Casa Melrose

Hotels
7.7 (23 reviews)
Carretera Federal , Puerto Escondido , mx

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Affordable price
Cons:
Lack of hot water
Room maintenance issues
Difficult to find the hotel

Categories

Cleanliness
6.76
Issues with cleanliness and maintenance mentioned regarding water and light.
Service
8.73
Many positive comments about the friendly staff and helpful service.
Location
7.77
Location appreciated by some, but concerns about safety for solo travelers.
Room Quality
7.22
Mixed reviews on room quality; issues with amenities noted.
Amenities
6.75
Lack of hot water and issues with advertised features.
Value for Money
8.21
Received for the price, but expectations based on online representation were not met.
Food and Beverage
8.26
Not mentioned in reviews explicitly; assumed standard quality for this hotel tier.
Overall Experience
7.93
Overall experience varied with highlights in service but challenges in amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:02

Property Description

Charming Property with Garden and Terrace
Discover Hidden Port Melrose Place, a serene oasis boasting a lush garden, inviting terrace, and stylish bar.

Convenient Location
Nestled in Puerto Escondido, our property offers easy access to Zicatela Beach, Marinero Beach, and the vibrant Commercial Walkway.

Comfortable and Well-Equipped Units
Each air-conditioned unit features modern amenities including a microwave, fridge, and fully equipped kitchenette. Enjoy the convenience of free WiFi, toiletries, and cozy bed linen during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hidden Port Melrose Place now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 23 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.93
D
Dor solo_traveller il
1
היו לי פשפשים במיטה
Pros:

היו לי פשפשים במיטה

Cons:

שהיו לי פישפשים במיטה

2026-02-09 via Nuitee
L
Laura Maria Esmeralda solo_traveller mx
5
Lindo hotel
Pros:

El tamaño del cuarto está bastante bien. La cama me pareció muy cómoda. Tiene una alberca muy linda .

Cons:

Estuve perdida dos horas desde que llegué a puerto escondido. Ni el taxista ni nadie conocía el hotel. En Google map aparecen 3 direcciones distintas. El teléfono que aparece en línea esta fuera de servicio .
El hotel no tiene cartel afuera. La verdad fue muy frustrante mi llegada. Después de 2 horas literalmente me encontré con una persona del pueblo que me acompaño hasta el hotel.
El hotel está un poco alejado de la playa , hay cuadras para caminar que están oscuras para una mujer que viaja sola considero.
Falta agua de cortesía en las habitaciones.

2026-01-20 via Nuitee
A
ABRAHAM couple mx
10
Excelente servicio
Pros:

Excelente la privacidad
Lugar muy centrico

Cons:

sin comentarios

2026-01-19 via Nuitee
F
Friederike couple de
8
2026-01-19 via Nuitee
G
Gustavo Enrique couple mx
9
Pros:

La atención

2026-01-13 via Nuitee
S
Sophie extended_group gb
7
Pros:

Nice pool area, rooms were spacious, big bed and was comfortable too. Location is good, a short walk from all the restaurants, bars, beach etc.

Cons:

Room was extremely dark, just one small lamp which didn't light up the room, and there was no hot water. No one was ever at reception if you needed something, you had to text which sometimes took a while to respond to. Also the bins in the bathroom weren't taken some days.

2026-01-10 via Nuitee
J
Jessica couple mx
6
It was decent enough but don’t feel worth the price
Pros:

The bed was comfortable

Cons:

It lacks soul or vibes.. the bathroom was very uncomfortable to you are not a tiny person. The room has no windows and pool did not look clean enough to swim in. It’s beside a highway but that’s no secret if you look at the map.

2026-01-07 via Nuitee
T
Thembeka solo_traveller de
7
Pros:

The accommodation is basic but it has everything you need with each unit having a kitchen attached outside the room. I liked how quiet it was in the evening but still close enough to the beach and restaurants. The pool was also nice to have. Marce, who works at the reception was really warm and helpful.

Cons:

I only found out after arrival that the property does not have hot water, which was not ideal for me. They probably need to keep a closer eye on cleanliness of the bedding, white bedding is not very forgiving.

2026-01-05 via Nuitee
E
Elin solo_traveller se
1
Pros:

Motsvarade inte priset eller bilderna på booking.com. Betydligt sämre

Cons:

Fick inte full refund fast jag blev lovad det.

2025-12-27 via Nuitee
A
Alam couple us
3
2025-12-24 via Nuitee
M
Michelle couple nl
8
2025-12-17 via Nuitee
couple mx
10
Buena experiencia, volvería
Pros:

Servicio al cliente, fue excelente, La encargada Marce fue muy amable

Cons:

No hay agua caliente, las luces de las habitaciones están muy tenues

2025-12-10 via Nuitee
M
Mélissa couple fr
9
Pros:

Le lieu est vraiment super pour se poser quelques jours a Puerto Escondido. Chaque chambre a sa cuisine privée, c'est tres cocooning.
Les chambres et la literie sont super.
L'emplacement est très cool , juste attention à la route toute proche, les chambres qui donnent sur la route sont bruyante . Mais celle qui donnent de l'autre côté sont vraiment calme.
Un grand merci a Marce , sans elle notre séjour dans cette hôtel n'aurait pas eu la même saveur. Son sourire et sa bienveillance sont un atout indiscutable pour l'établissement.

Cons:

Le bruit peut parfois déranger.

2025-12-04 via Nuitee
K
Klaus extended_group at
7
2025-12-04 via Nuitee
H
Hsu solo_traveller de
4
Not pleasant at all.
Pros:

it is quite cheap

Cons:

The light was not working properly, super dark because there is only one lightbulb and one the last day the light was getting weaker. It’s supposed to have a kitchen but then they told me my room does not come with a fridge. There’s no hot water in the shower.

2025-11-30 via Nuitee
U
URIEL couple mx
7
Pros:

Tiene buena ubicación

Cons:

No había agua caliente y la presion del agua era muy poca, aparte no tiene TV como se muestra en las fotos

2025-11-27 via Nuitee
L
Luna couple mx
5
Un poco desamorada.
Pros:

La ubicación.

Cons:

Estuvimos solamente una noche, prácticamente de paso, pero no sentimos seguro el lugar, a pesar que está casi frente a la Guardia Nacional; se escuchaba la gente hospedada hasta tarde y las puertas no tienen cerrojos seguros, es como para mochileros o algo asï.

2025-11-12 via Nuitee
A
Azul Aymará couple ar
8
Pros:

Muy amable el anfitrión y muy lindo el lugar!

Cons:

No había agua caliente y la ubicación no es la mejor.

2025-08-30 via Nuitee
C
Carla with friends fr
10
Really nice and fancy hotel in la punta
Pros:

Great property, quite and clean, staff really nice

Cons:

near a busy street but you don’t here it from the rooms

2025-02-01 via Nuitee
P
Pipsa young couple mx
1
Bad
Pros:

The receptionist is lovely. The alternative accommodation of Casa Betina was nice.

Cons:

The person in charge "Cris" had done a double booking about 2 weeks ago and didn't even try communicating with me about it in time. When we arrived there, there was no room, no guideline on how to work with it, no info given to us about it until we called him. This person in charge is an ignorant and neglectful person to communicate with. He eventually gave us another place to stay in Casa Betina which is an Airbnb owned or run by him. It was near Puerto Angelito instead of La Punta which was inconvenient to us.

2025-01-15 via Nuitee