Mercure Riyadh Al Anoud

Hotels
•
Mercure
8.8 (376 reviews)
RCRA3298 Building No 3298 Street Al Balsam Al Murabba District , Riyadh , sa

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Location may not be ideal
Service issues reported

Categories

Cleanliness
8.86
Generally clean and well maintained, but some reviews mention issues with housekeeping.
Service
9.03
Staff generally helpful and polite, though some specific complaints highlight issues with staff responses.
Location
8.57
Good location, close to metro and shopping, but some mentioned it’s not ideal due to distance from markets.
Room Quality
9.32
Rooms are spacious and comfortable, with amenities well maintained.
Amenities
8.85
Standard amenities available, but minor issues like lack of bell service reported.
Value for Money
8.31
Some guests felt the price was high for the experience offered, particularly in light of service shortcomings.
Food and Beverage
8.36
Breakfast not included in some bookings, concerns about food value expressed.
Overall Experience
9.13
Overall a positive experience with plans to return, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:40

Property Description

City Views and Modern Amenities
Enjoy stunning city views from the comfort of your room equipped with modern amenities.

Indoor Pool and Fitness Centre
Relax and unwind in our indoor pool, sauna, and fitness centre during your stay.

Multilingual Staff and 24/7 Assistance
Our friendly staff, fluent in Arabic, Bengali, English, and Hindi, are available around the clock to assist you.

Book your stay now at Mercure Riyadh Al Anoud for a memorable experience in Riyadh.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 376 reviews
Cleanliness: 8.86
Service: 9.03
Location: 8.57
Room Quality: 9.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 9.13
O
oman • family_with_children • om
8
2026-02-14 • via Nuitee
I
Issa • solo_traveller • ae
10
2026-02-14 • via Nuitee
M
Maria Cristina • family_with_children • gb
9
2026-02-12 • via Nuitee
R
RAFIL • solo_traveller • ru
10
Pros:

The hotel was wonderful - clean, cozy, and very comfortable. The rooms were spacious and spotless. The service was excellent: the staff were friendly, attentive, and always ready to help. We really enjoyed our stay, and everything was great! :-)

2026-02-10 • via Nuitee
O
Onur • solo_traveller • tr
6
2026-02-09 • via Nuitee
M
Marten • solo_traveller • nl
10
2026-02-09 • via Nuitee
A
abdullah • solo_traveller • sa
9
The best comapre to the price
Pros:

The hotel is very high level compare to the room cost to other around hotels the same location

Cons:

when the house keeping deeling the next room the sound was was lettel higher than normal , the workers must be more carfule during doing the room cleaing ,

2026-02-08 • via Nuitee
N
Naima • solo_traveller • ae
10
2026-02-08 • via Nuitee
M
Mohammad • solo_traveller • sa
9
2026-02-08 • via Nuitee
N
Najla • extended_group • sa
10
Pros:

كانت اقامة مريحة وموقع استثنائي وتعامل الموظف عبدالله جدًا متعاون ولبق مما زاد أريحية الإقامة نشكر له خدمته

2026-01-30 • via Nuitee
M
Marta • solo_traveller • pl
10
2026-01-30 • via Nuitee
ŞENAY • extended_group • tr
8
2026-01-30 • via Nuitee
A
Ahmed • family_with_children • sa
9
Pros:

The location and the service

Cons:

The pillow weren't comfortable

2026-01-29 • via Nuitee
A
Ahmed • family_with_children • sa
9
2026-01-29 • via Nuitee
K
Kanokwan • extended_group • at
9
Great service, friendly and helpful staff, a great variety of breakfast, and a clean room.
Pros:

Great service, friendly and helpful staff, a great variety of breakfast, and a clean room.

Cons:

Some guests (not the hotel's fault) smoked in the non-smoking room, and the smell went through the hallway and the ventilation system and came into my room. I informed the front desk, and the staff came to check in the hallway with the spray, but this did not resolve the problem. The hotel should impose fines on the guests who violate the rules.

2026-01-26 • via Nuitee
H
Hira • solo_traveller • tr
10
Kesinlikle tavsiye ederim
Pros:

Metroya olan yakınlığı gerçekten çok büyük bir konfordu

2026-01-26 • via Nuitee
C
Caroline • couple • gb
7
2026-01-25 • via Nuitee
A
Ahmed • solo_traveller • eg
7
2026-01-24 • via Nuitee
A
Alexandre • solo_traveller • fr
8
2026-01-23 • via Nuitee
M
Michela • family_with_children • it
8
2026-01-22 • via Nuitee