Treebo De Cloud 9 Regency

Hotels
•
Treebo Hotels
7.4 (120 reviews)
T.C 81/2792 1, Aristo Junction Thampanoor , Trivandrum , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and safe
Helpful staff
Good location
Cons:
Smelly corridors
Low food quality
Unprofessional staff

Categories

Cleanliness
6.9
Multiple reviews indicate cleanliness, but issues with smelly corridors and enclosed rooms without natural light impact the score.
Service
7.9
Positive mention of polite reception staff, although some staff were noted as unprofessional.
Location
8.9
Consistently praised for being convenient and close to railway station and amenities.
Room Quality
6.9
Issues with ventilation and claustrophobic feeling noted, although generally they are well maintained.
Amenities
7.4
Basic amenities are mentioned, but a lack of dining options impacts the score.
Value for Money
7.9
Generally considered value for money despite some limitations.
Food and Beverage
5.9
Low quality food and average breakfast received negative feedback.
Overall Experience
7.4
A mixed experience, with key positives outweighing the negatives, resulting in a decent rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:01

Property Description

Convenient Location
Treebo De Cloud 9 Regency is perfectly situated near Sree Padmanabhaswamy Temple and Napier Museum, making it an ideal choice for sightseeing.

Comfortable Accommodation
Each room at the hotel is equipped with modern amenities like air conditioning, flat-screen TV, and private bathrooms for a relaxing stay.

Delightful Dining Options
Start your day right with a delicious continental or vegetarian breakfast available for guests, ensuring a pleasant culinary experience.

Book Treebo De Cloud 9 Regency now for a memorable stay in Trivandrum!

Important information:

Foreigners Guest allowedThis property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 120 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 5.9
Overall Experience: 7.4
L
laurence janvier • family_with_children • fr
10
Pros:

Hôtel réservé au dernier moment,suite a un grave problème dans un autre.
Personnel très accueillant et serviable.
Chambre très propre ,calme malgré la proximité avec la gare (5 minutes à pieds).
Tout était ok

Cons:

Rien a redire.

2026-02-11 • via Nuitee
M
Mohamed • family_with_children • mv
7
Pros:

Room is good

Cons:

The hotel needs to improve its communication with customers. The information provided on booking platforms regarding payment was unclear. On Booking.com, it indicated that payment could be made at the hotel and that immediate payment was not required, and I had also received a booking confirmation. However, upon arrival for check-in, I was informed that the booking had been cancelled due to late payment. I explained that I had a confirmed booking. After I mentioned that I would raise the matter with Booking.com and began writing a complaint, I was then informed that a room had become available and I could proceed with the stay.

2026-02-08 • via Nuitee
K
Kari • family_with_children • qa
9
Pros:

Efficient and friendly service. Good value. Very clean.

Cons:

Nothing - good value for money here!

2026-01-31 • via Nuitee
R
R • family_with_children • in
8
2026-01-29 • via Nuitee
B
BELLIPADY RAMPRASAD • solo_traveller • in
8
I am satisfied
Pros:

Close to Central Bus. And Train station

Cons:

Better Beds I stayed in the hotel for 4 days they didn't change my linen even one day

2026-01-26 • via Nuitee
R
Ramya • couple • in
10
2026-01-20 • via Nuitee
P
Parameswaran • family_with_children • in
1
2026-01-19 • via Nuitee
S
SIDHI • family_with_children • in
7
2026-01-19 • via Nuitee
D
D'SILVA • couple • in
8
2026-01-10 • via Nuitee
S
Shafeek • family_with_children • in
7
Pros:

Location was great. Walkable from the railway station or Thampanoor bus stand.

Cons:

Breakfast could be improved.

2026-01-08 • via Nuitee
P
PRAVEEN • family_with_children • in
5
Pros:

Good location

Cons:

Staff behaviour was very bad especially night duty staff old person

2026-01-07 • via Nuitee
K
Kari • family_with_children • qa
9
Pros:

Spotless hotel. Room clean and cool. Staff professional and helpful.

Cons:

All good here. Great value.

2025-12-30 • via Nuitee
P
Prashanth • couple • ae
2
Misleading 3-star rating, poor hygiene, rude staff, and extremely disappointing overall experience.
Pros:

Sorry to say nothing we like in the property.

Cons:

Dear Booking.com Team,

We are sorry to say that we did not like anything about this property.

We booked this hotel believing the 3-star rating shown on your platform, but the stay was completely disappointing and misleading. We checked in around 4:00am and checked out by approximately 9:00 am, staying hardly four and a half hours, yet none of our expectations were met.

One of the staff members, Mr. Venu, who was managing the reception at night, was extremely rude, disrespectful, and argumentative. He was sleeping at the reception desk when we arrived and showed no professionalism or basic courtesy towards guests.

We had already experienced this unprofessional behavior earlier when I called the hotel from Dubai on 27 December at around 8:04 pm (UAE time). Mr. Venu answered the call and spoke in a very unprofessional manner. It honestly felt like calling a local lodge rather than a so-called 3-star hotel.

At check-in, no information was provided about hotel facilities. In the room, we noticed several hygiene and service issues:
• Pillow covers appeared unchanged
• Hand-washing liquid soap was not refilled
• No shampoo was provided
• The booking was for two people, but towels and toiletries were provided for only one person

Due to the late hour and the rude behavior of the reception staff, we did not bother requesting these missing items.

When we asked about hot water availability, we were informed that there was no hot water facility, which is unacceptable for a 3-star hotel.

During complimentary breakfast, the same staff member was managing and closely monitoring who was taking what, which made the experience very uncomfortable. There were no trained staff members, and guests were not treated with respect or given value, despite paying for these services.

Overall, for the short duration we stayed, we could not find a single positive aspect. This property is comparable to a basic lodge and is not eligible for any star-category rating.

2025-12-28 • via Nuitee
B
bansal • couple • in
3
Cons:

The service was very bad, no extra towel, no value of money.

2025-12-27 • via Nuitee
T
tally2005 • family_with_children • in
1
Pros:

Very poor service, no commitments of staff. We booked and confirmed but they are irresponsible to give the room.

2025-12-27 • via Nuitee
R
Rajakumar • couple • in
9
It was pleasant and quiet.
Pros:

Cleanliness

Cons:

Nothing

2025-12-23 • via Nuitee
B
Binu • family_with_children • in
8
2025-12-17 • via Nuitee
C
Clint • family_with_children • in
7
Nice and comfortable stay with family
Pros:

The nice room, staff are friendly and breakfast is also very good

2025-12-14 • via Nuitee
M
M R • solo_traveller • in
4
Pros:

Location & Cleanliness

Cons:

Staff was not friendly. Basic things like dental kit were not provided. The Room and bed were too small for the rent.

2025-12-11 • via Nuitee
S
Sruthy • family_with_children • in
1
Pros:

Canceled reservation without informing us

Cons:

Bad management

2025-11-05 • via Nuitee