Hi Hotel Dot

Hotels
5.5 (66 reviews)
56 Sims Avenue , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Cashless payment available
CCTV outside property
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Location
Staff Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
2.39
Numerous mentions of dirtiness, mold, and unclean rooms.
Service
7.86
Staff was described as well-trained and friendly, but reactions varied.
Location
8.4
Location received positive remarks, but some found it far from attractions.
Room Quality
3.35
Negative comments regarding rooms being outdated and poor condition.
Amenities
5.88
Some basic amenities were present but not highlighted positively.
Value for Money
5.34
Critique on overall cost value given the quality of the hotel.
Food and Beverage
5.89
No specific reviews provided adequate insights into food service.
Overall Experience
4.86
Overall sentiment was quite negative with multiple guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:36

Property Description

Convenient Location
Situated near popular attractions like Singapore Sports Hub and Bugis Street.

Modern Amenities
Rooms feature air conditioning, free WiFi, and a fridge for guests' convenience.

Friendly Service
24-hour front desk and non-smoking environment with attentive staff.

To experience comfort and convenience in the heart of Singapore, book your stay at Hi Hotel Dot now.

Important information:

Please note that up to 4th floor guests can be accessed via elevator.
Please note that from 4th floor to 5th floor guests can only be accessed via stairs.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.5
Based on 66 reviews
Cleanliness: 2.39
Service: 7.86
Location: 8.4
Room Quality: 3.35
Amenities: 5.88
Value for Money: 5.34
Food and Beverage: 5.89
Overall Experience: 4.86
M
Masad solo_traveller bd
6
2026-01-30 via Nuitee
T
THAWNG extended_group us
9
Pros:

Is not bad

Cons:

Is not bad

2026-01-19 via Nuitee
I
Iris Maitê de Lima couple mz
4
never going back!
Pros:

this was us looking for a low budget stay at the end of our holidays and went wrong! at least nothing disappeared, and nobody entered our room! any guest with a key here can enter your room. I discovered this because I mistaken 210 to 201! or else I wouldnt have discovered this! in a normal place, your key should not work if its from a different room! red flags!

Cons:

Firstly I was given the room 210 and ended up reading 201 (english not my first language, tired from a 3 day travel) I entered room 201 and saw that it was a mess and there was a bag there, so I immediately closed the door! - to my knowledge ALL KEYS open ALL DOORS! so anyone can enter your room as long as they are guests here. when i asked the staff why my room was not done and there was someone there, I immediately noticed I was on the wrong for misreading it 201 instead of 210! but because of this I discovered that anyone can literally come in! although there are survailance cameras, anything can happen. the sheet was dirty (they say that they have spotless sheets - not true; internet was slow and kept logging off - toilets had hair from previous guests)! also AC was not cold and Singapore is HOT! well I didnt even bother asking the front door guy because the first thing he told me when i confronted him about the keys was " its not my problem"! there was also a disgusting can with food on the outside of the window, it might have been there for months now and its molding!

2026-01-19 via Nuitee
H
Harriet couple gb
1
Would not recommend to a friend
Pros:

Location

Cons:

Overall, the room was unclean. I was woken up in the night by a large rat on top of the wardrobe at the foot of the bed. There was another rat also scurrying around the room keeping us from sleeping.

2026-01-19 via Nuitee
M
MD ZAKIR solo_traveller bd
7
Loving time I want comfortable room
Pros:

safety

Cons:

Nothing

2026-01-11 via Nuitee
H
Hsienyu extended_group tw
1
Never ever try it again
Pros:

The location of this hotel is very good, but unfortunately, that is its only advantage.

Cons:

The rooms are old, dark, and poorly cleaned.
Housekeeping staff are almost never seen, and the rooms are barely cleaned at all.

What’s even worse is the attitude of the front desk staff — it feels as if they are owed hundreds of thousands of dollars. Extremely unfriendly and unhelpful.

We booked three rooms for eight nights, and upon check-out, they were unable to provide even a receipt.
More than three months have passed, and there has still been no follow-up or resolution.

Even the customer service from Booking has been slow and unresponsive.

It is hard to understand how a platform like this can still claim to have credibility or provide reliable service.

2026-01-09 via Nuitee
çakmaK solo_traveller tr
10
Pros:

The hotel is wonderfully clean, the staff are very kind and attentive, I recommend it. Because in such a beautiful city and country, you absolutely must stay here, you can trust these lovely people. Thank you for everything.

2025-12-20 via Nuitee
H
Haro couple es
6
2025-12-08 via Nuitee
A
Anatolii Okhotnikov family_with_children sg
5
2025-11-27 via Nuitee
A
Avinash solo_traveller in
3
Not happy at all
Pros:

Location

Cons:

Everything than location

2025-11-04 via Nuitee
A
Audrey
2
Dingy hotel
Pros:

Formerly known as Regin Hotel, the hotel is located in a very old building. Even though it has been taken over by another company, the rooms are small and bare. The sheets are dusty and the blankets are dubious. There was hair left on the blankets from the previous users.

We were in the room for less than 20 minutes before making the decision to check out. We couldn't make ourselves stay overnight in the room.

When we checked out, we asked for a refund. But the receptionist couldn't do anything since the booking was made through a 3rd-party app. I contacted hotels.com's customer serviceand they tried to contact the hotel immediately to get a refund. They tried to call the hotel, but the phone at reception wasn't ringing. They emailed the hotel and after 2 days, I got an email to say that the hotel declined to give me a refund.

Maybe only consider booking this hotel if you absolutely have no choice.

2025-09-28 via Nuitee
B
blusun solo_traveller it
9
2025-09-04 via Nuitee
L
Lorna
10
Pros:

The pod hotels are actually very cool . I reserved a room with king bed , window and private bathroom so for me it was not really like a pod hotel. The staff is well trained and check in and check out was fast and easy . I stayed a week so had plenty of time to assess the hotel.

2025-08-26 via Nuitee
P
PATRICIA family_with_children es
7
Cutre para casi 100€ la noche, le salva que el colchón era bueno
Pros:

La cama, almohada, aire acondicionado muy bien

Cons:

Muebles viejos y para retirar en las habitaciones, éramos 4 pero la habitación solo estaba preparada para 3, lejísimos del centro, el recepcionista de la mañana muy majo pero el de la noche no tanto

2025-08-24 via Nuitee
A
Andrea couple it
1
Disgustoso
Pros:

Assolutamente nulla

Cons:

Posto assolutamente squallido e disgustoso. Pessima accoglienza. Lenzuola visivamente usate e pessima pulizia.

2025-08-22 via Nuitee
?
?? partner
2
Pros:

本当に終わってます。画像詐欺で実際の部屋は囚人の部屋よりも酷い状態です。
スタッフやオーナーの人当たりはとても良かったですがいい点はそれだけです。部屋の壁は全てカビが存在し、全ての空間で異様な匂いがずっとします。
シーツにもシミがついており、人の毛もありました。すぐにホテルを取り直しました。とても残念でした。

2025-08-14 via Nuitee
嘉婷 solo_traveller cn
1
2025-08-12 via Nuitee
H
Hakkim couple fr
10
2025-07-22 via Nuitee
A
Andrea family
2
Pros:

A cheap hotel, but absolutely dirty by European standards. We spent just a couple of nights, trying to ignore everything by closing our eyes and nose. Stains, mold, and other signs of neglect were everywhere. Guests were screaming, watching TV, or talking on the phone at high volumes on every floor. Despite the terrible condition of the property, the receptionists were nice and helpful.

2025-07-15 via Nuitee
A
Alex family
2
Pros:

Too dirty and smoke small didn’t stay, wast my money. Call every one do not stay there.

2025-07-07 via Nuitee