitee
L
Lewis • couple • us
10
Awesome
Pros:

Clean, staff very friendly and helpful

Cons:

Location and cleanliness

2025-10-24 • via Nuitee
E
Everest • couple • us
8
2025-10-17 • via Nuitee
R
Renee • family_with_children • us
4
2025-10-14 • via Nuitee
B
Brian
10
Pros:

Great resort with spa. Small pool. Walking trails

2025-10-13 • via Nuitee
C
Christina V • partner
10
Pros:

Beautiful hotel, great rooms, excellent restaurant.

2025-10-12 • via Nuitee
R
Robert • couple • us
10
2025-10-12 • via Nuitee
E
Elizabeth
10
Pros:

Amazing hotel. Spacious and so clean

2025-10-12 • via Nuitee