The Malvern Hills Hotel

Hotels
9 (1730 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1730 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
julian • couple • gb
8
Lovely hotel in a fantastic location for walking malvern hills.
Pros:

Breakfast was really good, plenty of choice and fresh.

Cons:

Can't think of anything at the moment.

2026-04-04 • via Nuitee
L
Leigh • couple • gb
6
Great food and pub
Pros:

Great food and pub ideal location for Easton castle

Cons:

Toilet in room didn’t flush and hotel aware of this before check in

2026-04-03 • via Nuitee
L
Lewis • couple • gb
9
Excellent
Pros:

Great location. Cozy and quiet rooms. Lovely staff. Great food.

2026-04-02 • via Nuitee
T
Tonny • couple • gb
9
2026-04-02 • via Nuitee
A
Alex • couple • gb
9
Brilliant
Pros:

Room was great. Food was amazing

Cons:

Squeaky floor boards but this is to be expected for an old Inn

2026-03-30 • via Nuitee
G
Gillian • couple • gb
9
2026-03-28 • via Nuitee
J
jayne • couple • gb
8
Pros:

Great location, good food, comfortable room.

Cons:

Bar area seating bit dated and as we had a dog were limited to this area.

2026-03-28 • via Nuitee
P
Peter • couple • gb
10
2026-03-28 • via Nuitee
J
Julia • couple • gb
9
Fabulous location with very comfortable rooms
Pros:

Fantastic location

Cons:

Nothing

2026-03-27 • via Nuitee
J
John • couple • gb
9
Lovely stay in a beautiful location
Pros:

Fantastic location
Very dog friendly
Beautiful room

Cons:

Road noise from our room

2026-03-27 • via Nuitee
T
Teri-Ann • couple • gb
6
It was pleasant, and the area is lovely.
Pros:

The area is gorgeous and I loved being able to walk around the hills - it has really lovely views! Also, the lady on reception was really friendly and welcoming - thank you :)

Cons:

The cooked breakfast was not good, but thankfully the cost was included in our stay.

2026-03-26 • via Nuitee
D
Derek • couple • gb
9
Highly recommended, we will definitely be visiting again.
Pros:

We had an extended weekend break at the Malvern Hills Hotel. All of the staff are brilliant, very efficient at their job and friendly. The hotel is well maintained and kept very clean. There’s an extensive menu and the food is excellent.

Cons:

Nothing

2026-03-25 • via Nuitee
L
Linda • couple • gb
8
An anniversary to remember.
Pros:

Lovely hotel. We were made very welcome our dog included. Our room was delightful. Excellent power shower. Great bar and restaurant.

Cons:

Noisy footsteps overhead which woke us up. The quilt was very thick and too hot for us, so we didn't sleep as well as normal. Breakfast was unacceptably slow. We waited an hour for our order. Had trouble checking out as the manager was in a meeting and the young girls left on duty had no idea what to do.

2026-03-24 • via Nuitee
B
BLOM • couple • gb
9
2026-03-23 • via Nuitee
S
Sian • couple • gb
10
A really relaxing and peaceful stay in perfect location for walking.
Pros:

Location superb, staff friendly, room extremely comfortable and warm.

Cons:

No complaints

2026-03-22 • via Nuitee
S
Sharon • couple • gb
10
Lovely independent hotel
Pros:

Lovely independent hotel

Cons:

Set menu was a little annoying on valentines night - couldn’t select from the main menu.

2026-03-21 • via Nuitee
I
Ian • couple • gb
6
Generally pleasant but staffing levels should have been better
Pros:

A little overcooked and too long from ordering to receiving

2026-03-21 • via Nuitee
C
Christopher • couple • gb
9
Pros:

It was very comfortable to relax in

Cons:

Bar snacks finished at 6pm, we would have liked a snack in the evening as opposed to a full meal without having to leave the hotel.

2026-03-20 • via Nuitee
L
Louise • couple • gb
9
Fabulous weekend, will definatley be back and will bring the family
Pros:

Food is amazing and huge tasty portions
Staff very welcoming and friendly
Rooms clean great view - a little too warm

Cons:

Room was too warm
Could have been a little more evening entertainment

2026-03-19 • via Nuitee
T
Tom • couple • gb
7
Pros:

Location and food

Cons:

Quite slow service at breakfast

2026-03-17 • via Nuitee