Novotel New Delhi City Centre

I had a pleasant stay here. The hotel is very clean and well maintained, with exceptionally friendly and helpful staff who go out of their way to make you feel welcome. Their service really stands out.

The only limitation is the location. There’s not much to do or see within walking distance, so you’ll need transport if you want to explore the city or find nearby attractions.

Excellent en tout point à part la clim un peu bruyante ;) personnel au top ! Piscine exceptionnelle !

The service at this hotel is on another level. Every single member of staff from housekeeping to the restaurant team went out of their way to make sure your needs are attended to. Special thank you to reception who allowed me to check in a few hours early and to Ajay and Alina in the restaurant who made ever breakfast and dinner amazing. The food here was superb too, the pool was amazing, I would recommend this place and suggest you do halfboard as the area around is close to the tourist area but Delhi traffic is horrendous and I wouldn't venture out alone in the evenings. The outside is similar to all other hotels in Delhi. Also, the smell in the hallway was absolutely devine!

Overall it was a great experience stating in Novotel New Delhi City Center. Staff were friendly and helpful. Addressed to any issues or concerns very quickly. The life guard at the pool was friendly and view from the roof top infinity pool was mind blowing during sunset. Got the best pictures by the pool. I would suggest to add more varieties of food in buffet for guests who stay more than 3 to 4 days.

Beautiful new property. Very clean. Staff was amazing. It’s centrally located. Buffet breakfast was great. Room service was good as well.

This was my second visit to the Novotel, and I would definitely stay again. The staff, interior, location and food are all great. However, this time I was disturbed just after midnight by a group of men having rowdy arguments and shouting in a room on my floor. One man came out into the corridor and had a loud discussion on his phone. I called the Concierge, who dealt with the situation quickly and sent the security team up to my floor to deal with it. I didn't have a great sleep that night, which was annoying.

So overpriced for such poor service, found lizard in our room, food was not good, and tea was terrible, will not stay here again

So overpriced for such poor service, found lizard in our room, food was not good, and tea was terrible, will not stay here again

So overpriced for such poor service, found lizard in our room, food was not good, and tea was terrible, will not stay here again

Enjoyed our overnight stay. Will be back after visiting Agra.

The accomodation, services and staff were all excellent. The immediate area around the hotel is a bit ordinary and a culture shock to westerners but probably typical of Delhi/New Delhi conditions.

The food and particularly the service in the food exchange was excellent throughout our stay.

All went good

They didn’t clean the room on one occasion. I had to ask for toilet paper the hotel pick up that we ordered to pick us up from the airport didn’t arrive. We had to ring them and we asked for transport back to the airport and that became a another job for us to do as I didn’t have a vehicle for us at the time. we had talked about it days before and we thought we paid for it. We asked about money exchange and told us we could do it then the next day we can’t do it at the hotel.

The staff was really friendly and the vibe of the hotel was amazing. Loved the smell in the reception and corridor area. They really look after their guests. Will definitely stay here in future.

Very comfy room with a view.
Kind and helpful staff.
High value for money.

Service was great! Location a little out the way and have to go through very busy area- but same as all through Delhi. Great hotel and service! Thank you!

Great service, love the pool and the staff very friendly

Excelente hotel, está súper nuevo! Muy buena ubicación, el personal super amable y servicial, excelente el desayuno, 5 estrellas

새시설이라 깨끗함은 있었지만 청소상태는 최상은 아닙니다. 레스토랑 식탁위아 객실의 의자쿠션 사이에 음식물은 제거할 수 있습니다. 입구에서 시큐러티 확인없이 들어오는건 편하고 좋았어요

Excelente ubicación, excelente desayuno, personal super amable y servicial, super recomendable 5 estrellas