Palette Luxury Mirage Hotel

Hotels
Independent
8 (7 reviews)
7011 Al Tawba street -, Al sharfiya district 21511, Jeddah, Makkah Region, 23216 , Jeddah , SA

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Fireplace in lobby
Television in common areas
Multilingual staff
See all facilities

Review Highlights

Cons:
Property was closed by the Saudi government
Room was not cleaned during the stay

Categories

Cleanliness
5.89
The property was closed by the Saudi government, implying cleanliness is not maintained.
Service
8.36
Standard service quality for a hotel of this rating.
Location
8.4
Standard quality for this hotel tier, not explicitly mentioned in reviews.
Room Quality
8.35
Standard quality for this hotel tier, not explicitly mentioned in reviews.
Amenities
8.38
Standard quality for this hotel tier, not explicitly mentioned in reviews.
Value for Money
8.34
Standard quality for this hotel tier, not explicitly mentioned in reviews.
Food and Beverage
8.39
Standard quality for this hotel tier, not explicitly mentioned in reviews.
Overall Experience
7.86
Mixed reviews with points on cleanliness affecting overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:33

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and a cozy fireplace in the lobby.

Featured Amenities
Indulge in our 24-hour front desk service, multilingual staff, and convenient luggage storage.

Comfortable Accommodations
Relax in our air-conditioned rooms with minibars, flat-screen TVs, and complimentary Wi-Fi. Unwind in the private bathroom with free toiletries and a bidet.

Stay at فندق باليت ميراج الفاخر Palette Luxury Mirage Hotel for a luxurious experience in Jeddah. Book now to enjoy a convenient and comfortable stay.

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 7 reviews
Cleanliness: 5.89
Service: 8.36
Location: 8.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 7.86
H
Haress
2
Pros:

This property was closed by the Saudi government.

2025-07-29 via Nuitee
W
wissam
2
Pros:

Stayed 3 days and they didn't clean the room

2025-07-11 via Nuitee
H
hadi family
10
Pros:

Very good location and very good stuff on the hotel. They are friendly people.❤️❤️❤️👍👍

2025-04-26 via Nuitee
T
Tristan friends
6
Pros:

The hotel itself was adequate, although I had trouble booking in. I was told multiple times that my booking didn’t exist and that I would need to find an another hotel. Upon showing them my booking on Expedia they still doubted it for approx. 15 mins before eventually finding my booking.

2025-04-21 via Nuitee
F
Fatima
10
Pros:

Excellent experience staying at this hotel Alhamdullilah. Nice staff, decent location, comfortable bed, duvet and pillow. Thank you very much!

2025-03-26 via Nuitee
V
Verified traveler
10
Thank you, Hana!
Pros:

We had a very pleasant experience at the Palette Luxury Mirage Hotel in Jeddah.

We booked two rooms through Hotels.com. However, upon arrival at the hotel, we were surprised to find that only one room had been confirmed in their system, even though we had been charged for two rooms.

Hana, a staff member at the hotel, was incredibly helpful and knowledgeable. She stayed with us and worked tirelessly with customer service until the issue was resolved. Thanks to her efforts, we were successfully accommodated.

Thank you, Hana, for your outstanding support and professionalism!

2025-01-16 via Nuitee
M
MD JASHIM
10
My opinion
Pros:

I was in that hotel for 2 days. Hotel services , location was very good , Also I like to mention I was attended by Anwar alsuqir , at reception, he helped me all the way for 2 days stay.

2025-01-13 via Nuitee