Rosemead Motel

I stayed at Rosemead Motel based on online reviews. I was traveling from the Bay Area and didn’t arrive until around 8:40 PM. Despite receiving two phone calls about my estimated arrival time, which I explained, the front desk still gave me a hard time for arriving "after hours." After a 7.5-hour drive, that was definitely not a great first impression.

The room appeared clean at first glance, but it smelled heavily of cigarette smoke. The smoke detector didn’t even have a battery, and its cover was open, which made it obvious. Housekeeping never emptied the trash during my stay, so I’m assuming they didn’t come by daily like they said they would.

On the second night, I was asked, along with the other party I was traveling with (who had their own room), to move our trucks because they were short on parking. They wanted us to park farther away and stack our vehicles one behind the other. I didn’t comply, as I had parked directly in front of my room for convenience and safety.

The AC only worked on the first night, and the pillows felt like they were meant for toddlers—small and uncomfortable. All the issues I’ve mentioned are basic expectations for any motel stay, so I left feeling short-changed.

Fair clean ,small parking for trucks more big 150,air conditioner good work well.

The staff man was decent. A nice guy. The only problem was noise of an Asian mother chasing her child around the parking lot. It was quite loud when I was trying to mediate so I left for a while. I love the silence and l do seek peace from kids making noise. I was disappointed with that.

Very clean and comfortable rooms

Parking was easy, staff was great and rooms were clean.

Super friendly staff, very clean room

The customer service was great. The room was clean and tidy. Overall, a great room for the budget friendly price.

Tv don’t work, but decent room for the price. Bed was extremely hard, blinds didn’t close all the way, but was only for one night. Staff was friendly, but I was asked multiple times if there was more than two of us…. It was literally just two of us.

Parking and staff

Im not staying at the hotel im waiting on a refund and you guys dont care you just told me to hold on hold on for what .i havent got an email andnafter years of booking with yall i thinknim done

Excellent clean rooms

It's wasn't that clean and is a small room and the bed was the worst, it was super hard like for real hard, couldn't sleep well and I pick this room because of reviews for my wedding night T.T horrible

Look renovated, lot of power and USB outlets.
Nothing fancy, but clean, quiet, ok.

Property is newly renovated, clean and nice. Bed can be a bit more comfortable and they need to provide at least 2 more pillows for the bed. My friend and I stayed there she didn’t have any complaints on the bed. Also provide a blanket for the colder season and a full size mirror. Otherwise stay was good

Everything is excellent. Sam at the desk very helpful. All the staff are friendly

The only issue is the water pressure. Everything else was wonderful.

We had a very pleasant stay at this motel. The manager was extremely friendly and welcoming, and the check-in process was quick and easy.

Our room was upstairs and included a fridge, microwave, soap, and towels. Everything was clean and well-kept, and the overall atmosphere was very nice.

The mattress was a little firm for our taste, but it wasn’t a real problem for us. Some guests who prefer softer beds might want to keep that in mind.

Overall, a great place with good service and a kind staff. We will definitely come back!

The woman up front was very rude. They say you can’t have a visitor which was why I chose the area to visit my friend. There’s baby roaches running around. The room I choose had a leek in the bathroom. Water all over the floor. Hair everywhere. The a/c unit stinks when you turn it on. Furniture is very outdated. Glad I had cash cause there’s a random cash deposit. Will never come back here.

The service was terrible they literally laughed in our face when we told them our concerns. The BEDS ARE HARD AS A ROCK it would have been more comfortable to sleep on the floor. The doorway had no base so hot air was blowing in through the gap and it was a very hot weekend the AC made no difference. Also the gap allowed bugs to come in. When I mentioned a refund they said that was not possible because I had been there for more than 30 minutes. They make you pay your deposit with cash only probably because they constantly get complaints and don’t want to give the deposit back. Overall I would not stay here ever again based on the fact that the beds are basically like sleeping on concrete even if every other issue was fixed.

It was great, nice and clean. But TV or remote didn't work properly.