Home2 Suites By Hilton San Juan

Hotels
•
Home2 Suites by Hilton
9.6 (290 reviews)
1003 E. Carroll Rd , San Juan , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great breakfast and amenities
Perfect location
Cons:
A/C unit had noise issues

Categories

Cleanliness
9.56
The property is very clean and the rooms are well-maintained, as noted in multiple reviews.
Service
9.93
Guests consistently mentioned the friendly and attentive staff throughout their stay.
Location
9.87
The hotel's location is praised for its proximity to restaurants and attractions.
Room Quality
9.32
Rooms are reported as spacious, comfortable, and beautifully designed.
Amenities
9.35
Amenities such as breakfast and the pool were highlighted positively by guests.
Value for Money
9.31
Guests feel the hotel offers great value based on their positive experiences.
Food and Beverage
9.56
Breakfast options were frequently mentioned as delicious and plentiful.
Overall Experience
9.93
Guests overall were very satisfied with their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:05

Property Description

Modern Amenities
Experience comfort with air conditioning and in-room entertainment.

Convenient Location
Close proximity to McAllen-Miller International Airport for easy travel access.

Exceptional Service
Enjoy 24-hour front desk assistance and convenient on-site ATM.

Book now to enjoy a convenient and comfortable stay at Home2 Suites By Hilton San Juan!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 290 reviews
Cleanliness: 9.56
Service: 9.93
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.56
Overall Experience: 9.93
F
Faustino • solo_traveller • us
9
Awesome place to stay, I'll keep coming back.
Pros:

The room was nice and comfortable with no noise from surrounding rooms. I was able to sleep peacefully and I woke up rested.

Cons:

The breakfast was good but I would like to see more options like bacon and real eggs. The evening happy hour was good but it was hard to figure out where things were located. The bathroom vent fan didn't seem to work so when i took a shower the bathroom got all foggy and damp.

2026-10-29 • via Nuitee
L
Lucas • couple • us
10
2026-10-29 • via Nuitee
M
Michelle • extended_group • us
10
2026-10-12 • via Nuitee
A
Abraham De Jesus • family_with_children • mx
7
Pros:

BIEN

Cons:

NO TIENES CAJAS DE SUGURIDAD

2026-10-07 • via Nuitee
S
SAN GERMAN AGUILERA • family_with_children • mx
10
2026-09-17 • via Nuitee
L
Lorenzo • family_with_children • us
9
The hotel is always clean and a pleasant quiet stay.
2026-08-31 • via Nuitee
M
MIguel • family_with_children • us
10
Pros:

Good choice of entries.

Cons:

Can't think of anything.

2026-08-21 • via Nuitee
L
Louis • solo_traveller • us
9
2026-08-18 • via Nuitee
C
Carolina • family_with_children • mx
10
Pros:

El desayuno muy completo, rico, seguían surtiendo y el personal muy amable. La habitación muy amplia, con mucho espacio para guardar cosas, todo limpio y nuevo, muy cómodo.

Cons:

La potencia de la regadera pudo haber sido mejor, pero en general estaba bastante aceptable.

2026-08-17 • via Nuitee
A
Ana • couple • us
5
Pros:

Very spacious

Cons:

The restroom had a strong smell and called the front desk but never got checked.

2026-08-16 • via Nuitee
J
juan carlos • solo_traveller • mx
10
2026-08-14 • via Nuitee
A
alva • family_with_children • us
10
2026-08-11 • via Nuitee
A
Alvaro • couple • us
10
2026-08-04 • via Nuitee
R
Rebecca • solo_traveller • us
9
Very comfortable and clean
Pros:

Very comfortable and clean. Also that they have happy hour complementary. Staff for the most part was very friendly except 1.

Cons:

1 man with black glasses part of the staff, not once acknowledged us when I first walked in not one greeting. Even the next day when we saw him he just walks around like he's angry. Still doesn't say hi or welcome but the rest of the staff were so friendly.

2026-08-02 • via Nuitee
A
Alexander • solo_traveller • us
10
Very nice staff. Property is clean
Pros:

Clean

Cons:

N/A

2026-07-20 • via Nuitee
B
Beightol • solo_traveller • us
9
Pros:

Very clean, good location

Cons:

The room doors, they tend to close to fast

2026-07-13 • via Nuitee
K
Kristen • couple • us
10
2026-07-11 • via Nuitee
P
Pascual • couple • us
10
2026-07-09 • via Nuitee
J
Johnny • family_with_children • us
10
The perfect place to stay.
Pros:

The location was great the rooms were spacious and the staff was very helpful and friendly.

2026-07-09 • via Nuitee
Y
Yesenia • solo_traveller • us
10
2026-07-07 • via Nuitee