Numa Florence Palazzo Haggis

Hotels
•
numa
9.4 (230 reviews)
42 Via della Pergola , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good value for money
Cons:
Inconsistent service
Noise from other guests
Insufficient amenities

Categories

Cleanliness
8.64
Overall cleanliness is satisfactory, but some reviews mention noise and disorganized services affecting the experience.
Service
9.99
Generally positive mentions about service efficiency, though some negative experiences were reported regarding assistance with billing.
Location
10
Many reviews highlight the excellent location which is close to main attractions.
Room Quality
9.6
Rooms are generally described as spacious and well-maintained; however, some issues with amenities were mentioned.
Amenities
9.13
Amenities received average feedback, with some disappointment over kitchen equipment.
Value for Money
9.59
Overall viewed as a good value considering location and room features.
Food and Beverage
8.64
Mixed feedback regarding the breakfast options and service, with room service criticized.
Overall Experience
9.63
Guests generally had a positive experience, though noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Historic Building with Modern Comforts
Haggi’s Residence in Florence offers air-conditioned rooms with free WiFi and private parking in a historic building. Enjoy city views from the terrace or balcony in select rooms.

Delicious Breakfast and Convenient Amenities
Start your day with a buffet breakfast including fruits and cheese. Benefit from a minimarket on-site for your convenience.

Explore Florence with Ease
With a prime location near major attractions like Piazza del Duomo and Cathedral of Santa Maria del Fiore, Haggi’s Residence is the perfect base for your Florence adventures.

Experience the charm of Florence at Haggi’s Residence. Book now for a memorable stay!

Important information:

The units are accessible by stairs only. There is no elevator in the building.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 230 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 9.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.63
A
Amro • couple • gb
10
1000/10 Can't go wrong with this place
Pros:

Everything about this property was fantastic- would definitely recommend and will most definitely book again if ever in Florence.

The location, amenities and the size of the room along with how clean it is- definitely worth every penny (and then some).

We didn't book the breakfast option, so can't comment on it, but maybe next time?

Cons:

To be honest, we tried finding problems, to convince ourselves that it wasn't "perfect" but we couldn't find any issues with the place.
Maybe in the colder months the large room sizes are harder to keep warm? But I'm just guessing here...

2026-02-14 • via Nuitee
F
Federico • couple • it
8
2026-02-08 • via Nuitee
P
Peter • couple • us
10
Pros:

Nice and big, clean

2026-01-30 • via Nuitee
A
Ana • solo_traveller • ar
10
2026-01-27 • via Nuitee
M
Mark • couple • eg
10
2026-01-16 • via Nuitee
C
Carolina • couple • ar
8
Conforme, correcta y simple
Pros:

Me gustó la ubicación. La forma de responder y la predisposición

Cons:

Q no hubiera limpieza regular aunque sea cada 2 días. Con eso el cambio de las toallas. Y que no hubiera ascensor. Sobre todo para las valijas

2026-01-15 • via Nuitee
R
Ridge Allen • solo_traveller • it
10
Perfect!
Pros:

Bonus like the tap water and the snacks in the fridge are always a thumb up, so yeah, all perfect. Check in and check out we're also easy and all info were defined well from the start. Everything's perfect!

2026-01-14 • via Nuitee
E
Esra • extended_group • nl
10
2026-01-13 • via Nuitee
T
tamara • couple • us
9
2026-01-13 • via Nuitee
F
Felipe • couple • us
10
This was an amazing place offered great location.Was clean comfortable, check-in was smooth and easy
Pros:

It wasn't a great location. It matched all the photos that were provided.

2026-01-07 • via Nuitee
J
jennifer • couple • it
7
Pros:

Attenzione ai dettagli, kit di benvenuto con snack e acqua

Cons:

Assenza dell’host, assenza di una finestra.

2026-01-06 • via Nuitee
K
Katya • solo_traveller • it
10
2026-01-06 • via Nuitee
S
simona • couple • it
7
Bene ma non benissimo
Pros:

La struttura e la stanza molto belle ed accoglienti.
Ottima posizione centrale in Firenze.
Ok il WiFi, molto gradito il buffet di benvenuto.
Ottima comunicazione con l'host ma intervento non sempre efficace.

Cons:

Stanza al secondo piano senza ascensore, praticamente quattro rampe di scale da fare con le valige pesanti.
Armadietti per il deposito bagagli insufficienti.

2026-01-06 • via Nuitee
M
Monica • solo_traveller • it
10
Struttura nel cuore di Firenze, pulita e confortevole
Pros:

Accogliente e pulita

Cons:

Tutto ok

2025-12-31 • via Nuitee
I
Ines • couple • es
9
Alojamiento cómodo y funcional muy cerca de todo
Pros:

Muy buena ubicación, a 10m caminando del centro histórico. Habitación muy amplia y cómoda, muy tranquila. Me encantó el detalle que nos dejaron en la nevera. Cama muy cómoda, baño enorme. Muy recomendable. Repetiría.

Cons:

Nada en especial. Si tengo que decir algo, que no ves a nadie, todo es a través de mails y WhatsApp pero esto es algo que va avanzando muy deprisa...no se puede ir en contra de la evolución.... no vimos a nadie en los 3 días, ni personal ni otros clientes

2025-12-30 • via Nuitee
T
Teresa • couple • pt
5
Cons:

problems with heating and difficulty to get solutions

2025-12-28 • via Nuitee
Z
Ziyani • solo_traveller • it
10
2025-12-26 • via Nuitee
J
Jolanta • family_with_children • pl
10
Wspaniały pobyt wszystkim polecam to miejsce.
Pros:

Idealne miejsce, bardzo czysto, super wygodne łóżko , ogrzewanie, możliwość wcześniejszego zameldowania. Miłym gestem od strony gospodarza była niespodzianka w lodówce prosecco oraz przekąski. Bardzo dziękujemy za gościnność.

Cons:

Przydałoby się jeszcze kilka szafek na przechowanie bagażu po wymeldowaniu, bo są tylko dwie oraz kuchenka/ naczynia kuchenne do przygotowania posiłku.

2025-12-26 • via Nuitee
C
Codella • couple • it
8
2025-12-22 • via Nuitee
E
Estela • couple • es
8
Muy bonito
Pros:

La ubicación

Cons:

No funcionaba la calefacción

2025-12-22 • via Nuitee