Kainar Hotel

Hotels
9.1 (981 reviews)
Baidybek Bi Street 126 , Shymkent , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Beautiful pool
Staff friendliness
Cons:
Cleanliness issues
Room maintenance needed
Outdated decor

Categories

Cleanliness
8.21
Some reviews indicated issues with cleanliness, including reports of dirty carpets and plumbing problems.
Service
9.99
Positive mentions of the service quality and friendliness of the staff throughout multiple reviews.
Location
9.22
Location appreciated but not extensively detailed; impacted by room quality mentions.
Room Quality
7.67
Concerns were raised about outdated decor, strange odors, and plumbing issues in the rooms.
Amenities
9.2
Basin and pool facilities were noted positively, although some amenities need maintenance.
Value for Money
9.66
Overall value seems favorable, although some expected more for the price.
Food and Beverage
9.21
Breakfast and dining were generally rated positively with some suggestions for improvement.
Overall Experience
9.68
Despite some negatives, guests generally had a good experience and enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:40

Property Description

Luxurious Amenities and Stunning Views
Indulge in the elegance of Kainar Hotel's indoor pool, spa, and wellness centre. The classic-style rooms offer modern comforts like flat-screen TVs and air conditioning, with some providing picturesque lake and garden views.

Gourmet Dining and Active Leisure
Satisfy your palate at the on-site a la carte restaurant, or stay active in the fitness centre. With horse riding and various activities available both on-site and nearby, there's never a dull moment at Kainar Hotel.

Seamless Connectivity and Relaxation
Stay connected with complimentary Wi-Fi access while unwinding in the private bathrooms equipped with plush bathrobes and hairdryers. Elevate your travel experience at the highest point of Shymkent with a stay at Kainar Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 981 reviews
Cleanliness: 8.21
Service: 9.99
Location: 9.22
Room Quality: 7.67
Amenities: 9.2
Value for Money: 9.66
Food and Beverage: 9.21
Overall Experience: 9.68
Жазира • couple • kz
10
2026-02-14 • via Nuitee
A
AIDYN • couple • kz
10
2026-02-12 • via Nuitee
Z
Zhoomart • extended_group • kz
10
Супер локация, хороший отель
Pros:

Все, номера чистые, вода была на этот раз)

Cons:

Вид, локация, чистота

2026-02-10 • via Nuitee
R
Ramazan • family_with_children • kz
7
Pros:

Локация. Ресторан Сандық. Особенно шоу прогрпмма

Cons:

На завтраке были проблемы с напитками. Нужно было умолять чтоб они вынесли напитки. Персонал не опытен

2026-02-09 • via Nuitee
K
Kulzhabayev • solo_traveller • kz
9
2026-02-08 • via Nuitee
K
Kulzhabayev • solo_traveller • kz
9
2026-02-08 • via Nuitee
S
Shovkat • couple • uz
9
2026-01-28 • via Nuitee
Шапагат • couple • kz
7
Pros:

Қонақ үй, локация бәрі тамаша)

Cons:

Тек бір өтініш номерлердегі аромадиффузор ауыстыруларыңызды өтінемін. Сондай жағымсыз

2026-01-27 • via Nuitee
E
Elza • extended_group • kz
8
Pros:

Вид шикарный

Cons:

Кафе на завтрак надо было полностью одеваться и выходить на улицу чтобы попасть в кафе. С детьми опасно возле кафе

2026-01-26 • via Nuitee
Әбілқасым • family_with_children • kz
10
2026-01-26 • via Nuitee
Z
Zhoomart • solo_traveller • kz
5
Pros:

Местоположение

Cons:

Номер был холодным, в номере не было питевой воды(

2026-01-25 • via Nuitee
K
Kenessary • extended_group • kz
8
2026-01-24 • via Nuitee
B
Bermaganbet • couple • kz
10
2026-01-23 • via Nuitee
Ануар • solo_traveller • kz
10
2026-01-21 • via Nuitee
D
Diana • solo_traveller • kz
8
Pros:

Вежливый персонал. Очень понравился бассейн, теплый и красивый. Качественные ванные принадлежности.

2026-01-20 • via Nuitee
Маргулан • couple • kz
10
2026-01-20 • via Nuitee
Асель • couple • kz
9
2026-01-20 • via Nuitee
S
Sholpan • solo_traveller • kz
10
2026-01-20 • via Nuitee
Балабай • couple • kz
10
2026-01-20 • via Nuitee
Гуля • couple • kz
10
2026-01-20 • via Nuitee