Hotel O Mandala Near Universitas Negeri Medan ( UNIMED )

Hotels
•
OYO Rooms
8 (5 reviews)
31, Jalan Mandala By Pass, Medan Tembung, Kota Medan, Sumatera Utara, Sumatera, Indonesia, Medan , Medan , id

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Massage services
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Central location
Comfortable bed
Cons:
Lack of professionalism
Misrepresentation of rooms

Categories

Cleanliness
6.85
Multiple cleanliness issues mentioned, including holes in sheets and leaks.
Service
10
Staff did not offer compensation for the issues faced.
Location
10
The location in the city center was appreciated.
Room Quality
5.82
False representation of room quality and several unnoticed issues.
Amenities
6.86
Amenities as advertised were not present.
Value for Money
6.81
Perceived value is low due to false information in booking.
Food and Beverage
9.84
Not mentioned in the review, assumed standard.
Overall Experience
7.8
Guest had a significantly negative experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:30

Property Description

Prime Location
Situated near Medan Train Station and Maimun Palace, our hotel is conveniently located for exploring the city.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and room service for a comfortable stay.

Delicious Breakfast Options
Start your day right with our Asian or halal breakfast offerings, ensuring a satisfying morning meal.

Book now for a memorable stay at Super OYO 94287 Mandala Suite with exceptional service and modern comforts.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 5 reviews
Cleanliness: 6.85
Service: 10
Location: 10
Room Quality: 5.82
Amenities: 6.86
Value for Money: 6.81
Food and Beverage: 9.84
Overall Experience: 7.8
D
Dechaux • solo_traveller • fr
1
Ne conseil pas
Pros:

L’emplacement en centre ville
Le lit

Cons:

Pas de professionnalisme
Fausse photo des chambres
Très bruyant (intérieur/extérieur) personne qui parlait toute la nuit dans les couloirs
Personne qui fumait dans les couloirs durant la nuit
Équipement indiqué dans l’annonce/photo non présent
Trou dans les draps
Fuite avec tout les tuyaux de la salle d’eau
Porte qui se fermait mal et se fermait qu’avec la clef
Et j’ai payé la chambre PREMIUM
Personnel ne veut pas faire de compensation pour TOUTE les fausses information de l’annonce, booking rembourse qu’une petite partie
Séjour écourté de 2 jours à la place de 12 jours alors que j’en ai fais des hôtels de tout type en Indonésie/Asie.
Même la photo de la façade et du bâtiment ne sont pas vrai!
Pire expérience, vous aurez vraiment beaucoup mieux pour le même prix ailleurs ou si vous rajoutez un peu (j’ai fais plusieurs autre hôtel de la même gamme de prix à Medan)

2025-11-29 • via Nuitee
Y
Yuta • solo_traveller • jp
8
2025-09-21 • via Nuitee
M
Mia • couple • id
10
2025-06-09 • via Nuitee
A
Arabiah • solo_traveller • id
10
2025-05-29 • via Nuitee
S
Sadli Ahmad • family_with_children • id
4
2024-10-25 • via Nuitee