Hyatt Centric City Centre Kuala Lumpur

Hotels
•
Hyatt Centric
9 (826 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Service delays
Overpriced breakfast

Categories

Cleanliness
8.46
Some complaints about room cleanliness noted, dust in nightstand.
Service
9.43
Generally positive sentiment, with few service issues reported.
Location
9.47
Consistently praised for its central location.
Room Quality
8.92
Rooms are described as spacious and luxurious.
Amenities
9.45
Great facilities including pool and gym, well received.
Value for Money
8.41
Some mentions of overpriced services like breakfast.
Food and Beverage
8.46
Breakfast quality noted but some complaints about value.
Overall Experience
9.43
Positive experiences highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:42

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 826 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
P
Pierre • family_with_children • ch
9
2026-02-14 • via Nuitee
P
PT • solo_traveller • th
6
Pros:

location

Cons:

At 5 PM, the room had still not been cleaned.

2026-02-13 • via Nuitee
B
belinda • extended_group • sg
10
everything was great
Pros:

everything was great

Cons:

except that i wasnt given the option to pay with another card upon check out

2026-02-13 • via Nuitee
A
Afrah • solo_traveller • kw
10
Will definitely stay here again
Pros:

Everything was perfect

Cons:

Nothing

2026-02-13 • via Nuitee
P
Peter • couple • nl
10
2026-02-12 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Beautiful room, great facilities, and helpful staff-all in a convenient CBD location.

2026-02-11 • via Nuitee
R
rfarkhod • couple • uz
10
Pros:

Personal is very helpful! Hotel is in center, many great places are nearby. Breakfast is great. The view from a restaurant is amazing.

2026-02-10 • via Nuitee
A
Ahmed • couple • pk
10
A very surprisingly comfortable stay
Pros:

The location is a 10 min walk away from the Bukit Bintag… the hotel itself is very modern and amenities are all well maintained. The breakfast should include unique items on weekends but overall loved the stay there

Cons:

Nothing

2026-02-10 • via Nuitee
M
Marcin • couple • pl
9
2026-02-10 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Amazing swimming pool and delicious breakfast with a great view!

2026-02-10 • via Nuitee
V
VITALII • couple • ua
10
Pros:

Уровень поддерживается на высоте. Отличный просторный номер, прекрасная постель и подушки, замечательный завтрак, мне придраться было не к чему

Cons:

Но был один нюанс) Я доплатил специально за высокий этаж, захожу в номер, а окна выходят на стену соседнего знания. На рецепции мне сказали, что я же платил не за вид, а за высоту, тут конечно не поспоришь с формулировкой. Спасибо мне все сразу поменяли, я остался доволен, но моментик такой своеобразный

2026-02-09 • via Nuitee
K
Kerim • couple • de
10
Sehr gut um in Kuala Lumpur anzukommen
2026-02-09 • via Nuitee
C
Culesca • family_with_children • ro
9
2026-02-08 • via Nuitee
Y
Yvonne • family_with_children • de
10
2026-01-31 • via Nuitee
M
Marie • couple • fr
10
Parfait
Pros:

Lieu, standing, confort, personnel attentionné

2026-01-31 • via Nuitee
T
Teuta • couple • xk
8
2026-01-31 • via Nuitee
E
Elena • family_with_children • sg
10
Fantastic stay just close by to the Petrona towers
Pros:

The staff were super friendly and helpful. It was all very clean and the design was very modern. The roof swimming poor was superb. The gym was very complete.

2026-01-31 • via Nuitee
Łukasz • family_with_children • pl
10
2026-01-31 • via Nuitee
J
Jayleen • solo_traveller • iq
8
2026-01-30 • via Nuitee
D
Dorian • couple • fr
9
Parfait pour découvrir Kualalumpur depuis le centre.
Pros:

L’emplacement

Cons:

Rien en particulier

2026-01-30 • via Nuitee