Hampton Inn & Suites By Hilton Louisville East Oxmoor

Location is close to both malls in the area. Staff was very nice

Clean room clean hotel. Nice buffet breakfast.

Hotel is very clean. My room was clean. The staff was friendly. The breakfast was great.

Indoor pool

Staff and service only rated "average" because room service is only offered every other day. Also, delay when I wanted to pay cash at checkout. First time at a hotel that was hesitant to accept cash.

Great friendly staff!

Clean spacious room. A/C worked beautifully. Staff was very friendly. Fresh towels everyday of our stay, which was so nice since we were in town for a festival.

The only two downfalls was the bed was very hard, the pool closed at 10pm and no hot tub or bathtub. The hotel itself was clean and service was great but I will stay somewhere else in the future due to the pool hours/no bathtub or hotub and the hard bed.

This is one of the cleanest hotels I’ve ever stayed in and the staff was super friendly.

Friendly staff. Clean room and new accommodations. Solid free breakfast

The room was exceptionally clean and the staff was wonderful. We loved the pool and the fitness room. The breakfast bar was fantastic. Our floor had a lot of noise late into the night, unfortunately, due to many kids in town for a soccer event so that was less than ideal but not a reflection on the hotel by any means.

Very clean.

The hotel didn't have handicap parking available, so we were forced to park at the very back of the lot. (They were resurfacing the section of the parking lot with the handicap spots.)

I asked the front desk person if they had a recommended alternative, and she suggested that we could park in her hamdicap spot at the hotel ACROSS THE ROAD. I explained that that would not actually meet our needs (...) and asked if we could park in the electric charging spots (which were the closest), and she laughed and said, "No! Those are reserved for our guests with electric cars!" Okay, got it --people with electric cars are more valuable to Hampton Inn than handicapped people.

Look, i get that sometimes parking lots have to be resurfaced, but have a contingency plan in place or notify your guests ahead of time at the very least. The ADA actually has guidance for this exact thing.

I know this situation will likely not affect most people who read this review -- but i think it speaks to the overall quality and decency/ethics of the hotel, so i thought it was worth letting people know. I think it also speaks to their lack of business savvy because this was actually a huge liability for them...

More general input: don't stay here unless you're a heavy sleeper or you enjoy hearing the Waterson traffic non-stop all night. The windows/walls do nothing to drown out the sound. Or at least be sure to request an even numbered room.

On a positive note: it was clean and breakfast was good.

Quite, check in was quick and smooth.

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Bed is terribly hard and you can’t set the a/c fan to ON to block out the hotel noise.

Super friendly front desk staff!! Nice, clean room. Thank you for your hospitality!

Hotel was right off the highway next to several great dining options. New facilities and very clean

Shopping area

Great stay