Lorenzo Hotel

Hotels
8.1 (60 reviews)
15 Avenida Norte 130 , San Salvador , sv

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Helpful staff
Great location
Cons:
No hot water
Small room

Categories

Cleanliness
7.74
Clean, but some comments about small rooms and noisy environment.
Service
8.71
Staff described as helpful and friendly, with some exceptions.
Location
9.25
Great location close to historical sights.
Room Quality
7.2
Several complaints about room conditions, including lack of hot water.
Amenities
7.23
Basic amenities provided, but issues with water temperature.
Value for Money
8.19
Good value considering location and price.
Food and Beverage
8.24
Complimentary coffee praised, but no dining options detailed.
Overall Experience
8.21
Generally positive experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:14

Property Description

Modern Accommodations
Experience comfort and convenience in our air-conditioned rooms with free WiFi and private bathrooms.

Relaxing Outdoor Spaces
Unwind in our beautiful garden or enjoy the fresh air on our terrace, perfect for a peaceful retreat.

Exceptional Service
Our 24-hour front desk is always available to ensure your stay is seamless and stress-free.

Book your stay now at Lorenzo Hotel and discover the perfect blend of relaxation and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 60 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.21
F
Fieke • couple • nl
3
2026-02-08 • via Nuitee
W
Werner • extended_group • gt
8
Cons:

Deben mejorar un poco con la limpieza del baño.

2026-01-29 • via Nuitee
H
Héctor • solo_traveller • us
7
Resolvió nuestra necesidad.
Pros:

La ubicación y que la habitación era cómoda.

Cons:

Requiere cariño estético y las duchas tenían problemas.

2026-01-28 • via Nuitee
E
Elias • solo_traveller • mx
7
Pros:

Barrato, buen valor por el dinero

Cons:

Me cayó MUY mal que se vanagloriaran de “en booking punto com decía que no hay agua caliente” cuando yo, aunque revisé bien, NO lo ví en el titulo de la habitación como mme enseñaron ellos en mi factura. El agua ni estaba tan fría, solo me cauó muy mal que decían, en efecto “pues es tu problema si no lees bien” agua caliente se puede esperar por el precio.

2026-01-26 • via Nuitee
R
rosales • extended_group • sv
7
Pros:

Accesible a lugares del centro historico y atension de personal

Cons:

La puerta de entrada tenia vidrio y la luz se pasaba hacia el frente de la cama , puerta hacia el baño dañada mucho ruido al abrir y cerrar

2026-01-26 • via Nuitee
Y
Yalile • family_with_children • us
8
Pros:

The location of the hotel is perfect if you're going to visit San Salvador Centro. It's a quick 10-15 minute walk. The hotel has security at the entrance which we felt safe having. They also offered complimentary coffee and tea.

Cons:

There is no hot water in the shower.

2026-01-24 • via Nuitee
S
Sean • solo_traveller • us
5
Hazel is an excellent manager & a good person of true hospitality
Pros:

Blankets

Cons:

No hot water

2026-01-20 • via Nuitee
R
ricardo • family_with_children • sv
10
2026-01-19 • via Nuitee
D
David • family_with_children • us
9
Pros:

Very close to city center and shopping centers nearby. The place has security at the front and free coffee in the lobby.

Cons:

The shampoo and conditioners were empty and attached to the wall. Bathroom had a weird smell

2026-01-15 • via Nuitee
A
Adam • couple • au
10
Pros:

Really good location, cost, spacious and friendly

Cons:

All was great

2026-01-07 • via Nuitee
C
Cesar • couple • sv
9
Calificacion
Pros:

La atencion

Cons:

La salidas de ventilación del baño está sucia

2025-12-30 • via Nuitee
J
Jerry • family_with_children • us
10
Would stay again for sure!
Pros:

It was very close to the sights! The staff were very helpful and nice.

Cons:

No cold water but they clearly state that when booking so it wasn’t a big deal!

2025-11-13 • via Nuitee
K
Kembly • solo_traveller • cr
10
Fue simplemente hermoso. Excelente servicio y atención.
Pros:

Me encantó la ubicación muy cerca del centro histórico. A 13minutos caminando.

2025-10-31 • via Nuitee
S
scheercousse • solo_traveller • mm
8
Great place. Very Nice staff
Pros:

Clean, good ratio price/quality

Cons:

They ask a deposit for 30$! 🤣

2025-10-26 • via Nuitee
J
Jeremy • solo_traveller • ph
6
Pros:

No window small room and I paid good money also I am genius level here in booking .com
Since I’m traveling every week

Cons:

No window small room and I paid good money also I am genius level here in booking .com
Since I’m traveling every week

2025-10-05 • via Nuitee
J
Juanita • partner
10
Pros:

Very clean, comfortable property. Calm, nice courtyard with plants. Staff very friendly. The only downside is that our room had the front window facing the street/sidewalk, so there was quite a bit of traffic and front door noise.

2025-10-03 • via Nuitee
M
Matt • solo_traveller • us
6
All around an easy stay and good price, but fairly spartan accommodations.
Pros:

Price was great, location was good if you are focused on the historic center because it’s walking distance, and it’s easy access to Zona Rosa. It was also very clean and the security was great.

Cons:

There is no hot water (which I knew in advance), the hotel is located right next to a church and so there are disruptions from 6am up to even 6 or 7pm. Of the two reception staff I interacted with, both were fine and efficient, one was very grumpy/disinterested. Sound travels through the hotel, so if you have a noisy neighbor it is disruptive.

2025-09-29 • via Nuitee
F
Freddy
8
Pros:

Is a. great place

2025-09-26 • via Nuitee
C
Cain • family_with_children
6
Pros:

Ok

2025-09-23 • via Nuitee
A
Alistair
10
Pros:

Bit noisey at front of hotel, otherwise ok for $50, nothing fancy here, guard on front door, location is paradox, close to historical centre, but not the kinda place to go for a romantic evening walk.

2025-09-22 • via Nuitee