Casa del Balcon

Hotels
9.2 (45 reviews)
Halflants 6-30 , Baños , ec

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent amenities
Cons:
Cleanliness concerns
Inconvenient parking
Noise issues

Categories

Cleanliness
8.19
There were concerns about cleanliness, specifically dirty carpets and unclean floors.
Service
9.66
The staff was described as very friendly and helpful throughout multiple reviews.
Location
9.7
The hotel is centrally located, close to shops, restaurants, and attractions.
Room Quality
9.15
Rooms were noted as modern, spacious, and comfortable, with some minor issues.
Amenities
9.18
Access to amenities like the Luna Adventure Spa and an incredible pool view were positively mentioned.
Value for Money
9.14
The hotel offers good value for a reasonable price in a central location.
Food and Beverage
9.19
Breakfast included and various dining options were positively highlighted.
Overall Experience
9.36
Overall, guests reported a very pleasant experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:07

Property Description

Stunning Views and Adventure Await at Casa del Balcon

Mountain View Balconies: Enjoy breathtaking views of the mountains from your own private balcony in select units.

Free WiFi and City Views: Stay connected with complimentary WiFi and wake up to a picturesque city view from your room.

Outdoor Activities: Explore the beauty of Baños through hiking and cycling, with bike rentals conveniently available at our 3-star hotel.

Experience the perfect blend of comfort and adventure at Casa del Balcon. Book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for US$23.20 per person per night when using an existing bed.
    Children from 7 years old to 9 years old stay for US$45.10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 45 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
M
Maria Luisa • family_with_children • ec
8
Pros:

Todo estuvo bien pero la perdona de ka limpieza deja mucho que desear, la alfombra de la sala estuvo sucia todo el tiempo y parecía que no limpiaba el piso
Además la a.a teniA
a u a Sola sabana

2026-01-19 • via Nuitee
L
Luiggi • extended_group • ec
10
Súper cómodo, agradable y buenos servicios adicionales.
Pros:

Todo excelente con el hotel, al momento de la reserva elegí una opción y al momento del checkin y al contar con disponibilidad nos cambiaron a una habitación mejor, algo que es súper agradable y genera una buena experiencia al usuario y por la cual se agradece mucho. Las instalaciones en buen estado, las camas espectaculares y súper cómodas para un placentero descanso.

Cons:

Un punto negativo es que no contaban con dispensador de agua para beber o botellones de agua ora los huésped como en otros hoteles, algo que para personas que bebemos mucha agua y nos hidratamos bastante es súper necesario para no tener que salir a comprar agua en cada momento ya que el agua de los grifos no es bebible.

2026-01-19 • via Nuitee
S
Stewart • family_with_children • ie
6
Nice room, good curtains but lots of lights inside and outside making it difficult to keep light out
Pros:

Nice modern well maintained rooms. Good curtains on the windows.

Cons:

Light outside bedroom door on sensor can't turn it off. Also the hall lights are on sensors and shine into the apartment and bedroom. TV light and router light also in the bedroom, had to cover all these up to make the room dark. Room has a strange layout like it was used for a different purpose before it was renovated. No water fountain for clean drinking water.

2026-01-18 • via Nuitee
J
Javier • solo_traveller • ec
9
2026-01-17 • via Nuitee
I
Iullia • family_with_children • es
10
Pros:

сервис был на уровне.
расположение отличное. все рядом. магазины, рестораны, тур агенства
возможность провести день в  Luna Vulcan - классная опция после активного дня

2026-01-17 • via Nuitee
L
López • couple • ec
10
2026-01-10 • via Nuitee
J
Johanna • couple • ec
7
Mucho que mejorar
Pros:

Las habitaciones son cómodas.

Cons:

No hacen limpieza en las habitaciones, tuvimos que llamar a recepción para que nos realicen cambio de toallas y reposición del agua, porque sino ni eso, la persona de recepción subió de mala gana, para el precio que cobran es lo mínimo que deben hacer, la puerta del baño de la habitación hace un ruido fuerte, eso debe haber molestado a los huéspedes cercanos, el desayuno en el café del cielo para quienes se hospedan ahí ya no es como antes, solo hay pocas opciones, no representa el valor que se paga, antes valía la pena, ahora no la verdad, el tema del parqueadero también es complicado y al dejar el auto en un parqueadero particular implica un gasto adicional, no volveré a hospedarme ahí.

2025-12-24 • via Nuitee
S
Serge • couple • ca
9
Excellent
Pros:

Excellente situation, près de tout, propreté, qualité de la literie, chambres modernes, excellent service, accès au Luna Adventure Spa en montagne ou le déjeuner est inclus (10/10)et l'accès gratuite a la piscine avec vue incroyable sur la ville depuis la montagne

Cons:

il fallait parfois attendre quelques minutes devant la porte de la réception pour qu'on vienne nous répondre, pas d'eau dans la chambre

2025-11-06 • via Nuitee
A
Anna • couple • gb
10
2025-10-25 • via Nuitee
M
Maaike • solo_traveller • nl
6
Pros:

Locatie is echt centraal en het personeel is super vriendelijk

Cons:

De kamer was echt heel erg klein, dit hebben ze wel netjes van te horen laten zien, voor 1 nacht is dat prima. Het is verder wel heel erg gehorig.

2025-10-18 • via Nuitee
G
Glenda • solo_traveller • us
10
Pros:

The place was amazing and the staff so nice and helpful

2025-10-17 • via Nuitee
J
Jorge • family_with_children • ec
10
2025-09-12 • via Nuitee
A
Arena • couple • br
8
Estadia boa.
Pros:

A acomodação era ótima, bem espaçosa e os funcionários extremamente educados e pronto para ajudar.

Cons:

O estacionamento ficava extremamente longe do hotel e não tinha no banheiro ducha íntima o que para o meu namorado e excenssial. E a noite a suíte onde fiquei um pouco barulhenta também.

2025-09-06 • via Nuitee
L
Lauriane • solo_traveller • ca
8
Bel hôtel dans le centre
Pros:

- L'emplacement (dans le centre de la ville, près de magasins, restaurants, cafés, agences de tours, etc.)
- Le petit-déjeuner inclus : choix entre 2 restaurants (l'un qui se situe à un coin de rue ou un autre qui se situe à environ 15-20 minutes en voiture)
- Le lit est très confortable et l'hôtel est très propre
- Serviettes, pantoufles et robe de chambre sont fournis

Cons:

- Le fait de devoir barrer et débarrer à clé les portes à chaque fois (de la porte principale, de la chambre et de la salle de bain)
- La salle de bain est privée, mais elle à l'extérieur de la chambre ce qui est moins pratique. Un miroir dans la chambre pourrait alors être bien.
- Il n'y a pas d'espaces communs dans l'hôtel
- Il y avait une seule prise de courant près de la porte de la chambre (à l'opposé du lit)

2025-09-04 • via Nuitee
K
Kathryn • couple • us
8
2025-08-31 • via Nuitee
A
Albarracin • family_with_children • ec
9
Pros:

La habitación muy acogedora, sencillamente elegante, muy limpia, extremadamente cómoda, ubicada en un sector seguro y cercano a otros puntos de las principales atracciones de baños

Cons:

Me gustó todo, salvo que era algo difícil abrir la puerta principal de abajo😉, sin embargo, es algo mínimo, frente a todo lo bueno que tiene.

2025-08-31 • via Nuitee
J
John • solo_traveller • it
10
Pros:

Location espectacular, recomendadisimo!!!

2025-08-13 • via Nuitee
J
Josue • couple • us
10
Exceptional
Pros:

Always welcome
Poeple nicely

Cons:

Nothing.. everything good it’s my 5th dime there

2025-07-30 • via Nuitee
G
Geoffrey
10
Pros:

This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff

2025-06-23 • via Nuitee
L
Landau • with friends • us
10
Exceptional
2025-04-23 • via Nuitee