Holiday Inn Kuala Lumpur Bangsar by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (244 reviews)
No. 18, Menara Alfa Bangsar Jalan Maarof , Kuala Lumpur , my

listing image 1
Show all photos

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable rooms
Variety in breakfast
Cons:
Service communication issues
Parking fees
Inadequate gym facilities

Categories

Cleanliness
8.71
Multiple mentions of cleanliness and newness indicate a strong positive sentiment.
Service
8.68
Staff are described as friendly, though there are some service issues with communication that need to be noted.
Location
9.02
Several reviews highlighted the strategic location close to key areas.
Room Quality
8.77
Rooms are frequently mentioned as comfortable and well-maintained.
Amenities
8.6
Some amenities like the gym need improvement, but overall positive comments were made.
Value for Money
8.46
Comments about parking fees and breakfast costs suggest this area could be improved.
Food and Beverage
8.71
Breakfast is positively reviewed, though there are suggestions for improvement.
Overall Experience
8.68
Overall pleasant experiences highlighted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Luxurious Amenities

Indulge in our outdoor swimming pool and fitness center, or relax in our non-smoking rooms with city views.

Exceptional Service

Our concierge services and multilingual staff are dedicated to ensuring your stay is comfortable and memorable.

Delicious Dining Options

Enjoy a delightful buffet, American, or Asian breakfast at our on-site restaurant. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 244 reviews
Cleanliness: 8.71
Service: 8.68
Location: 9.02
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
R
RustamLi • couple • az
10
Pros:

Clean room, very good stuff, very good breakfast.

Cons:

Wifi with sign-in. I didn't use it. Top of the WC was open space. Mini bar was empty, they can fill it upon request.

2026-02-13 • via Nuitee
A
Andrew John • couple • th
9
2026-02-11 • via Nuitee
R
Risheetha • couple • sg
8
Pros:

The staff were polite and friendly, and the rooms were comfortable and well-kept.

Cons:

We booked a suite room for three people, consisting of a king size bed and a sofa bed. However, bedsheets were not provided for the sofa bed and we had to ask the staff for an extra set.

2026-02-11 • via Nuitee
T
Tashveen • couple • my
8
2026-02-09 • via Nuitee
H
HuiYing • couple • ca
10
Pleasant cosmo city to go for shopping
Pros:

Great location to some good shopping malls. Have to go by Grab.

Cons:

The very busy junction of roads coming together and no pedestrian crossing. Too far to go for local retails and places to eat.

2026-02-09 • via Nuitee
V
Veronica Desenzani • solo_traveller • it
9
2026-02-09 • via Nuitee
T
Tan • couple • my
9
2026-02-08 • via Nuitee
E
Emel Mendoza • couple • co
10
2026-01-31 • via Nuitee
A
Aaron • solo_traveller • ae
8
Great value! Fantastic property.
Pros:

Very new and clean! Great staff!

Cons:

Soundproofing between rooms very weak.

2026-01-31 • via Nuitee
J
Jasmine • couple • my
8
2026-01-29 • via Nuitee
M
Muhammad Anaqi Harith • couple • my
1
2026-01-28 • via Nuitee
M
Muhammad • solo_traveller • pk
9
Overall good experience
Pros:

Enviorment

Cons:

Breakfast should be included in this package

2026-01-27 • via Nuitee
P
Paulo • solo_traveller • pt
9
Pros:

New hotel, overall prestine amenities.

Cons:

Besides the breakfast ends at 11h, at 10h30 the service was terminated.

2026-01-27 • via Nuitee
D
Dana • solo_traveller • th
10
Pros:

..........

2026-01-21 • via Nuitee
D
Dmytro • couple • my
10
2026-01-20 • via Nuitee
K
Kenglin • family_with_children • my
9
Cons:

Gym was not adequate. Only 2 treadmills.

2026-01-20 • via Nuitee
N
Nejc • solo_traveller • si
10
2026-01-20 • via Nuitee
L
Liew • couple • my
8
2026-01-19 • via Nuitee
M
Milroy • couple • au
9
2026-01-19 • via Nuitee
A
Afzal • solo_traveller • my
10
2026-01-19 • via Nuitee