Avani Central Hanoi Hotel

Hotels
9.7 (608 reviews)
22 Quan Su, Hoan Kiem , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean and beautiful rooms
Cons:
Cleanliness issues
Noise complaints

Categories

Cleanliness
9.04
There were complaints about cockroaches and cleanliness issues in some reviews.
Service
10
Multiple reviews praised the friendly and helpful staff.
Location
10
The location was frequently noted as excellent and convenient.
Room Quality
10
Rooms were described as beautiful, cozy, and well-equipped.
Amenities
10
The hotel offers many modern amenities and has received positive feedback for its facilities.
Value for Money
9.51
General sentiment is favorable, though some found the breakfast needing improvement.
Food and Beverage
9.05
Breakfast was noted to be adequate but could be improved according to some feedback.
Overall Experience
10
Overall experience was very positive, with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:21

Property Description

Luxurious Accommodations
Avani Central Hanoi Hotel offers stylish rooms with modern amenities, including flat-screen TVs and private bathrooms.

Exceptional Dining Experience
Guests can indulge in a variety of culinary delights at the hotel's restaurant, serving a fusion of American, British, French, and Asian cuisine.

Convenient Location
Located in the heart of Hanoi, guests can easily access popular attractions such as St. Joseph Cathedral and Ha Noi Railway station.

To experience luxury and convenience in the vibrant city of Hanoi, book your stay at Avani Central Hanoi Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

9.7
Based on 608 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.51
Food and Beverage: 9.05
Overall Experience: 10
Z
Zane extended_group au
10
I had a wonderful experience at Avani Hotel
Pros:

The room rates are affordable, the quality is very good, and the lobby staff are friendly and truly care about guest satisfaction. I would highly recommend staying here. I felt very satisfied with my stay.

2026-03-14 via Nuitee
S
Shalonda couple us
10
Pros:

The hotel is carefully and beautifully arranged, and it is located in a very convenient area. The food is diverse and fresh, with attentive service. The rooms are very comfortable, clean, and neatly arranged for convenience. The staff are polite and very caring. During our four days in Hanoi, we were very satisfied with our experience here.

2026-03-14 via Nuitee
L
Lola couple au
10
Pros:

The hotel is luxurious and comfortable. The staff are friendly, enthusiastic, and attentive. The rooms are clean, comfortable, and airy. If I have the chance to choose again, I will definitely stay at this hotel. I will also recommend it to my friends. Truly worth experiencing

2026-03-13 via Nuitee
H
Harvey family_with_children gb
10
I traveled with a friend and had a very good experience
Pros:

The service was extremely enthusiastic, the front desk staff were lovely, and the rooms were clean. Overall, we were very satisfied. Next time, my friend and I will definitely continue to use the services here. We felt very lucky to have chosen this place and were truly satisfied with both the facilities and the service.

2026-03-13 via Nuitee
S
Summer extended_group au
10
For anyone traveling to the Old Quarter, this hotel is a perfect choice
Pros:

This is a fantastic place to stay, right in the heart of the Old Quarter. Its location makes exploring the city extremely easy, with many restaurants, shops, and landmarks within walking distance. I especially enjoyed being able to experience the lively streets just outside the hotel. The staff were incredibly kind and welcoming. Their enthusiasm and willingness to help made a big difference in making us feel comfortable. They answered all our questions, offered great recommendations, and ensured everything went smoothly during our stay. The room was clean, spacious enough, and very comfortable. Daily housekeeping kept everything in top condition. The hotel itself had a warm and inviting atmosphere, which made returning at the end of the day relaxing. Having such helpful staff and a central location made the trip much more enjoyable.

2026-03-12 via Nuitee
I
Isabella family_with_children au
10
Pros:

Visiting Hanoi for the first time with my family was an exciting experience, and staying at this hotel made the trip even more enjoyable. The service was excellent, and the staff were always friendly, attentive, and eager to help. Their welcoming attitude made us feel comfortable from the very beginning. The room was cozy and perfect for relaxing after a busy day exploring the Old Quarter. Every morning, we looked forward to breakfast at the hotel’s restaurant. The view from the restaurant was beautiful, and it created a calm and pleasant atmosphere. The breakfast itself was delicious and satisfying. Another thing we appreciated was the helpful recommendations from the staff. They suggested several fantastic places to eat around the Old Quarter, which allowed us to experience more of the local food scene.

2026-03-12 via Nuitee
D
Diane couple us
10
Pros:

The hotel is located right in the city center, making it very convenient for getting around. The lobby is always cool and air-conditioned, and the staff are friendly. I chose a room without a balcony, but it was still very comfortable - not stuffy or cramped. The bathroom was clean, not too large but perfectly adequate. The breakfast buffet doesn’t offer a wide variety of dishes, but it is decent.

2026-03-11 via Nuitee
L
Liam extended_group gb
10
We had a very pleasant stay at this hotel
Pros:

The property was clean and well cared for, which immediately gave us a good impression. The staff were incredibly friendly and always greeted guests with enthusiasm. They were also very helpful whenever we had questions or needed assistance. It’s clear that they genuinely care about making guests feel welcome. Their warm attitude added a lot to the overall experience. The hotel’s location is also very convenient for travelers. It’s easy to get around and explore the city from here. Many popular attractions near Hoan Kiem Lake are within walking distance. We loved being able to explore the area on foot. There are also plenty of local restaurants and cafés nearby to enjoy. It’s a great base for discovering the Old Quarter. The combination of cleanliness, friendly service, and a great location makes it a very solid choice

2026-03-11 via Nuitee
M
Mayhew couple fr
10
Pros:

Le personnel est enthousiaste et très attentionné. Je reviendrai certainement lors de mon prochain voyage à Hanoï. L’hôtel est propre, bien entretenu et sécurisé, avec des installations modernes et bien équipées. Son emplacement central est également très pratique pour découvrir le vieux quartier de Hanoï.

2026-03-10 via Nuitee
E
Eliza extended_group au
10
Pros:

The hotel is located right in the heart of the Old Quarter, next to Hoan Kiem Lake. The rooms are beautiful and clean, the breakfast floor offers a lovely view, all the dishes are delicious, and the staff are very friendly and enthusiastic in supporting guests.

2026-03-10 via Nuitee
G
Gabriele extended_group it
10
Top
Pros:

Personale incredibile davvero da ringraziare molto in quanto ci hanno aiutato anche per un piccolo imprevisto ospedaliero, grazie di cuore

Cons:

Niente tutto perfetto

2026-03-09 via Nuitee
A
Abbey couple au
10
I’ve stayed here several times already, and each visit has been consistently good
Pros:

This hotel is perfectly located in a central part of Hanoi, making it an ideal base for exploring the Old Quarter. Many interesting places, restaurants, and small local cafés are just a short walk away. Because of this convenient location, it’s very easy to discover the charm of the city. Getting around from here is simple and stress-free. The room is modern, clean, and clearly well maintained. Everything feels tidy and comfortable, which helps create a relaxing atmosphere. The design is simple yet stylish, and the room provides everything needed for a comfortable stay. It’s a pleasant place to return to after a long day of sightseeing. The staff are also one of the highlights of this hotel. They are friendly, approachable, and always willing to help guests whenever needed. Their helpful attitude really adds to the overall experience.

2026-03-09 via Nuitee
S
Skye extended_group au
10
Pros:

The hotel is clean, pleasantly scented, and the staff are enthusiastic, lovely, and always attentive and helpful to guests. Its central location makes it very easy to get to tourist attractions. I also noticed that there are many tourists staying here, which must mean the hotel has many strong points.🥰

2026-03-09 via Nuitee
K
Kate extended_group gb
10
An excellent experience
Pros:

Anna was very enthusiastic, the atmosphere was luxurious, and everyone was friendly, welcoming, and warm in greeting guests.

2026-03-07 via Nuitee
K
kevin couple gb
8
Pros:

Location, staff very friendly, doorman very helpful

2026-03-07 via Nuitee
C
Cuarto solo_traveller ph
10
Excellent
Pros:

Everythinh

Cons:

None

2026-03-07 via Nuitee
R
Ronald extended_group us
10
Staying at the Avani Hanoi Hotel was a wonderful part of our trip to Hanoi
Pros:

My friend and I immediately noticed how friendly and attentive the staff were. They were always cheerful and ready to assist us whenever we needed information or help. That level of hospitality made us feel very welcome throughout our stay. The room itself was lovely, with a stylish design and all the amenities we could ask for. Everything was clean, comfortable, and thoughtfully prepared for guests. After a day of exploring the city, it was a great place to relax and recharge. The hotel’s location was also very convenient for sightseeing. One of the city’s most unique attractions, Hanoi Train Street, was just a short five-minute walk away. Being so close meant we could easily visit the area whenever we wanted. It truly made our trip more enjoyable.

2026-03-07 via Nuitee
N
Nathalie family_with_children fr
8
2026-03-07 via Nuitee
J
Jip en Muis couple nl
9
Very pleasant stay in the heart of the old city of vivid Hanoi
Pros:

Very friendly and helpful people. Always a big smile and ready with a helping hand

2026-03-06 via Nuitee
R
Rene family_with_children se
9
Pros:

Perfect place for shopping area. Great and helpful staff

2026-03-06 via Nuitee