InterContinental Indianapolis by IHG

Hotels
InterContinental Hotels & Resorts
9.3 (61 reviews)
17 West Market Street , Indianapolis , us

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and beautiful property
Friendly and hospitable staff
Great downtown location
Cons:
High parking fees
Issues with communication and amenities

Categories

Cleanliness
9.93
The hotel was described as clean and beautiful, with no complaints regarding cleanliness.
Service
10
Most reviews praised the service as friendly and hospitable.
Location
9.9
The location is frequently mentioned as perfect and central.
Room Quality
9.44
Rooms were described as nice and spacious, but some had view issues.
Amenities
8.39
Some amenities were lacking such as a refrigerator, which affected overall impressions.
Value for Money
7.92
Guests expressed that the price seemed high for the amenities provided.
Food and Beverage
8.88
Breakfast options received praise, though some comments about pricing.
Overall Experience
9.93
Overall, guests reported great stays and positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:47

Property Description

Luxurious Accommodation

Experience elegance and comfort in each room equipped with modern amenities and stylish decor.

Convenient Location

Centrally located near popular attractions and venues, making it easy to explore the city's vibrant culture.

Delicious Dining Options

Indulge in a variety of culinary delights with the on-site restaurant serving delectable dishes for every palate.

To book your stay at InterContinental Hotels Indianapolis, an IHG Hotel and enjoy a premium hospitality experience, visit our website or call us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 61 reviews
Cleanliness: 9.93
Service: 10
Location: 9.9
Room Quality: 9.44
Amenities: 8.39
Value for Money: 7.92
Food and Beverage: 8.88
Overall Experience: 9.93
A
Abdulkarim solo_traveller sa
10
2026-02-13 via Nuitee
S
Stacie extended_group us
10
2026-01-20 via Nuitee
Y
YOAV solo_traveller us
10
GREAT STAY
2026-01-18 via Nuitee
A
Ami couple us
8
Nice place.
Pros:

Very clean. Rooftop bar was very nice.

Cons:

Cold water in the shower. I also need coffee in my room when I stay at hotels. This room had a Nespresso and I don't know how to work those.

2026-01-05 via Nuitee
E
Evonne solo_traveller us
10
Perfect, luxurious, easy place to stay downtown
Pros:

Beautiful and clean

Cons:

Zero complaints

2025-12-05 via Nuitee
B
Brian family_with_children us
10
Pros:

Clean, friendly service

2025-11-30 via Nuitee
T
Talley couple us
10
2025-11-14 via Nuitee
A
Angel solo_traveller us
9
Great stay, just need to work on communication through out the team.
Pros:

It was nice and new! The decor was beautiful!

Cons:

I was supposed to have a late check out at 2:00 and the housekeeper knocked on my door at 9:30 AM. Also, the front desk called at 11:00 asking when I was going to check out. It was a little annoying.

2025-11-13 via Nuitee
A
Adama couple ml
8
2025-11-05 via Nuitee
M
Miranda couple us
10
2025-10-27 via Nuitee
H
Hewan solo_traveller lc
10
Pros:

Amazing is all I have to say. Perfect location

Cons:

Nothing..

2025-09-09 via Nuitee
K
kenneth
10
Pros:

Great bar

2025-09-04 via Nuitee
J
Jo Ann
10
Pros:

Nice but pricy!

2025-08-27 via Nuitee
M
michael family
4
Pros:

Rude receptionist at roof top lounge.

2025-08-25 via Nuitee
T
TravellerOneSix couple ch
9
Brand-new hotel in Downtown Indianapolis
Pros:

Brand-new with very nice and spacious rooms. AC is working well - for check-in we recommend valet parking which is at reasonable price for downtown location of the hotel. Great central downtown Indianapolis location!

Cons:

Our room had a view to the "inside" of the building, meaning we were looking at the opposite wall of the building. Surely you can book the more expensive rooms at the external side of the building, but the view was a bit disappointing to us considering the price of the room...

2025-08-23 via Nuitee
M
Melissa
10
Beautiful
Pros:

Clean, beautiful and new. A great location and the staff were very friendly and welcoming

2025-08-20 via Nuitee
L
Lisa
10
Indianapolis
Pros:

Beautiful hotel with friendly staff. Rooftop bar is gorgeous.

2025-08-20 via Nuitee
K
Kimberly
10
Pros:

We celebrated our 20th yr Anniversary. Had an Awesome time!

2025-08-18 via Nuitee
T
Ty
10
Pros:

Really nice hotel!!!

2025-08-17 via Nuitee
V
Verified traveler
10
Wow
Pros:

Definitely in the top places to stay. Extremely nice hotel.

2025-08-17 via Nuitee