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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Allergy-free room
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Adult only
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Covered parking
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Luxurious Accommodation:
Hotel Lua, situated in Mexico City, offers 4-star accommodation with modern amenities such as air conditioning, flat-screen TV, and free WiFi. Each room is elegantly furnished with comfortable bedding and a private bathroom, ensuring a relaxing stay for guests.
Convenient Facilities:
Guests can enjoy the convenience of a restaurant, bar, and free private parking at Hotel Lua. The 24-hour front desk and room service cater to all needs, while the property's allergy-free environment guarantees a comfortable and safe stay for all visitors.
Prime Location:
Located just a short distance from popular attractions like the National Cinematheque and Frida Kahlo House Museum, Hotel Lua provides easy access to cultural landmarks. With Chapultepec Forest and the National Museum of Anthropology nearby, guests can explore the city with ease.
Book your stay at Hotel Lua now for a luxurious and convenient experience in Mexico City!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Stanza ampia,pulita,letto grande e comodo. Colazione ottima e abbondante
Fan per il riscaldamento troppo rumoroso
Atencion comida limpieza
Ofrecían desayuno tipo bufet y la experiencia fue muy incomoda... Nos quedamos dos noches. Resulta que la encargada de ahí del restaurante...eran dos señoritas una cocinera y la.era su ayudante...salieron a " invitarnos" a qué no consumiera Loque en su opinión era mucho...le.dijimos que incluía servicio de desayuno tipo.buffete y que además ya estaba pagado..de mala gano nos contesta que fuéramos con 100 pesos a comer afuera del hotel haber si nos alcanzaba..que consideremos que faltaban muchos huéspedes de comer ... No lo podíamos creer..su falta de respeto delante de toda la gente.. también huéspedes... Para finalizar nos comentó que no fuéramos abusivos que no no le importaba con quién la reportamos..que no era la primera vez que ella les decía los.mismo a otros huéspedes que se querían pasar de listos como nosotros... muy desagradable la experiencia. No regresaremos ese hotel, lástima por qué la.ubicacion está muy bien. Solo por eso no lo recomendamos. Gracias.
El servicio del desayuno y el maltrato a los comensales
La ubicación porque me queda cerca del lugar a donde fui a
atender un asunto.
el desayuno puede mejorar y variar mas me he hospedado en 3 o 4 ocaciones y el menu es el mismo
sugiero cambiar el menu
el desayuno
Excelente, limpio confortable
Podrian variar un poco el dasayuno
Muy limpio, excelente ubicación para nuestras necesidades cita médica unidad MOLECULAR..
Martes por la noche no se pudo dormir,mucha música,tal vez en alberca hasta las 6:40 am.que nos salimos seguía el escandalo
La comodidad, la TV, el desayuno, el bar, la ubicación, el servicio y atención.
No
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