Southern Suites Pensacola Mobile

Lejos del centro, había cucarachas, fumaban narihuana fuera de la habitación y como eres turista no puedes reclamar,como se inglés básico no te ayudaban, no cambiaron nunca las sábanas y menos en estos 10 días. No realizaron aseo en la habitación y menos en el baño.

I liked everything. I wouldn’t give a bad rating!

I called the homestay lodge office four times, but no one answered the phone, so I could not get my room.

I didn’t like that our room only had one chair at the table instead of two

Called 4 hours before arriving to Let them know I would be arriving late. Front desk told me it was fine when I got there they gave my room away

Cleaning is SO POOR. front desk lady is so lazy and unprofessional. No amendites , floor so dirty.

They were painting for a few days had to park on othere side of bulding no luggage carts it was storming at check out so very hard to get stuff out of room and walk a good distance to get it in the car when it was storming . The parking lot was blocked for days . And a big storage unit right in front of room so parking was already hard befor they started to paint

The bedding was dirty ( with stains and hair from someone else) the toilet doesn’t work, everywhere (inside the room and outside around the facility ) was marihuanna smell

Unfortunately, the negatives outweighed the positives. I didn’t like the location it felt inconvenient and there were constant gnats that flew in through the front door. I also had a major billing issue after modifying my reservation through Booking.com before check-in, but the hotel still charged me for the original, longer stay. I contacted the front desk the day after I arrived, and while the staff were polite, they didn’t follow up or help resolve the issue despite multiple requests. Between the overcharge and the location, I wouldn’t stay here again and didn’t feel it was a good value for what I paid.