X One Hotel

Hotels
8.7 (1243 reviews)
97 Preah Sisowath Quay , Phnom Penh , kh

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited amenities
Small room size

Categories

Cleanliness
7.95
There were reports of cockroaches and cleanliness being neglected.
Service
9.45
Staff were consistently friendly, polite, and helpful.
Location
9.45
Excellent location with close proximity to major attractions and a great view.
Room Quality
7.95
Some rooms were small and showed signs of wear, with some issues reported.
Amenities
7.95
Reported lack of facilities, like check-in issues and pool maintenance.
Value for Money
8.95
Overall seen as value for a comfy bed, despite some negatives.
Food and Beverage
8.95
Standard quality for this hotel tier.
Overall Experience
8.95
Generally positive experience with a few issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:09

Property Description

Convenient Location
Situated in the heart of Phnom Penh, X One Hotel offers easy access to popular attractions and conveniences for guests to explore the city effortlessly.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Guests can also take advantage of free private parking and room service during their stay.

Dining Options
Indulge in delicious meals at the hotel's restaurant or opt for a relaxing breakfast experience with an à la carte or Asian breakfast available for guests.

Book now for an unforgettable stay at X One Hotel in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.7
Based on 1243 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 8.95
M
Matthieu • family_with_children • fr
10
Pros:

Bien placé, belle vue

2026-02-14 • via Nuitee
M
MICHAL • couple • il
7
שהייה סבירה ציפינו ליותר.הסביבה טובה ביום בלילה פחות נעימה.
Pros:

בלי ארוחת בוקר.מיקום בסדר.כניסה לא נעימה למלון.ניקיון סביר לא יותר.

2026-02-14 • via Nuitee
L
Leif Rose • couple • dk
3
2026-02-14 • via Nuitee
M
Michael • solo_traveller • kh
6
2026-02-13 • via Nuitee
J
James • couple • au
9
2026-02-13 • via Nuitee
J
Jerry • couple • us
10
Pros:

The rooms are spotless, and the riverside view from the balcony is spectacular 👌

2026-02-13 • via Nuitee
D
Dara • extended_group • kh
6
2026-02-13 • via Nuitee
R
richard • solo_traveller • kh
8
Pros:

Great location, friendly, helpful staff, good, clean room.

2026-02-12 • via Nuitee
S
Sirivong • couple • au
9
Good hotel and good location in the centre city
Pros:

Good location and staff is friendly

Cons:

Front yard and lounge is narrow

2026-02-11 • via Nuitee
E
Elina • couple • se
8
2026-02-11 • via Nuitee
D
Daniel • solo_traveller • us
6
2026-02-11 • via Nuitee
C
Cory • solo_traveller • gb
1
Pros:

Location.

Cons:

This place us in no way 4 star. No reception, safe in room didn't work, A/C was loud and duct was not sealed, balcony door didn't lock, water cut out while I was in shower bad smell in room, lift was slow. In fact this is not a hotel it is a block of condos you access through a shop. More no star than 4 star. Description on Booking said Flat screen T.V. it was a projector with a wonky projection. Absolutely furious.

2026-02-10 • via Nuitee
S
sylvie • extended_group • fr
8
2026-02-10 • via Nuitee
M
martin • extended_group • sk
8
Odporučam
Pros:

Výborne ubytovanie. Postele úžasné. Balkón perfektný.Personal veľmi ,veľmi super.

Cons:

Pár švabov v kúpeľni. Ale nič hrozne.

2026-02-09 • via Nuitee
M
Michael • solo_traveller • nl
8
2026-02-09 • via Nuitee
S
Silvia • couple • nl
8
Recommended
Pros:

Excellent location, 5min walking from the night market and handy to all other locations. Staff was very kind and helpful

Cons:

We found some ants in the bed

2026-02-08 • via Nuitee
M
MEHMET • solo_traveller • be
7
2026-02-08 • via Nuitee
M
Michael • solo_traveller • gb
8
Much better than most of the previous reviews
Pros:

The staff were friendly and helped outline many ways. The views were excellent and the size of room and shower were fine

Cons:

A few too many midge like insects on the first night. I bought some insect spray, used it liberally before I went out and didnt get bitten once. Just be aware.

2026-02-08 • via Nuitee
M
Michel • couple • gb
10
Just perfect!
Pros:

Had a room on the 11th floor with a great view of the river, excellent bed and bathroom and a first class shower, just perfect considering the special deal I had.

2026-01-31 • via Nuitee
Y
Yoav • solo_traveller • il
9
2026-01-30 • via Nuitee