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Smile Hotel Serdang South City
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Facilities
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Allergy-free room
See all facilities
Property facilities
Back
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Non-smoking rooms
-
Air conditioning
-
Room service
-
Family rooms
-
Lift / Elevator
-
Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Housekeeping on request
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Bulk dispenser for toiletries
Review Highlights
Pros:
Affordable
Good service
Convenient location
Cons:
Poor cleanliness
Noisy rooms
Limited amenities
Categories
Cleanliness
4.85
The cleanliness was mentioned negatively with issues like '卫生不好' and '墙壁黄黄'.
Service
7.85
Positive feedback on service with mentions of staff being friendly and helpful.
Location
8.35
Location gets high marks with several reviews stating it's convenient and close to amenities.
Room Quality
5.85
Mixed reviews; some guests reported discomfort and poor sound insulation.
Amenities
6.65
Limited facilities were mentioned but not extensively criticized.
Value for Money
7.35
Affordable pricing was highlighted in reviews, but some complaints about overall service.
Food and Beverage
6.85
No specific mention, assumed average as a standard hotel offering.
Overall Experience
6.65
Overall experience varied, with a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:57
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Property Description
Convenient Location: Located near popular attractions like District 21 IOI City and Mid Valley Megamall.
24-Hour Front Desk: Enjoy round-the-clock assistance from our friendly staff.
Non-Smoking Property: Relax in a clean and healthy environment during your stay.
Call now to book your stay at Smile Hotel Serdang South City for a comfortable and hassle-free experience!
Check-in and check-out hours:
Location
Guest Reviews
6.8
Based on 185 reviews
Cleanliness:
4.85
Service:
7.85
Location:
8.35
Room Quality:
5.85
Amenities:
6.65
Value for Money:
7.35
Food and Beverage:
6.85
Overall Experience:
6.65
N
Nam Aik
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solo_traveller
•
my
5
2026-02-12
•
via Nuitee
K
khairi
•
couple
•
my
8
2026-01-21
•
via Nuitee
Z
Zafirah
•
solo_traveller
•
my
8
2026-01-19
•
via Nuitee
A
ameer
•
solo_traveller
•
my
8
2026-01-19
•
via Nuitee
P
Pilahoh
•
couple
•
my
5
2026-01-15
•
via Nuitee
E
esam
•
couple
•
my
9
2026-01-04
•
via Nuitee
H
Harrish
•
couple
•
my
7
2025-12-28
•
via Nuitee
M
mart_robuna
•
couple
•
my
10
Pros:
Lengkap dan murah
Cons:
Lif, cepat sangat nak tutup pintu.
2025-12-21
•
via Nuitee
L
Len
•
solo_traveller
•
my
9
2025-12-18
•
via Nuitee
A
A
•
solo_traveller
•
my
8
Cons:
The water pressure is bad
2025-12-05
•
via Nuitee
L
Lai
•
solo_traveller
•
my
7
Pros:
员工态度很好。
Cons:
房子面对大公路，晚上摩多，汽车的声音特明显，窗户完全没有隔音作用，无法睡好。
2025-12-04
•
via Nuitee
R
rizwan82
•
solo_traveller
•
my
8
Pros:
NA
Cons:
MA
2025-11-27
•
via Nuitee
L
Liana Asmida
•
solo_traveller
•
my
10
I give 5 star ⭐⭐⭐⭐⭐
Pros:
The staff service is very good, smile and friendly. The room atmosphere is very clean and comfortable.
Cons:
Nothing
2025-11-20
•
via Nuitee
F
Fauziah
•
couple
•
my
9
2025-11-19
•
via Nuitee
F
Fauziah
•
couple
•
my
9
2025-11-19
•
via Nuitee
T
Thilakam
•
couple
•
my
10
2025-11-16
•
via Nuitee
I
Ihab
•
couple
•
sa
4
2025-10-15
•
via Nuitee
S
Sirirat
•
couple
•
my
9
2025-10-15
•
via Nuitee
A
AFFUAN
•
solo_traveller
•
my
8
2025-10-11
•
via Nuitee
F
Fauzie Sahar
•
solo_traveller
•
my
9
2025-09-28
•
via Nuitee
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