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Facilities
Property facilities
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Stylish and Social Hub
Experience a vibrant and contemporary design, communal areas, and co-working spaces with ultra-fast Wi-Fi for maximum productivity.
Exciting Events and Playful Atmosphere
Enjoy rooftop parties, live music performances, and a playful atmosphere that keep the energy levels high throughout your stay.
Iconic Dining and Wellness Amenities
Indulge in unparalleled dining options, state-of-the-art wellness amenities like the Power Gym and spa, and soak in the statement style that defines our hotel.
Book now and become a part of the RED Tribe for a stay where every moment is an opportunity to connect, create, and celebrate.
Please note that the name of the credit card holder must be the same as the guest's name and the credit card must be presented to the property upon check-in. If the guest fails to present the credit card, the hotel shall reserve the right to require a new payment.
Please be informed that THB 1 may be charged any time after the booking is made in order to validate the credit card.In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Location is good and facility is full of good restaurants. Staff is helpful and considerate. They work to make sure guests have good experience. Room size is exceptional.
The personalised service was impeccable. Eve went out of her way and we communicated even at 11.45 pm way past her working hours. I have never come
across such dedication to duty and guests' comfort. Eve is outstanding!!
The noise coming from the bands was too much for me and affected my sleep. But Eve moved us to another room from 462 to 431 and that really helped . Due to her attention and care, we decided to extend our stay for another 2 nights instead of trying another hotel.
服務非常好，Jone跟Breaw都非常樂於協助並關心我們住宿期間的任何需求！
面向夜市的房型會比較吵，但反應後立即的更換了房型
I recently stayed at the Radisson RED in Patong for 13 nights, and I can honestly say this was one of the most exceptional hotel experiences I’ve had. Having travelled extensively around the world, this is the first time I’ve experienced such a strong and genuine focus on customer service.
From the start, the hotel management went above and beyond to ensure our stay was comfortable. I received regular WhatsApp messages checking in to see if everything was in order, which added a very personal touch. On two occasions, we were also surprised with handwritten notes accompanied by a fruit platter—small gestures that made a big impact.
The room itself was extremely comfortable and well-designed, making a long stay feel effortless. I’ve seen some comments about the size of the pool, but I honestly don’t understand the concern—there are two pools available, and each time we used them, they were peaceful and never overcrowded.
Breakfast was consistently excellent, with a great variety and quality of food, and the staff throughout the hotel were friendly, attentive, and always willing to help. The ginger shots in the morning was our highlight.
Overall, our stay at the Radisson RED was truly outstanding. The level of care and attention to detail sets this hotel apart. Keep up the fantastic work!
If I had to point out one small area for improvement, it would be the water refill stations around the hotel. It’s a fantastic, eco-friendly idea and a great alternative to buying bottled water, but during our stay they often displayed “low water levels” and didn’t seem to be working.
Really good location, near lots of restaurants, shops and bars, however hotel was still quiet. Breakfast was good with lots of options.
Large hotel with 1 bank of elevators which are quite far from some of the rooms, so those poor mobility may struggle.
super hotel
Firstly the hotel was amazing and everything I hoped for. Could not find a fault. The room was professionally cleaned everyday. I was left gifts by the staff. Secondly the staff were super helpful and there was nothing they couldn’t do for you. Will definitely book again if travelling to Thailand 🙏
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Fantastic stay at Radisson RED Phuket Patong Beach. The hotel is modern, fun, and perfectly located, with great rooms and an amazing atmosphere.
A special shout-out to Eve, who was assigned to look after us; she was absolutely brilliant. Friendly, attentive, and went above and beyond to make sure we had everything we needed.
Couldn’t fault this place at all. Highly recommend and would definitely stay here again.
Couldn’t fault it but if I had to be picky - the lifts were a bit dodgy
Персонал, богатые завтраки, чисто
В комнате был запах сырости и выяснилось, что это проблема кондиционера. Ощущение двоякое потому, что мы жили в этой гостинице за десять дней до этого и номер был прекрасный. Видимо нужно чистить переодически кондиционер от плесени.
They won't let you check in almost till 6pm !!! Plus, they will not help you for anything for your check in. Worst experience ever.
Close to beach, 2 minute walk.
Very nice pool on top of roof. Quiet.
Best gym facilities ever. 3 kicking bags!
Modern design
Good internet
Helpful staff, especially Rick at the reception was great. In my case made a late checkout possible, which was very comfortable before my flight.
Close to nightlife, shops and bars.
One side of the hotel is above hard rock cafe. Could enjoy music until 7 in the morning... be careful what room you book. Next time I would go for poolview ...
All staff, from management to reception to housekeeping were very hospitable and professional.
I enjoyed everything for my one week stay. The location is ideal. It was also surprising quiet.
Konum,iletişim,yardım
Çarşaf ve nevresimi değiştirmiyorlar.7 gece kaldık ve değiştirmediklerini son 2 gün içerisinde vücudumuz kaşınmaya başlayınca anladık.
I stayed at Radisson RED Phuket Patong Beach from 28–30 January 2025, and unfortunately it turned into a very frustrating experience.
On the night before checkout, the air conditioning in our room stopped working completely and remained non-functional throughout the entire night. This was particularly difficult because I was traveling with my 6-month-old baby, and the heat made it impossible for both of us to sleep.
I called the reception multiple times during the night, and each time I was told the issue would be resolved in “another hour.” After several hours with no improvement, I went to the reception around 3–4 AM, where I was told that air conditioning was not working anywhere in the hotel and nothing could be done.
However, the next morning I was informed that some guests had been moved to rooms where the air conditioning was functioning, which was extremely disappointing given that I had repeatedly requested assistance during the night.
The attitude of the staff during the night was also dismissive and unhelpful, which made the situation even more frustrating considering the circumstances with an infant.
What has been even more disappointing is the handling of the complaint afterwards. I reported the issue to Radisson Hotel Group and was told an investigation would be conducted. However, despite multiple follow-ups over several weeks, I have still not received a final response or resolution.
I understand that technical issues can happen in any hotel, but what matters most is how the situation is handled. Unfortunately, both the overnight support and the follow-up process fell far below what I expected from a Radisson property.
I had hoped to resolve this matter directly with the hotel and the Radisson Hotel Group customer care team, but after several weeks and multiple follow-ups, the issue still remains unresolved. I hope the hotel management reviews this situation and works toward a fair resolution.
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