TownePlace Suites by Marriott Eugene

Hotels
TownePlace Suites by Marriott
9.4 (94 reviews)
1020 Valley River Way , Eugene , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Front desk (limited hours)
Fitness facilities (surcharge)

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Limited food options

Categories

Cleanliness
8.7
The room wasn't as clean as it should be, with hair and dirty mirrors observed.
Service
9.99
Staff were polite and helpful, resolving issues promptly.
Location
10
Ideal location close to downtown Eugene and shopping.
Room Quality
9.16
Comfortable beds but some rooms lacked cleanliness.
Amenities
9.19
Basic amenities provided, with highlights such as a kitchenette.
Value for Money
9.97
Generally considered good value for the quality offered.
Food and Beverage
8.21
Breakfast options were adequate but limited in healthy choices.
Overall Experience
10
Overall a great place to stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Convenient Location
Located just minutes away from popular attractions such as Matthew Knight Arena, Autzen Stadium, and University of Oregon.

Fitness Center & 24-Hour Front Desk
Enjoy the convenience of our on-site fitness center and 24-hour front desk services during your stay.

Complimentary Breakfast Options
Start your day off right with buffet and continental breakfast options available daily at the hotel.

Book your stay at TownePlace Suites by Marriott Eugene to experience comfort and convenience in Eugene.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 94 reviews
Cleanliness: 8.7
Service: 9.99
Location: 10
Room Quality: 9.16
Amenities: 9.19
Value for Money: 9.97
Food and Beverage: 8.21
Overall Experience: 10
J
Jose family_with_children us
10
2026-01-20 via Nuitee
P
Paul couple us
10
It was great!
Pros:

Our stay was great the staff was great definitely will stay again

Cons:

No complaints

2026-01-19 via Nuitee
S
Sara family_with_children us
10
Great hotel and team - we will be back!
Pros:

Staff was incredibly friendly and the hotel room was clean and spacious.

2026-01-19 via Nuitee
M
Mark couple gb
8
Great hotel and reception staff. No bar or restaurant on premised but plenty close by. Be vocal if you prefer full room
Pros:

New property in ideal location for for my wife and I. A 30 minute scenic riverside stroll to downtown Eugene and 2 minute walk to the shopping mall. There are a lot of chain restaurants closer to hand so no need for taxi or driving for evening dinner.

Cons:

I opted for room service every second day during an eight day stay and it was only fully serviced once, however the floors were not cleaned and trash was not removed. We had towel changes when we requested and bed linen changed when requested. It seemed that you will only get what is requested and nothing more. I’m sure the reception staff would assist if you are vocal

2025-12-29 via Nuitee
K
Ken couple us
9
Perfect location,comfortable room and great staff
Pros:

Polite staff and comfortable room👍🏼

Cons:

Nothing

2025-11-28 via Nuitee
D
Dustin couple us
7
2025-11-26 via Nuitee
K
Kristopher solo_traveller us
10
Girl at counter was very helpful. Taquiz …??
Pros:

Clean, simple

Cons:

Need better entry signage

2025-11-22 via Nuitee
S
Serkan solo_traveller at
8
2025-11-11 via Nuitee
M
Melanie solo_traveller us
10
I’ve stayed at a lot of hotels in Eugene/Soringfield for work and this one is the best!
Pros:

Friendly clean and quiet

Cons:

Trying to find its location

2025-11-11 via Nuitee
A
Albert Dean couple us
10
Love the stay and looking forward to visit more often
Pros:

Very clean and comfortable, We feel safer also and the ambiance are exceptional

Cons:

The shower needs more pressure

2025-10-28 via Nuitee
D
Dustin couple us
7
Comfortable beds
Pros:

The beds were very comfortable.

Cons:

The room wasn't as clean as it should be. Hair, dirty mirrors, full dishwasher. Also, we felt profiled when we first walked in for check-in. The man maybe thought we didn't have the money to stay there or we didn't dress the part. I'm not sure what he was thinking. The highway noise woke us up several times, and the downstairs outside door slams really loud and woke us up. Breakfast is ok, but there are no healthy options.

2025-10-20 via Nuitee
M
Mark family_with_children us
9
Pros:

Staff, the facilities, the cleanliness, and the location were all great.

Cons:

The sleeper sofa and the bed in the main bedroom were both hard as a rock and very uncomfortable.

2025-10-16 via Nuitee
T
Timothy
10
Pros:

Great hotel. Comfy, clean, very roomy. Would be great for longer stays

2025-10-07 via Nuitee
K
Kati
10
Pros:

Great place to stay. Will be staying here from now on when traveling to Eugene.

2025-09-22 via Nuitee
K
Kelly friends
10
Pros:

.

2025-09-21 via Nuitee
M
Mariele family_with_children us
10
2025-09-15 via Nuitee
D
Daniel
10
Pros:

Clean new rooms. Nice by the river.

2025-09-11 via Nuitee
H
Heath
4
Pros:

Rooms are nice they have a little kitchen which is nice, but they don’t clean the rooms, after the second day I went down and asked them to clean the room refresh the towels, when we came back for the day the room had not been touched we were out of towels the body wash was empty we went and bought our own soap. For what I paid to stay there they should have cleaned the room every day.

2025-09-07 via Nuitee
A
Alena couple by
9
2025-09-06 via Nuitee
T
tim partner
10
Pros:

it had a waffle bar and the front desk was very nice. Nuff Said!

Of course the place is less than a year old so it's very clean. Kitchenette in the rooms is great, but we weren't there long enough to really enjoy that part. My only complaint is the blinds seem to be thin.

2025-09-04 via Nuitee