Smile Hotel Klang Bukit Tinggi

Hotels
7.1 (73 reviews)
Lorong Batu Nilam 3f B3-3-0, Bandar bukit tinggi , Klang , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options nearby
Cons:
Cleanliness could be better
Safety concerns at night

Categories

Cleanliness
6.18
Hotel hygiene is acceptable but could be improved.
Service
8.15
Their staff are friendly and helpful.
Location
5.19
The hotel is surrounded by shop lots and could feel unsafe at night.
Room Quality
7.64
Standard quality for this hotel tier.
Amenities
7.17
Standard quality for this hotel tier.
Value for Money
7.63
Standard quality for this hotel tier.
Food and Beverage
7.68
Surrounded by plenty of choice of food restaurants.
Overall Experience
7.15
Overall experience affected by safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:34

Property Description

Convenient Location
Located within proximity to key attractions like Royal Gallery Selangor and Evolve Concept Mall.

Comfortable Accommodation
All rooms equipped with air conditioning and flat-screen TV for a relaxing stay.

Accessible Amenities
Enjoy the convenience of room service and a 24-hour front desk for any needs during your stay.

To book your stay at Smile Hotel Klang Bukit Tinggi for a memorable experience, visit our website or contact us directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 73 reviews
Cleanliness: 6.18
Service: 8.15
Location: 5.19
Room Quality: 7.64
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 7.15
W
Wong • couple • my
8
2026-01-14 • via Nuitee
W
Wong • couple • my
8
2026-01-14 • via Nuitee
M
muhammad rizal • couple • my
6
2026-01-09 • via Nuitee
M
Manivannan • couple • my
9
Good and safe
Pros:

All good

Cons:

It okay no problem

2025-12-30 • via Nuitee
M
Muhammad • couple • my
8
2025-12-29 • via Nuitee
D
Darmarajan • solo_traveller • my
1
Pros:

The staff was not friendly at all, and the hotel is not suitable for family… there was dirt on the bed and someone’s hair in the pillow case as well…. I didn’t even stay there for too long, just changed our clothes and check out after 15 minutes after checking in … bad experience ever…not recommended..

2025-12-25 • via Nuitee
S
Syamir • couple • my
7
2025-11-06 • via Nuitee
F
Faizal • couple • my
7
2025-10-18 • via Nuitee
M
Manivannan • couple • my
7
Pros:

Good

Cons:

Nothing

2025-10-06 • via Nuitee
Z
Zulkifli • couple • my
7
2025-10-03 • via Nuitee
F
fuji wkk • couple • my
5
2025-09-30 • via Nuitee
P
Perumal • family_with_children • my
5
Pros:

Their staff are friendly and helpful. It is surrounded by plenty of choice of food restaurants. Hotel hygiene, okay la..acceptable.

Cons:

The location of the hotel is surrounded by foreigners. (Shop lots as their staying place).
Smelly, and kinda scary. It's hard to find parking in front of the hotel. And i dont feel safe to park my car way far from the hotel, and the place gets way too quiet at night time. As a woman, i totally feel insecure.

2025-09-07 • via Nuitee
Z
Zafirah • couple • my
8
2025-07-20 • via Nuitee
N
nii • couple • kh
10
2025-07-09 • via Nuitee
P
Pannierselvam15 • couple • my
10
2025-07-02 • via Nuitee
R
Ramar • family with young children • my
6
Pleasant
2025-05-12 • via Nuitee
S
Shamsul • review category business travellers • my
8
Very good
2025-04-27 • via Nuitee
K
Kasivisvanathan • group • sg
4
Disappointing
2025-03-09 • via Nuitee
A
Azdi • review category business travellers • my
8
Very good
Pros:

Everything is complete...

2025-02-27 • via Nuitee
A
Agnes • family with young children • my
8
Very good
Pros:

Nice room comfortable for my family 😊

Cons:

All ok payment at hotel after arrival is better i prefer that

2025-02-23 • via Nuitee