Gateway Goa, Palolem

Hotels
9 (200 reviews)
31-1/A, Tarir ,Nagarcem, Canacona, Goa , Palolem , in

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good amenities
Beautiful location
Cons:
Room quality issues
Expensive bar and restaurant
Inconsistent food quality

Categories

Cleanliness
9.25
The hotel was noted for its great hygiene and cleanliness, with guests mentioning spick and span conditions.
Service
9.75
Staff was consistently described as friendly, helpful, and attentive, enhancing the overall stay experience.
Location
9.25
The hotel's location was appreciated for its beauty and quietness, despite being a short ride from the central area.
Room Quality
8.25
Some guests noted issues with room size and amenities, indicating potential areas for improvement.
Amenities
9.25
Facilities were highlighted positively, including a variety of food options and a nice swimming pool.
Value for Money
8.75
Overall value is considered good, but some guests mentioned higher prices in certain areas.
Food and Beverage
8.25
Food quality varied; some guests enjoyed it while others had less favorable experiences.
Overall Experience
9.25
Most guests had a delightful stay and highly recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:45

Property Description

Luxurious Accommodation:
Experience comfort and sophistication in our air-conditioned rooms equipped with modern amenities.

Exceptional Dining:
Indulge in a delightful dining experience at our on-site restaurant offering a variety of delicious dishes.

Convenient Location:
Located near popular beaches and transportation hubs, our hotel is the perfect choice for your stay in Palolem.

Book now to enjoy a luxurious stay with impeccable service at Cloud9 Sarovar Premiere!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 200 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
D
Dominique • couple • fr
8
Très bien
Pros:

La propreté

Cons:

Le bruit côté rue

2026-03-21 • via Nuitee
D
Deepak • family_with_children • in
9
A great stay
Pros:

It is a great property by Taj. New and well maintained

2026-03-21 • via Nuitee
E
ealipkin • extended_group • mu
9
Good and modern hotel for reasonable price
Pros:

Good and new hotel, very clean and modern along with national specialties.
Stuff are very friendly and hospitable. Breakfast are exceptional. Location is good but and they also have shuttles to beach.

Cons:

Faced with strange problems for my room I have booked for 3 people.
Initially room was ready only for 2 people and stuff ignored all my requests to prepare room for 3.
Also after cleaning they are always leave accessories only for 2 people even there was 3 in room

2026-03-21 • via Nuitee
I
Izhak • extended_group • il
10
Pros:

Excellent Hotel:)
Great staff!!

2026-03-20 • via Nuitee
N
nomerlux • family_with_children • ru
9
Pros:

Хорошее обслуживание. Очень внимательные, улыбаются. Хорошее питание. Отель новый, места достаточно. Хороший бассейн и вид из номера (берите номера с видом на море).

Cons:

Было пару моментов когда приносили меньше полотенец чем должны были. Как то заказали ужин в номер и нам принесли не все блюда, что мы заказали в ресторане.
В общем изредка нужно что то корректировать в их работе.

2026-03-19 • via Nuitee
O
ora • family_with_children • il
10
Pros:

בית מלון מעולה,שירות מדהים..

2026-03-19 • via Nuitee
O
ora • family_with_children • il
10
Pros:

בית מלון מדהים, צוות מעולה!
נקי מאוד, מאוד נהננו בשהות פה

2026-03-19 • via Nuitee
O
ora • family_with_children • il
10
2026-03-16 • via Nuitee
S
Sunny • solo_traveller • in
9
Loved it as clean and modern but just off the highway
Pros:

Very clean and modern.

Cons:

An outdoor bar and snack area would be great.

2026-03-16 • via Nuitee
מירב • solo_traveller • il
10
2026-03-16 • via Nuitee
B
Bijender • family_with_children • in
10
Excellent stay.. meeting standards of Taj group… grateful
2026-03-15 • via Nuitee
D
Dalia • couple • il
9
נהננו מאוד
Pros:

אדיבות הצוות

2026-03-14 • via Nuitee
K
keren • solo_traveller • il
10
Pros:

המלון, החדר, השירות, השקט, הכל!
מומלץ לקחת כמה ימים להתפנק שווה כל שקל

Cons:

מעט מרוחק, אבל יש שאטלים 5 דק לכל כיוון

2026-03-12 • via Nuitee
L
Lora Freeman • couple • gb
10
Pros:

I'm currently enjoying an incredible stay at the Gateway Goa Palolem and couldn't be happier with my choice. The room is immaculate and well equipped with everything we'd need, toiletries, a dental kit, and a coffee station, bottled wather, delicious breakfast is included. The balcony view is simply stunning.
The service is what really stands out, and a huge thankyou to KOUSIK at the front desk, who was incredibly courteous and ensured a smooth check in. Special appreciation also goes to lovely MARIUM from the restaurant team, who was so welcoming and provided friendly service, also to SWAYAM S from the room service team, who makes our room spotless.
The entire team made us feel like at home. Thank you to all of you.
We will definitely be back! 🙏

Cons:

Non

2026-03-11 • via Nuitee
N
Nigel • couple • gb
10
Would stay again, originally booked 3 nights and stayed for 7.
Pros:

Location, if you want somewhere quiet, but easy access via provided mini bus or tut tut to local busier beach areas. Hotel is quite small which was excellent for us.

Cons:

Not many loungers around the pool area, and the lawn area has no shade.

2026-03-10 • via Nuitee
V
Valentina • extended_group • kz
10
Pros:

Отличный отель.
Чистая территория, отличный персонал. Вкусные завтраки.
Отель на уровне Египта и Турции. С удовольствием приедем ещё.

2026-03-10 • via Nuitee
L
Lydia • couple • ru
10
Pros:

Everything!

Cons:

Too short :(

2026-03-10 • via Nuitee
D
DMITRII • couple • ru
10
Хороший отдых в отеле Gateway!
Pros:

Современный большой отель. Высокий уровень сервиса. Замечательный персонал, особенно хочется отметить персонал ресторана и работников на ресепшен. Бесплатный трансфер на три близлежащих пляжа. Хороший бассейн. Рекомендую для отдыха на пляжах Юга Гоа.

Cons:

Выдают один ключ на номер. Лифт активируется только ключом, неудобно пользоваться, если один человек остается в номере, а второй захотел посетить бассейн или ресторан. Правда всегда можно обратиться к персоналу на ресепшн и они обязательно помогут. Еще, часто бесплатный трансфер с пляжа в отель приходит не по графику с опозданием на полчаса - час.

2026-03-09 • via Nuitee
S
Sudhir Nagappa • couple • au
10
The location was most appropriate for the purpose of our visit to temples in Ponda, Partagaii and North Karnataka.
Pros:

The location, facilities, amenities and staff were exceptional. The offerings for the price was excellent. The access to the beach was very good with services from the property. The staff were very courteous and always keen to help. The dining facilities and choices were very good for the stay and reasonably priced.

Cons:

N/a.

2026-03-09 • via Nuitee
H
HemalShah • couple • in
10
2026-03-08 • via Nuitee