Mercure Muscat

Hotels
•
Mercure
8.8 (2520 reviews)
PO Box 65 Dohat Al Adab Street AL KHUWAIR Dist , Muscat , om

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Friendly and professional staff
Great location
Cons:
Delays in service
High prices for some services
Minor housekeeping issues

Categories

Cleanliness
8.65
Several reviews noted the hotel as clean, though some concerns were raised about housekeeping.
Service
9.05
Most reviews highlight helpful and friendly staff, with some noting delays in service.
Location
9.15
Hotel is praised for its great location near shopping areas and tourist spots.
Room Quality
8.85
Guests enjoyed modern and comfortable room layouts, some minor complaints were mentioned.
Amenities
8.65
Amenities like the pool and spa services were well received, despite some minor issues.
Value for Money
8.65
Positive feedback on pricing in relation to the quality of stay.
Food and Beverage
8.45
Mixed reviews regarding food quality, with breakfast seen as overpriced by some.
Overall Experience
8.95
Overall experiences varied, but many guests expressed that they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 21:55

Property Description

Luxurious Amenities
Experience a stay at Mercure Muscat with its outdoor pool, fitness center, and on-site restaurant, providing guests with the ultimate relaxation and convenience.

Modern Comforts
Each room at Mercure Muscat is equipped with essential amenities such as a flat-screen TV, safety deposit box, and free WiFi, ensuring a comfortable and enjoyable stay for all guests.

Wellness Retreat
Indulge in a rejuvenating experience at Mercure Muscat's sauna and hot tub, perfect for unwinding after a day of exploring Muscat's attractions.

To book your stay at Mercure Muscat and enjoy these premium amenities, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2520 reviews
Cleanliness: 8.65
Service: 9.05
Location: 9.15
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.95
M
marc • extended_group • fr
9
Très bel hôtel , bien placé , personnel aux petits soins
Pros:

Son emplacement central

Cons:

Rien

2026-04-17 • via Nuitee
A
Ali ABBAS • couple • om
9
-
Pros:

-

Cons:

-

2026-04-16 • via Nuitee
O
Osama • family_with_children • ae
8
2026-04-16 • via Nuitee
K
Khalid • couple • sa
7
2026-04-16 • via Nuitee
S
Salim • solo_traveller • om
9
Pros:

كل شي كان جميل

Cons:

لا شي

2026-04-15 • via Nuitee
V
Vincent • couple • lu
8
2026-04-15 • via Nuitee
A
Abdelrahman • solo_traveller • eg
10
2026-04-15 • via Nuitee
S
Said • couple • om
10
2026-04-14 • via Nuitee
T
Teo • couple • ph
7
2026-04-14 • via Nuitee
D
Dheer • couple • in
10
2026-04-14 • via Nuitee
A
Ali • couple • om
10
2026-04-14 • via Nuitee
L
Laith • couple • om
10
2026-04-14 • via Nuitee
H
Hamed • couple • nl
8
2026-04-13 • via Nuitee
A
Anna Maria • couple • pl
10
Perfect location, warm hospitality and a truly memorable birthday experience.
Pros:

I highly recommend this hotel – it is very well located, close to the mosque and a shopping mall, with clean rooms and exceptionally kind service; I celebrated my birthday during my stay and was surprised with a cake, candle and lovely wishes at breakfast, the staff made me feel truly welcomed and cared for, and I also really appreciated the late check-out during the heavy rain – special thanks to the team at reception and in the breakfast restaurant, who were all incredibly friendly and helpful.

2026-04-13 • via Nuitee
T
Tokgonul • extended_group • tr
9
2026-04-13 • via Nuitee
A
afia noor • solo_traveller • om
9
Pros:

يعجبني فيه انفراده في موقع يعتبر قريب لكل الخدمات التي يحتاجها الضيف.. كما أن النظافة واهتمام العاملين وتجاوبهم السريع لتنظيف الغرفة مثلا وحسن الاستقبال وما يحتويه الفندق من مرافق تجعل كل ضيف زائر يشعر بارتياح الإقامة فيه.

Cons:

لا شئ سوى انكم في Booking حبذا لو تساهموا بين حين وآخر بزيادة نسبة الخصم او تقديم باقة ترحيبية للاعضاء الدائمين حتى يشعر العضو ان هناك من يهتم به أيضا ليس من إدارة الفندق فحسب ولكن أيضا من عضويته في Booking.

2026-04-13 • via Nuitee
O
OMAR • couple • om
10
2026-04-12 • via Nuitee
B
Badar • couple • om
10
2026-04-12 • via Nuitee
M
Mohammad Jehanzeb • solo_traveller • gb
1
2026-04-12 • via Nuitee
ايمن • couple • om
10
2026-04-11 • via Nuitee