Tru By Hilton Bracebridge, On

Hotels
•
Tru by Hilton
8.8 (152 reviews)
320 Taylor Road, Bracebridge, Ontario, P1L 1K1 , Bracebridge , CA
1-800-4458667

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Nature reserve
Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Clean and fresh rooms
Friendly and helpful staff
Good breakfast options
Nice pool facilities
Cons:
Limited parking
Noise from air conditioning
Disrespectful service from one staff member

Categories

Cleanliness
8.39
The property was described as very clean and well maintained, but there were some complaints about temperature control.
Service
8.96
Most reviews highlighted friendly and helpful staff, except one complaint about a disrespectful concierge.
Location
8.7
The hotel is conveniently located near attractions, but some guests noted that a car is needed for downtown.
Room Quality
8.65
Guests enjoyed clean and spacious rooms, but there were concerns about the air conditioning noise.
Amenities
9.18
The pool and breakfast received frequent praise, contributing to positive experiences.
Value for Money
8.64
General value is perceived well due to amenities and cleanliness, though some unmentioned concerns may exist.
Food and Beverage
8.89
Breakfast was frequently mentioned positively, with an appreciation for the selection, though the timing for breakfast may be a downside.
Overall Experience
8.96
Overall experiences were largely positive, though there were a few drawbacks noted by different guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:41

Property Description

Experience the charm of Bracebridge at Tru By Hilton, your ideal getaway nestled within minutes of enchanting attractions like Santa's Village and Lake Muskoka.

Recreational Amenities
Dive into relaxation with our indoor pool or maintain your fitness regime at our state-of-the-art fitness center. After your workouts, refuel with delicious options from our snack bar/deli.

Comfortable Accommodations
Unwind in one of our 84 air-conditioned rooms, each equipped with an LCD television, complimentary wireless internet, and blackout drapes for a perfect night’s sleep.

Convenient Amenities
Enjoy our complimentary buffet breakfast served daily, along with 24-hour front desk service, laundry facilities, and free self-parking. Our commitment to your comfort makes every stay memorable.

Don’t miss your chance to experience a delightful stay – book your room today!

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.8
Based on 152 reviews
Cleanliness: 8.39
Service: 8.96
Location: 8.7
Room Quality: 8.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.96
G
Gary
10
Pros:

superb breakfast and friendly, helpful staff

2025-10-12 • via Nuitee
C
Chen-Fu • family
10
Pros:

Hotel is pretty new, less than one year in operation, room simple yet clean, feeling like move in a new house, good breakfast as well !

2025-10-11 • via Nuitee
C
Carol
8
Pros:

Very clean hotel and nice staff.

2025-10-11 • via Nuitee
T
Tim
10
Pros:

Very modern new facility. Nice outdoor lounge area with comfortable seating and lighting. 5 minute walk to Boston Pizza.

2025-10-07 • via Nuitee
N
Narina • family
8
Pros:

It was really nice. Clean, convenient location, friendly staff.

2025-10-06 • via Nuitee
K
Kimberly • friends
8
Pros:

Comfortable beds and friendly staff. Not enough parking. Had to park in an electric vehicle spot at midnight due to no spots. Was advised they would need to have me move if someone needed it. With nowhere to park their suggestion was to park next to a pump at the gas station and get up early to move it. Not impressed with no solution

2025-10-06 • via Nuitee
A
Angela
10
Pros:

No parking available after returning for the night

2025-10-05 • via Nuitee
J
Janine
10
Pros:

Very clean, friendly staff and perfect location. I love that there is no carpet in the rooms.

2025-10-04 • via Nuitee
L
Lisa
10
Pros:

Clean room, AC/heating worked well, beds were very comfortable, nice on the wall squeeze bottles for shampoo, conditioner and body wash which had nice fresh scents.

Nice having tea, hot chocolate and coffee available in the lobby all day, to take up to the room.

2025-10-04 • via Nuitee
C
Carol
8
Pros:

Nice hotel but the room could be bigger not much room to move around.

The parking lot does not have enough spots. Three times we came in, not late at night, and we had to park in electric vehicle charging spots as there was absolutely nowhere to park.

Breakfast was ok nothing special.

The staff were really nice especially Mark on the front desk.

2025-10-03 • via Nuitee
B
Bruce
10
Pros:

Clean, upscale

2025-10-03 • via Nuitee
T
Terry
10
Pros:

Friendly staff

2025-10-03 • via Nuitee
M
Muhammad • partner
10
Pros:

Clean room, liked they don't have carpet in the room. Gym and pool were amazing.

2025-10-02 • via Nuitee
G
Garry • family
10
Pros:

Staff were excellent. Rooms very clean.

2025-10-02 • via Nuitee
K
k
10
Good Stay – Just Missing a Smart TV
Pros:

The hotel was very clean overall. Check-in with Mark was smooth and friendly. The room was a good size and the atmosphere was quiet, which made for a comfortable stay. The only downside is that the TV isn’t a smart TV, so no YouTube or Netflix. Breakfast included was definitely a nice bonus

2025-10-02 • via Nuitee
Z
Ziqi • family_with_children
10
Pros:

Clean room and nice pool

2025-09-30 • via Nuitee
B
Brian
8
Pros:

Breakfast was good pool area was good, we were disappointed that our room wasn’t cleaned?

2025-09-27 • via Nuitee
D
Daniel • partner
10
Pros:

A great hotel. We are walkers, so for us, it was 17 minutes to downtown for shopping. Loved it.

2025-09-22 • via Nuitee
J
Judith • family
10
Pros:

Perfect for one night.

2025-09-22 • via Nuitee
E
Erin • family_with_children
10
Pros:

Great place to stay with kids! Pool is small but very nice.

2025-09-21 • via Nuitee