Hotel Locanda Castagnola

Hotels
8.6 (491 reviews)
Contrada Vecchio Municipio 1 , Lugano , ch

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Comfortable Rooms
Complimentary Services
Cons:
Occasional Cleanliness Issues
Limited Dining Options

Categories

Cleanliness
8.38
Some mentions of cleanliness but also reports of issues in the restaurant area.
Service
9.05
Consistently reported as very friendly and helpful across multiple reviews.
Location
8.99
Good accessibility to central attractions and nice views.
Room Quality
8.44
Generally comfortable rooms with good amenities.
Amenities
8.57
Complimentary bus tickets and decent breakfast options.
Value for Money
8.43
Good overall value based on mentioned pricing.
Food and Beverage
8.28
Breakfast praised but some dinner experiences were poor.
Overall Experience
8.65
Overall positive experiences across various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:01

Property Description

Central Location & Nearby Attractions
Hotel Locanda Castagnola is conveniently situated just 1.7 km from Exhibition Center Lugano, making it the ideal choice for business travelers and tourists alike. Explore popular attractions such as Swiss Miniatur and Mendrisio Station located within a short drive from the hotel.

Comfortable Rooms with Stunning Views
Each room at Hotel Locanda Castagnola is thoughtfully designed with a flat-screen TV, safety deposit box, and free WiFi. Some rooms even offer breathtaking mountain views, ensuring a tranquil and cozy stay for all guests.

Delightful Dining Experience
Start your day right with a delicious buffet breakfast at the hotel's restaurant. Indulge in a variety of dishes and beverages while enjoying the warm and inviting ambiance of Hotel Locanda Castagnola.

To book your stay at Hotel Locanda Castagnola, visit our website or contact us directly.

Important information:

Please note that this propety does not have an elevatorThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 491 reviews
Cleanliness: 8.38
Service: 9.05
Location: 8.99
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.65
B
Brigitta • couple • ch
7
2026-02-13 • via Nuitee
H
Huaning • solo_traveller • nl
10
Great staff, great facilities, excellent vibes, would stay again
Pros:

Really really lovely staff, and the room was clean and comfortable!

Cons:

Only critique is that the blackout curtains could have been a little big larger so as to completely cover the window, but easily manageable if you use the paper clip trick!

2026-02-09 • via Nuitee
M
Max • solo_traveller • it
7
Pros:

Buona colazione, personale gentile

Cons:

Assenza parcheggio

2026-01-31 • via Nuitee
S
SONIA • extended_group • it
8
2026-01-28 • via Nuitee
A
Alan • solo_traveller • gb
6
Nice small family run hotel but not in the centre of Lugano
Pros:

The hotel itself is absolutely fine for those travelling on a budget. It is very pleasant with a cafe downstairs and nice friendly staff. My room was bright and clean although a little small and also looked out onto a wall (not the lake). But this is a good affordable option if you are staying for a few days and don't mind not being in the centre of Lugano and either walking or taking buses to get anywhere.

Cons:

The main problem for me was the location. I was only in Lugano for 24 hours and so should have booked somewhere closer to the centre of the town. This hotel is further away from the centre than I had expected and hence required taking a bus or a 30 minute plus walk to get there. This is more my mistake than the hotel's but just so people booking this property are aware.

2026-01-26 • via Nuitee
G
Gaetana • couple • it
7
Weekend a Lugano!
Pros:

Struttura un po’ decentrata dal centro di Lugano ma vicino c’è la fermata degli autobus in convenzione con l’hotel (da richiedere l’attivazione del pass).
Colazione nella media, camera un po’ datata, da ammodernare. Staff molto disponibile e gentile

2026-01-22 • via Nuitee
L
Laeticia • family_with_children • ch
9
Pros:

Personnel agréable, lieu propre, bon emplacement

2026-01-19 • via Nuitee
C
Claudia • couple • ch
8
Pros:

Sehr freundliches Personal
Hunde waren willkommen
Geräumige Zimmer

Cons:

Unsere Klimaanlage ging nur bis 25 Grad und nicht tiefer. Das Hotelpersonal war aber bemüht, uns zu helfen und hat uns noch einem Ventilator zur Verfügung gestellt.

2026-01-19 • via Nuitee
M
Margaret • family_with_children • us
10
2026-01-19 • via Nuitee
Y
Yoann • couple • ch
7
2026-01-19 • via Nuitee
F
Fabienne • extended_group • ch
8
Hotel mit Aussicht und freundlichem Personal
Pros:

Das Hotel liegt ein wenig ausserhalb von Lugano City, aber mit dem Bus sehr gut erreichbar. Bushaltestelle in 2min zu Fuss erreicht.
Die Zimmer haben für uns gepasst. Wir hatten alles, was wir benötigten.
Das Frühstück war lecker und ausreichend.
Das Personal sehr freundlich und zuvorkommend.
Zu beachten ist, dass wir kein Lift gsehen haben. Wir haben die Zimmer über die Treppe erreicht. Wer nicht mehr gut zu Fuss ist sollte zuerst abklären, ob ein Lift vorhanden ist (vielleicht haben wir diesen nicht gesehen).
Wir können dieses Hotel weiterempfehlen!

2026-01-19 • via Nuitee
K
Klaus • family_with_children • ch
7
Gut und immer wieder 👍
Pros:

Personal sehr freundlich. Frühstück ist gut. Lage gut, nicht zu weit von Lugano entfernt. Gute Anbindung an ÖV. Preis Leistung ist völlig in Ordnung.

Cons:

Toilette war bei Anreise nicht so sauber. Man hat den Vorgänger so zu sagen noch gesehen 😂
Die Fugen an der Dusche Schimmelbildung.

2026-01-19 • via Nuitee
M
MARIA CLARA • family_with_children • it
7
2026-01-19 • via Nuitee
F
Francois • couple • br
10
Pros:

Great service 👏 good location. Excellent staff

2026-01-16 • via Nuitee
P
Pearly • solo_traveller • ch
10
2026-01-16 • via Nuitee
B
Brigitta • family_with_children • ch
6
War ok
Pros:

Essen gut, nettes personal. 1 dopoelzmmer mit balkon srhr schön

Cons:

Zimmer etwas lärmig, 1 zimmer mit null ausdicht, nur steinwand vor dem fenster, man musste die vorhänge ziehen, damit niemand reinschaut

2026-01-16 • via Nuitee
S
Sandra • family_with_children • ch
7
Pros:

Sehr freundliches Personal

2026-01-15 • via Nuitee
M
Mafalda • couple • ch
2
Plus jamais
Pros:

Chambre petite mais propre.

Cons:

Erreur sur la chambre réservée et confirmée par téléphone. Chambre donnée extrêmement bruyante donnant directement sur la route très passante, peu de pression d'eau. Au lieu de reconnaître son erreur de réservation, le réceptionniste a préféré adopter un ton moqueur, ce qui a rendu la situation d'autant plus désagréable.

2026-01-15 • via Nuitee
P
Priscila • solo_traveller • it
9
Beautiful location , interacting people and neighbors
Pros:

Staff , food, location

2026-01-12 • via Nuitee
P
Pieritbe • family_with_children • be
9
Pros:

Very helpful staff. Excellent location with easy and free access (bus tickets were offered, just a few bust stop) to Lugano center.

2026-01-12 • via Nuitee