Spark By Hilton Jackson Ridgeland

Hotels
•
Spark by Hilton
7.6 (542 reviews)
465 Briarwood Dr , Jackson , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk and staff
Clean and comfortable rooms reported by many
Good, simple breakfast
Convenient location near food/gas and local university
Decent value for money for most guests
Functional in-room amenities (TV, mini-fridge, working AC for some rooms)
Fitness area available
Cons:
Inconsistent cleanliness (hair, stains, socks left on bed, musty odor, grimy shower)
Inconsistent hot water / shower not getting hot
Noisy A/C keeping guests awake
Occasional rude staff interactions and isolated service failures (lost luggage, billing issue)
WiFi problems reported
Small gym / limited amenities and pool area temporarily unavailable

Categories

Cleanliness
6.3
Mixed reports: several guests praised cleanliness, but multiple specific issues were reported (hair on floor, stains on sheets/carpets, musty odor, sock left on bed, grimy shower/toilet tint) leading to an overall below-average cleanliness score.
Service
9.3
Mostly strong positives: many mentions of friendly, helpful and professional front desk staff and quick responses to issues; a few isolated rude interactions and an incident with lost luggage noted, but overall service was frequently highlighted as a strength.
Location
8
Generally favorable: several guests noted convenient access to food, gas and nearby Belhaven University and suitability as a stop on the way to New Orleans; one reviewer referenced a less desirable location, but positives predominate.
Room Quality
7
Mixed comfort and functionality: rooms were described as a decent size with working TVs and mini-fridges, but recurring problems included noisy A/C, inconsistent hot water, some stains and compact layouts for certain rooms.
Amenities
6.5
Underwhelming/uneven: breakfast generally simple but good; gym small; WiFi failures reported; pool area closed/underwork in at least one report; some guests had to use microwave outside their room.
Value for Money
7.5
Generally seen as fair value by multiple guests, with comments about getting value for money, though occasional billing issues and the lost-luggage incident negatively impacted perceptions for some.
Food and Beverage
8
Breakfast received consistently positive notes: described as simple, quick and satisfactory by multiple reviewers; a few minor issues (expired refrigerated snacks once) were handled promptly.
Overall Experience
8.2
Overall mixed-positive: many guests reported pleasant stays citing friendly staff, cleanliness and convenient location, while recurring maintenance/cleanliness issues and occasional service lapses lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:32

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Ready to experience Southern hospitality at its finest? Book your stay at the Hampton Inn Jackson North today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 542 reviews
Cleanliness: 6.3
Service: 9.3
Location: 8
Room Quality: 7
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.2
A
Ansley • solo_traveller • us
1
No where I'd want to be again
Pros:

The beds were comfortable

Cons:

There was no hot water and it was incredibly loud so it was difficult to get any rest. The room cards opened doors to rooms that were not ours and the staff did not seem concerned about this at all.

2026-11-07 • via Nuitee
G
Gary • couple • us
8
Decent Jackson MS stay
Pros:

We reported loud music across the hall at around 9 pm or later. Front desk lady actually came up to our wing and got the noisy party to cease. Very pleased as this allowed us to sleep at 10 and get back on the road early the next morning.

Cons:

No hot food for breakfast.

2026-11-04 • via Nuitee
C
Chasity • couple • us
1
2026-11-02 • via Nuitee
J
Jay • couple • us
10
2026-10-29 • via Nuitee
S
Sharon • couple • us
8
Easy in and off Hwy and clean
Pros:

Right off Hwy 55 and great breakfast

Cons:

When checking in there was a group of people in the lobby and they were VERY loud.

2026-10-26 • via Nuitee
K
Kerica • couple • us
9
2026-10-22 • via Nuitee
K
KC • family_with_children • us
7
Pros:

Location was great and staff were very helpful

Cons:

The beds were hard and uncomfortable. Breakfast options were slim

2026-10-19 • via Nuitee
K
Keiunna • extended_group • us
4
Good thing it was only one night.
Pros:

Availability

Cons:

The tub had black spots that appeared to be dirt or mold. The next door neighbors were extremely loud at 4am. The cleanliness of the bathroom made me think if the bed were really clean

2026-10-19 • via Nuitee
B
Brunna Vilas Boas • family_with_children • us
8
2026-10-15 • via Nuitee
J
Jordon • solo_traveller • us
1
We stayed for 20 minutes and moved hotels
Pros:

Nothing

Cons:

Dirty

2026-10-15 • via Nuitee
C
Cuetis • couple • us
10
2026-10-14 • via Nuitee
G
Gary • couple • us
8
2026-10-14 • via Nuitee
G
Gary • couple • us
8
2026-10-14 • via Nuitee
J
Jeanette • family_with_children • us
1
Never again.
Pros:

Nothing.

Cons:

upon arrival, the room was in overall poor condition. Stains on sheets. The room had an odd smell. It was not cleaned properly. damage to multiple things like frames on wall. Outlets. Etc. the door to get into the room itself had to be shoved to close properly and needed to be checked to ensure it would lock which is incredibly concerning having two children. There was no hot water the entire stay. On the second day, the power was out for over 7 hours. We travelled this way due to a mandatory evacuation in my area and we needed to stay somewhere that would accommodate a pet. The entire experience added to my stress. I would never recommend this place to anyone. The worst of all was that there was visible mold on the AC unit.

2026-10-12 • via Nuitee
T
Tawanda • family_with_children • us
10
2026-10-11 • via Nuitee
K
Kyana • couple • us
10
2026-09-18 • via Nuitee
C
Carla • solo_traveller • us
1
2026-09-10 • via Nuitee
T
Terry • couple • us
1
It was dirty,stinky,unprofessional ,and I was robbed of my money!
Pros:

Nothing

Cons:

The bed sheets were dirty and the room stunk of mildew. Something happened in the building that cased all the fire alarms to go off,and all guest were ordered to evacuate at 6:30 am Sunday morning. I was then told I had to gather my belonging and vacate the hotel because the fire department would be turning off the water. The manager repeatedly told all the guest they would receive a full refund. When I called this morning the manager told me I wouldn’t be getting a full refund. I’d still be paying $74 out of my $140 room. I’ve used booking several times, this by far was the worst !

2026-09-08 • via Nuitee
J
Joel • family_with_children • us
7
Good. The front desk lady (when we got there at 2am) gets a 10 star she was great!!
Pros:

Breakfast was good!!

Cons:

The front desk lady that was there at 2am was great!!! Give her a raise!!!But the morning crew that were all in a room next to the bathroom downstairs were loud and cussing like sailors.

2026-09-06 • via Nuitee
T
Tom • couple • us
10
Good
Pros:

Good price good room

Cons:

The shower cold have Ben better

2026-09-03 • via Nuitee