Pagosa Lodge

Hotels
6.7 (91 reviews)
3505 West Highway 160 , Pagosa Springs , us

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Unclean hallways
Poor maintenance

Categories

Cleanliness
5.66
Multiple mentions of unclean hallways, leaks, and mildew odors.
Service
8.13
Staff was friendly but management was unhelpful in resolving issues.
Location
8.67
Conveniently located with beautiful views; accessible to food places.
Room Quality
6.62
Rooms described as comfortable but the overall facility appears outdated.
Amenities
6.15
Limited breakfast options and lacking other facilities.
Value for Money
5.11
Many reviews mention feeling that the stay was overpriced.
Food and Beverage
5.66
Breakfast offerings were insufficient and poorly managed.
Overall Experience
7.63
Mixed reviews overall, with some positive aspects overshadowed by significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:23

Property Description

Scenic Location
Nestled in Pagosa Springs, Pagosa Lodge offers a picturesque escape near Chimney Rock National Monument and Wolf Creek Ski Resort.

Modern Amenities
Experience comfort in our air-conditioned rooms, each equipped with free WiFi and a private bathroom. Enjoy the convenience of a fitness center and complimentary private parking.

Adventure Awaits
Embark on thrilling adventures with ski equipment hire and nearby skiing opportunities. With friendly staff fluent in English and Spanish, your stay at Pagosa Lodge promises to be unforgettable.

Book now to discover the perfect blend of relaxation and excitement at Pagosa Lodge.

Important information:

Pet Friendly Rooms (Limited Availability) $15 per pet/day. A separate credit card payment for pet fee is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.7
Based on 91 reviews
Cleanliness: 5.66
Service: 8.13
Location: 8.67
Room Quality: 6.62
Amenities: 6.15
Value for Money: 5.11
Food and Beverage: 5.66
Overall Experience: 7.63
Q
Quenton extended_group us
7
Very enjoyable and wouldn’t hesitate to stay here again.
Pros:

Price and ground floor

Cons:

A little away from town center

2026-02-01 via Nuitee
G
Guy couple us
4
To expensive for the location and the room.
Pros:

Just the location.

Cons:

The refrigerator didn’t work and all our food got spoiled. We tried several times to seek help but there was never anyone at the desk.

2026-01-06 via Nuitee
R
Rebecca solo_traveller us
7
Good for 1 night comfy bed
Pros:

Beautiful views

Cons:

Hallways were not very clean & elevator was out

2026-01-02 via Nuitee
M
Marcia extended_group us
6
2025-12-31 via Nuitee
J
Jacob extended_group us
7
Not a bad place, but would never pay that kind of money again for that place
Pros:

They put three rooms close together for me

Cons:

When we got to the breakfast at 7:45 no breakfast was left for us

2025-12-29 via Nuitee
M
Marisol Tinoco couple us
2
Pros:

nothing

Cons:

way too overpriced, not enough towels, beds not comfortable old and dirty, staff not helpful at all, I asked for towels since they only provide 2 and i was told they didn't have anymore in a rude way. it's a hotel they should be able to provide what is needed specially since they change like a 5 star hotel and the breakfast is also a scam. They put out continental breakfast but very limited so everyone is just there waiting for someone to bring out the breakfast in very small quantities for the morning rush its ridiculous. Very bad service.

2025-12-28 via Nuitee
C
Carol extended_group us
7
For a 2 bedroom it was good value!
Pros:

Breakfast was good - lots of choice

Cons:

It’s a little tired. The room was fine but the halls were scruffy and there was a leak and bucket outside the elevator. The room was clean though and spacious

2025-10-17 via Nuitee
T
Tishah family
4
Pros:

We had a lake view room which was very nice and clean. The beds were very comfortable. The free breakfast was a disaster and check in was a hassle. It rained a little, and water was running down the wall from the ceiling over the patio door. Our patio was missing chairs to set on, but the neighbors had them. The outside of the building was in bad shape, and the hallway smelled damp. Be ready to get a different hotel.

2025-10-10 via Nuitee
P
Pamela
10
Pros:

Room was very nice. Nice towels comfy bed excellent view. Shower was perfect, hot has you like! Very clean inside the room.
Outside building needs maintenance. Breakfast was just okay. Would have like fresh foods instead of packaged. Tv remote didn’t work.
I would stay there again in that room!

2025-10-04 via Nuitee
M
Marcia family_with_children us
9
Nice stay, good staff, don't be mislead by the outdated exteriour.
Pros:

The room was very clean and comfortable,

Cons:

The outside of the building makes this facility look outdated yet the inside is very nice.

2025-09-29 via Nuitee
S
Sean
8
Pros:

Ample parking and safe. Breakfast was lacking. Cereal, waffle, juice, not much.

2025-09-28 via Nuitee
J
Janice
2
Pros:

The bedding & room itself was very clean. Housekeeping seemed to be very well run and responsible. Management was anything but responsible or organized.
Dark colored waste baskets & pails were set around in hallways on multiple floors to catch leaking water from the ceiling tiles and air fresheners were being used throughout the guest room area halls to cover the mildew and mold smells. No fans or rug cleaning were being done during our 3 day stay. No signs to watch our steps. Poor lighting in areas and not all exterior doors were locked.
The balcony walls were covered with spider nests and no screen door for the balcony.
No real breakfast because of construction in the area; waffle mix and cold cereal but no personnel around to ask questions to.
No wireless; the excuse was there had been a lightning storm the night before and knocked out the wireless which wasn't told to us at check-in. This was for the entire 3 day stay. I asked for but no offer to adjust the bill for the condition of the halls or non-existent wireless. To leave early would have cost us 1 night's stay therefore we decided to just leave the keys in the room and not stay for our last reserved night early so we could go to a clean, honest, up-front place that we could enjoy. We didn't want to pay for the final night AND have them rent the room to someone else. It was worth the extra expense to get away from the poorly managed, unsafe location.

2025-09-27 via Nuitee
D
Dante Kathleen
8
Pros:

Lovely staff, helpful informative

2025-09-27 via Nuitee
D
Debi family
2
Pros:

I didn't stay. I went back to the lobby and told him that there was no way I could stay there. It was a ghetto. I was charged anyway for not staying. I don't know why I didn't read the previous reviews.

2025-09-27 via Nuitee
J
Johnson family_with_children us
10
A nice place environmentally and culturally
Pros:

Nice view of the pond outside the sliding door. Saw some deer, raccoon, and fed the swan who ate out of my hand.

Cons:

The bath tub drain kept clogging

2025-09-19 via Nuitee
T
Tonya
6
Pros:

Outdated, our room was not in the main building. Not much for continental breakfast.

2025-09-17 via Nuitee
M
Michelle
4
Pros:

Not

2025-09-15 via Nuitee
Y
Yelena partner
10
Pros:

Very conveniently located close to food places and away from crowds, great view of the lakes

2025-09-14 via Nuitee
R
Robert
6
Pros:

Clean but needs updating

2025-09-13 via Nuitee
R
Renee family
4
Pros:

Front desk and staff were friendly. Lobby coffee was not refreshed daily and the trash littered outside was unappealing.

2025-09-11 via Nuitee