Rosemay Hotel

Hotels
Independent
9.4 (104 reviews)
116-118 Church Road, Hayes, England, UB3 2LW , Hayes , GB

Facilities

Accessible bus station shuttle
Electric car charging station
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Outdoor furniture
Breakfast available (surcharge)
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and modern facilities
Cons:
Parking can be an issue
Could be noisy at times

Categories

Cleanliness
9.43
Clean and welcoming, with clean rooms highlighted in multiple reviews.
Service
9.9
Staff were described as friendly, welcoming, and helpful throughout the reviews.
Location
9.44
Close to Heathrow Airport and transport links, although some initial impressions were mixed.
Room Quality
9.39
Rooms are described as modern, clean, and comfortable.
Amenities
8.92
Includes breakfast and basic amenities, but some concerns about parking were noted.
Value for Money
9.38
Competitive pricing considering location and services offered.
Food and Beverage
8.93
Breakfast included, but some reviews did not mention dining options.
Overall Experience
9.8
Consistently positive feedback from various aspects, highlighting an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:13

Property Description

Step into a haven of comfort at Rosemay Hotel, where relaxation meets convenience in a prime location.

Stunning Views
Enjoy breathtaking vistas from our terrace and garden, the perfect backdrop for a relaxing afternoon or an energizing morning coffee.

Modern Amenities
Our individually decorated guestrooms come equipped with Smart televisions and minibars to enhance your stay. Enjoy complimentary wireless internet access, ensuring you're never disconnected.

Dining Options
Start your day with a delicious full breakfast served daily or visit our charming coffee shop/café. Prefer to relax in your room? Room service is available during limited hours for your convenience.

Experience comfort, convenience, and charm at Rosemay Hotel—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.4
Based on 104 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.8
J
Joseph
10
Pros:

Clean and comfortable room.

2025-10-12 via Nuitee
B
Bronwen
10
Pros:

Stranded at Heathrow overnight after a missed flight. Very helpful and kind receptionist. Compact and very clean and comfortable room.

2025-10-09 via Nuitee
A
Ahmed partner
10
Pros:

Hospitality is 10/10 food was exceptional in the morning have recommended this hotel to my whole family exceptional staff very friendly and quick response time me and my wife had a great stay

2025-10-05 via Nuitee
C
Caroline friends
10
Pros:

Wonderful small boutique hotel. Very welcoming and clean , comfortable and lovely breakfast .
Only downside was the pillows were a bit big and chunky so softer ones would have been nicer but otherwise a great stay and would definitely go back .

2025-10-05 via Nuitee
N
Nick
10
Pros:

Was very pleasantly suprised. To be honest knowing the location my expectations were low. But this hotel is a real Gem. The room was spotless, with all the facilities you need. The location is great.

2025-10-03 via Nuitee
S
Shaun
10
Pros:

We arrived earlier than planned and the guy on the reception allowed us to check in and let us in our room early. The room is very clean with brilliant facilities.
Although not in the ‘best’ of areas the hotel grounds and facilities make up for this.
Bus stop conveniently across the road which gives access

2025-09-29 via Nuitee
L
Lewis
8
Pros:

Great staff and clean modern room

2025-09-25 via Nuitee
S
Stephen partner
10
Pros:

While the location is in a residential area - and doesn't look that good at first sight, it's actually a very good hotel, with all the latest conveniences. We were impressed. And the staff were terrific, helping us to get to a bus to Heathrow.

2025-09-23 via Nuitee
C
CARLOS
10
Pros:

Great boutique hotel close to Heathrow Airport

2025-09-22 via Nuitee
L
Lorna
10
Consider Rosemay Hotel as your Heathrow overnight.
Pros:

I arrived late at night. The guy on reception was really welcoming and helpful. I had a heavy case and there's no lift, but he sprinted up to the first floor with my case.
The room was fairly basic but clean and tidy and has tea/coffee. The shower was good.
I had to go into London before my flight. I left my cases in the room and they were ready by reception on my return.
It's worth considering this hotel if you're flying from Heathrow. Yes, the taxi fare is a bit more but the hotel price is competitive and includes breakfast.

2025-09-19 via Nuitee
S
stan
10
Pros:

Perfect

2025-09-17 via Nuitee
C
Caosang
10
Pros:

Everything Wonderful

2025-09-17 via Nuitee
G
Gabriella
8
Pros:

This was a great budget-friendly spot. With just a 20 minute walk or short bus ride to the train station, it was very easy to commute in and out of the city. Staff was friendly and rooms were kept cleaned.

2025-09-17 via Nuitee
T
Tina
10
Pros:

Lovely clean modern hotel beautifully decorated.
Best nights sleep, fab bed and pillows.
Amazing shower!

2025-09-14 via Nuitee
T
Tomasz
10
Pros:

Nice and clean room

2025-09-14 via Nuitee
K
Kate
10
Pros:

The staff were absolutely amazing, nothing was too much trouble, a most enjoyable experience from such a quaint boutique hotel.

2025-09-14 via Nuitee
S
Stephen
10
Lovely little hotel!
Pros:

Radu was very helpful with regards to parking. Unfortunately guests were parking in our spot but Radu immediately rectified the situation and we were able to park. Bed was so comfy and room clean. We would not hesitate to book a room here again. Lovely little hotel!

2025-09-13 via Nuitee
M
Martina Marcelle
10
Pros:

Loved every minute of my stay. The staff was super friendly and helpful. Rooms are very stylish yet comfortable. Was in London during the tube strike but no problem as the Elizabeth line was easily accessible and running. There are plenty of restaurants around. There was also safe parking for my car. Lovely place to stay can only recommend.

2025-09-11 via Nuitee
R
Richard
6
does the job
Pros:

Cannot say secure parking was exactly secure definately not worth £20, but hotel itself was clean and welcoming, the rooms comfortable, dont think exactly as described.

2025-09-02 via Nuitee
T
Tracey
10
Recommended
Pros:

Clean and comfortable hotel. Staff were friendly and very helpful. Parking on site for £20 a night. Would highly recommend Rosemay Hotel.

2025-08-29 via Nuitee