Park Hyatt London River Thames

Hotels
•
Park Hyatt
9.3 (91 reviews)
7 Nine Elms Lane , London , gb

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful views
Cons:
Service issues
Location drawbacks

Categories

Cleanliness
8.65
The room was beautiful and super comfortable. However, one review mentioned a disgusting smell in a room.
Service
9.62
Overall, staff were reported as helpful and friendly, though experiences varied, some mentioned issues with communication.
Location
8.66
Location was noted as far from main attractions in some reviews.
Room Quality
9.98
Rooms were generally described as comfortable, spacious, and with beautiful views.
Amenities
9.64
Hotel services and facilities received positive feedback.
Value for Money
8.6
Price point was considered high by some guests, but quality mentioned validates the expenditure.
Food and Beverage
9.65
Breakfast offerings were described as excellent, contributing positively to the stay.
Overall Experience
9.62
Despite some negatives, the overall sentiment is very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:44

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and stunning city views. Relax in comfort with a flat-screen TV, minibar, and private bathroom in every room.

Wellness and Dining
Indulge in fine dining at the on-site restaurant, take a dip in the indoor pool, or unwind in the sauna. Stay active at the fitness centre and enjoy a delicious breakfast every morning.

Convenient Location
Located near top attractions like Westminster Abbey and Victoria Station, our multilingual staff are ready to assist you round the clock for a memorable stay.

Book now to experience luxury and convenience at Park Hyatt London River Thames!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 91 reviews
Cleanliness: 8.65
Service: 9.62
Location: 8.66
Room Quality: 9.98
Amenities: 9.64
Value for Money: 8.6
Food and Beverage: 9.65
Overall Experience: 9.62
M
Michelle • couple • my
9
2026-02-10 • via Nuitee
Q
QIXIA • couple • gb
10
Very good
Pros:

Cleanness, friendly staff

2026-01-27 • via Nuitee
G
Graham • couple • gb
7
2026-01-26 • via Nuitee
M
Megan • couple • gb
7
2026-01-21 • via Nuitee
P
Peter • couple • gb
10
The best hotel I have ever stayed in and somewhere I hope to return to
Pros:

The view of the Thames was fantastic, the room was huge and luxurious and the staff were incredibly helpful throughout.

Cons:

Having to leave 😭

2026-01-19 • via Nuitee
H
Hawazin • solo_traveller • sa
10
2026-01-19 • via Nuitee
K
Kenneth • couple • gb
2
Staffing issues and poor attention to detail
Pros:

Clean and good position

Cons:

Poor service
Problem with lifts
Problem at breakfast
Service in terrace bar appalling

2026-01-19 • via Nuitee
N
NAWAF • couple • sa
10
2026-01-19 • via Nuitee
M
MARI • family_with_children • jp
10
2026-01-14 • via Nuitee
V
Valentina • family_with_children • ua
8
2026-01-13 • via Nuitee
H
Hang Thu • solo_traveller • gb
9
2026-01-12 • via Nuitee
Z
Zeger • couple • be
10
2026-01-06 • via Nuitee
J
Jana • couple • sk
10
2026-01-04 • via Nuitee
E
Erik • family_with_children • nl
9
2026-01-02 • via Nuitee
B
Bhupen • extended_group • gb
10
2025-12-24 • via Nuitee
B
Bartlomiej • couple • fr
9
Extrêmement agréable
Pros:

Design de l'hôtel. Equipement et personnel. petit déjeuner ok.

Cons:

La localisation est un peu excentrée mais rien de dramatique. Il y a une ligne de métro, qui dessert le centre ville rapidement, juste à côté.

2025-12-22 • via Nuitee
O
Orest • solo_traveller • al
10
2025-12-17 • via Nuitee
H
Hulya • solo_traveller • gb
10
2025-12-09 • via Nuitee
P
Pablo • family_with_children • es
10
Pros:

Nuevo, limpio y personal muy atento

Cons:

Por decir alguna cosa el tiempo que se tarda en conseguir que un taxi o Uber acuda al hotel.

2025-12-08 • via Nuitee
V
Van-Emmanuel • couple • us
10
2025-12-06 • via Nuitee