Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Clean room
Friendly staff
Cons:
Noisy fridge
Unfriendly reception
Outdated room

Categories

Cleanliness
8.33
Room was clean and towels and sheets all smelled great.
Service
7.8
Check in and check out quite unfriendly; need a hospitality review with staff.
Location
9.34
Bien la ubicación.
Room Quality
7.79
Room outdated but clean; las camas son duras.
Amenities
9.32
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
7.78
Hotel is one of the more expensive in SJDS; expected better service.
Food and Beverage
8.83
Breakfast was fine; coffee quality can be improved.
Overall Experience
8.8
Derives from general sentiment in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Beachfront Location
Hotel Victoriano offers stunning beachfront views in San Juan del Sur, perfect for a relaxing getaway. Enjoy the sound of the waves and the fresh ocean breeze right outside your doorstep.

Modern Amenities
Experience comfort and convenience with a fitness center, garden, terrace, and free WiFi throughout the property. The hotel also offers a restaurant, room service, and a tour desk for all your needs.

Luxurious Rooms
Each room at Hotel Victoriano is elegantly furnished with a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony for you to enjoy picturesque sunsets. Book now for an unforgettable stay at Hotel Victoriano.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 37 reviews
Cleanliness: 8.33
Service: 7.8
Location: 9.34
Room Quality: 7.79
Amenities: 9.32
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
R
Raul solo_traveller pa
3
2025-10-16 via Nuitee
A
Alejandro couple ni
10
2025-10-13 via Nuitee
couple ni
9
Buen descanso
Pros:

Bien el desayuno

Bien la ubicación

Cons:

Nada todo estaba bien

2025-10-06 via Nuitee
solo_traveller ca
5
Service/hotel do not live up to their high price. Would recommend looking for other options.
Pros:

Breakfast was fine. I ordered a boiled egg and toast. Not on the menu but it was cooked perfect for me. Waitress was ok, except for the fact that I had to go looking for someone to take my breakfast order. They were busy all talking amongst themselves at the bar. I felt I was interrupting them.
Room was clean and towels and sheets all smelled great. Good water pressure in shower. TV had many channels to watch in lots of different languages.

Cons:

Fridge in room VERY noisy. Room outdated but clean.
Check in and check out quite unfriendly. I appreciated (and drank ) the two small bottles of water in my room. I asked please for another at checkout and was told I would need to pay for a bottle of water. I was not expecting this response as the hotel is one of the more expensive in SJDS. DEFINITELY need a hospitality review with the staff.

2025-09-20 via Nuitee
B
Body couple ni
10
Pros:

Muy bonito el local iel personal muy amistoso.

Cons:

Todo estaba muybien

2025-08-09 via Nuitee
R
Rodriguez family_with_children ni
10
La crítica constituye a mejorar la calidad.
Pros:

La calidez de la atención del personal .

Cons:

El café. Creo que pueden mejorar en la calidad del café.
Di la sugerencia de monitores de brazalete con dispositivos de llamado en mesa , para no estar levantando la mano y esperar que alguien del personal vea la señal .

2025-08-04 via Nuitee
B
Bayardo jose family_with_children ni
9
Pros:

Exelente uvicacion

Cons:

Las camas. Son duras

2025-07-23 via Nuitee
O
Oscar solo_traveller ni
10
2025-07-12 via Nuitee
M
melendez couple cr
10
Satisfecho con todo
Pros:

Su ubicación está excelente, muy cómodo y excelente personal.

2025-07-07 via Nuitee
Z
Zuniga young couple ni
10
Exceptional
2025-07-07 via Nuitee
S
Segundo family
6
Pros:

Buena ubicación.

2025-06-11 via Nuitee
M
Manny young couple us
6
Pleasant
2025-06-10 via Nuitee
G
Gloria
2
Pros:

I made a mistake when booking but at arrival fixed i needed one of the 2 rooms reserved changed to 3 people not a problem at all hotel reception were constantly following us checking on my group not appreciated at all
staff made me fell super uncomfortable during my stay
not happy not staying again

2025-06-01 via Nuitee
M
Michael
6
Good spot, need to up their game
Pros:

We enjoyed our stay. Overall it’s an excellent spot on the edge of town and across from the beach. The rooms need blankets as it’s hard to monitor the ac and we were cold. The hot water in the shower was not hot, just tepid.

2025-02-04 via Nuitee
C
Carmen young couple us
10
Place was warm and clean
Pros:

Very clean and the staff was nice and friendly

Cons:

It was under construction

2025-02-01 via Nuitee
J
Jacob young couple us
9
Superb
2024-12-24 via Nuitee
G
Gersan young couple us
10
Exceptional
2024-07-20 via Nuitee
A
Amy solo traveller au
7
Good
Pros:

Unbeatable location directly opposite the harbour. Nice historic building and comfortable room. On site restaurant gym and pool

Cons:

Could be quite noisy at night with the restaurant

2024-06-19 via Nuitee
F
Franklin solo traveller us
10
Exceptional
Cons:

i was pleased...

2024-01-16 via Nuitee
Q
Quiroz family with young children ni
1
Bad and I’ve had to stay several times when didn’t find anything else
Pros:

Nothing

Cons:

It’s not a space comfortable the sun is all in your face you have to be inside the room if you don’t want the sun in your face not enough trees the staff rude towards requests

2023-12-25 via Nuitee