Pousada Stillo Gramado Via Serena

Hotels
9.4 (125 reviews)
5479 Avenida das Hortênsias , Gramado , br

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great breakfast options
Cons:
Minor cleanliness issues
Location not central

Categories

Cleanliness
9.01
Some reviews mentioned issues with room cleaning and timing.
Service
9.98
Many reviews highlighted excellent service and attentiveness from staff.
Location
9.02
Some reviews pointed out location concerns, but overall it was acceptable.
Room Quality
9.27
Rooms generally appreciated for comfort, with some noting minor issues.
Amenities
9
Basic amenities provided; some suggestions for improvement noted.
Value for Money
9.46
Overall, the experience was deemed good for the price.
Food and Beverage
9.71
Breakfast and food quality received positive feedback in multiple reviews.
Overall Experience
9.78
Guests left with very satisfactory experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:07

Property Description

Convenient Location
Located in Gramado, just a short drive away from popular landmarks like Festivals Palace and Stone Church.

Comfortable Accommodation
Featuring well-equipped rooms with amenities like flat-screen TVs, private bathrooms, and minibars.

Great Services
Enjoy complimentary WiFi, free private parking, kids' club, and buffet breakfast during your stay.

To experience all this and more, book your stay at Pousada Stillo Gramado Via Serena now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 125 reviews
Cleanliness: 9.01
Service: 9.98
Location: 9.02
Room Quality: 9.27
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.71
Overall Experience: 9.78
T
Torres extended_group ar
10
Pros:

El desayuno

Cons:

El espacio para 5 personas era chico

2026-02-13 via Nuitee
L
Letícia extended_group br
10
2026-02-12 via Nuitee
M
Martins extended_group br
8
2026-02-09 via Nuitee
C
Carlos Felipe family_with_children br
10
Hospitalidade sensacional
Pros:

O café da manhã é sensacional

Cons:

Foi tudo perfeito

2026-02-09 via Nuitee
L
Leticia family_with_children br
10
2026-02-08 via Nuitee
R
Rejane extended_group br
10
Viagem férias
Pros:

Atendimento e limpeza

Cons:

Difícil dizer, pois foi aconchegante e limpo, e tivemos um excelente atendimento, além da localização ser perto de tudo.

2026-01-31 via Nuitee
E
Elisa family_with_children ar
5
El personal muy amable pero las instalaciones y servicios insuficientes
Pros:

El desayuno muy rico y variado. Hubo show en vivo y eso fue una linda sorpresa.

Cons:

En la habitación había olor a humedad y las ventanas de las habitaciones daba a la cochera, por lo cual era ruidoso. La bache del baño se tapaba por el simple paso de agua y la limpieza de los pasillos tampoco era de lo mejor.
Demasiado caro para el servicio.

2026-01-29 via Nuitee
F
Francisco family_with_children br
9
2026-01-28 via Nuitee
L
Larissa extended_group br
9
2026-01-26 via Nuitee
C
Catalano extended_group ar
10
Pros:

Todo, instalaciones, el personal, el desayuno.
Superó mis expectativas.

Cons:

Nada

2026-01-26 via Nuitee
K
Kelly family_with_children br
10
Foi maravilhosa.
Pros:

Da limpeza , atendimento e café da manhã.

2026-01-21 via Nuitee
A
Aline extended_group br
8
2026-01-20 via Nuitee
J
Jessica family_with_children br
10
Lugar incrivel, em breve voltarei novamente! Fui recepcionada muito bem
Pros:

O ambiente quentinho nesses dias congelantes 😍

Cons:

Não tenho o que reclamar.

2026-01-19 via Nuitee
G
Gabriela lehnhart extended_group br
10
Pros:

Ótimo, super recomendo.

2026-01-19 via Nuitee
F
Fernando couple br
8
2026-01-19 via Nuitee
K
Karla family_with_children br
10
2026-01-19 via Nuitee
F
Francine family_with_children br
10
2026-01-18 via Nuitee
M
michel extended_group br
10
2026-01-18 via Nuitee
A
Amanda family_with_children br
7
2026-01-17 via Nuitee
N
NADIA extended_group br
8
2026-01-16 via Nuitee