Hanoi Center View Hotel and Spa

Hotels
9.4 (327 reviews)
23 Hàng Điếu , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues reported
AC problems noted

Categories

Cleanliness
8.51
Mixed sentiments with some mentions of cleanliness issues, specifically around bathroom smells.
Service
9.98
Consistently praised for friendly and helpful staff across multiple reviews.
Location
9.92
Highly rated for its perfect location near coffee shops, restaurants, and markets.
Room Quality
8.97
Rooms are mentioned as clean, modern, and spacious, though there are some concerns about AC and pillows.
Amenities
9.5
Well-received amenities including a lift, kettle for tea/coffee, and a spa facility.
Value for Money
9.46
Consistently noted as great value, especially with upgrades and comfort.
Food and Beverage
9.01
Not directly mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
9.88
General consensus of excellent experiences with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:20

Property Description

Central Location
Located in the heart of Hanoi, our hotel is conveniently close to popular attractions like Thang Long Water Puppet Theater and Hanoi Old City Gate.

Convenient Amenities
Enjoy services such as an ATM, concierge service, 24-hour front desk, airport transfers, and room service for a hassle-free stay.

Modern Comfort
Experience comfort with free WiFi throughout the property, ensuring you stay connected during your visit to Hanoi.

Ready to experience it all? Book your stay at Hanoi Center View Hotel and Spa now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 327 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.92
Room Quality: 8.97
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.88
G
Gerhard
8
Pros:

Das Zimmer war gut. Das Bettlaken war zwar schmutzig, wurde jedoch sofort gewechselt, und es wurde sich mehrfach dafür entschuldigt.
Der Gastgeber war stets höflich und sehr hilfsbereit.
Die Massage war ebenfalls sehr gut.

2025-12-26 via Nuitee
C
Chad
10
Pros:

A very comfortable 3 night stay and great value for money. The hotel is perfectly located amongst coffee shops, restaurants, markets and more. Rooms are clean, AC is great and the shower was the best I’ve had since being in Vietnam. The family that run the hotel are lovely, helpful and made me feel very welcome. I highly recommend and will stay again.

2025-10-26 via Nuitee
L
Lance solo traveller es
9
Superb
2025-07-28 via Nuitee
A
Anna young couple kr
10
Exceptional
2025-07-28 via Nuitee
L
Luca solo traveller it
9
Superb
2025-07-28 via Nuitee
S
Samuel solo traveller nz
10
Exceptional
2025-07-25 via Nuitee
E
Ernest young couple za
10
Exceptional
Pros:

We had a very and excellent stay at the hotel. All the staff at the hotel was very friendly and helpful.The room was clean and the service excellent .

2025-07-25 via Nuitee
C
Costa with friends ch
7
Good location. Cleaning could be done better.
Pros:

Good Location.

Cons:

Sometimes there was a weird smell coming from the bathroom. It could be cleaner.

2025-07-25 via Nuitee
A
Anonymous solo traveller au
10
Exceptional
2025-07-22 via Nuitee
L
Liam young couple au
10
Exceptional
2025-07-21 via Nuitee
L
Lisa young couple ch
10
Exceptional
2025-07-20 via Nuitee
A
Allison young couple us
7
Rethink your stay here—artificially high score.
Pros:

The room looks like the pictures. It was clean.

Cons:

The AC was very bad. Also the pillows were hard and uncomfortable.

I wasn’t going to leave a review as I don’t like to negatively affect a business if I’m not going to leave a perfect score. However, the woman at the front grabbed my phone out of my hand and started leaving herself a 10 star review. Suddenly the high score (the reason that we booked here) made sense.

2025-07-19 via Nuitee
S
Sarah solo traveller ca
10
Exceptional
2025-07-18 via Nuitee
M
Marie solo traveller fr
10
Exceptional
2025-07-15 via Nuitee
L
Lucas solo traveller gb
10
Exceptional
2025-07-15 via Nuitee
H
Horhat young couple it
10
Great place!
Pros:

Everything very nice, spacious room and kind staff

2025-07-14 via Nuitee
T
Tom young couple gb
10
Great value
Pros:

We got a free upgrade which was super nice of them. The rooms are very comfortable, quite, clean and spacious. The room felt super modern and fresh. The AC was powerful and the TV works great. Had a kettle and with tea and coffee. Lovely shower with hot water and good pressure.

The staff were really friendly and they allowed us to leave out bags with them on checkout before out flight later that day. They help with taxis if needs be and overall cane across very helpful and professional.

There is a lift to get to the rooms. The location os brilliant too.

2025-07-14 via Nuitee
K
Kimberly solo traveller th
10
Exceptional
2025-07-14 via Nuitee
R
Rosie young couple gb
10
Exceptional
2025-07-14 via Nuitee
H
Hamza solo traveller ma
10
Great place to stay
Pros:

Great hotel and staff, will definitely come back.

2025-07-12 via Nuitee