Het Wapen in Willemstad

Hotels
•
Independent
7.8 (9 reviews)
12 Benedenkade, Willemstad, NB, 4797 AV , Willemstad , NL
31-168473450

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Facilities

Bicycle rentals nearby
Free breakfast
Front desk (limited hours)
Meeting rooms
Smoke-free property
Free reception
Free buffet breakfast
Banquet hall
Hosted evening meal
Change of towels (on request)
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Review Highlights

Pros:
Very friendly, helpful staff
Nice harbour location, close to restaurants/centre
Good restaurant and terrace with snacks
Breakfast described as fine/excellent
Pleasant toiletries (Rituals) provided
Charming small hotel atmosphere
Cons:
Cleanliness issues (spiders, leftover cleaning cloth)
Rooms cramped or poorly laid out (lighting switches, clothing storage)
No tea/coffee facilities or welcome water
Steep/narrow stairs to rooms; accessibility limited
Some rooms have poor/unattractive views (bins, entrance)
Cold room temperature and occasional non-working TV

Categories

Cleanliness
6
Mixed to negative mentions: spiders in the WC, leftover cleaning cloth in bathroom and general comments that rooms didn’t feel especially clean.
Service
9.5
Consistently positive: staff described as very friendly, quick check-in and very kind and helpful — strong service perception.
Location
8.6
Generally praised: nicely located by the harbour and close to restaurants/centre; some rooms have poor views (bins, entrance) which lowers a perfect score.
Room Quality
6
Multiple negatives: industrial/harsh decor, cramped layouts, narrow/steep stairs to rooms, no drawers, mismatched mattress/bed sizes, cold room and TV not working.
Amenities
7.2
Mixed: nice toiletries and pleasant terrace snacks noted, but no tea/coffee facilities, no welcome water and lack of a small lift for accessibility.
Value for Money
7.8
Standard quality for this hotel tier.
Food and Beverage
8.5
Positive notes: breakfast described as fine/excellent, good restaurant and enjoyable terrace refreshments.
Overall Experience
8.8
On balance a genuine, small and pleasant hotel with very friendly staff and good food, tempered by room layout and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Experience the charm of Het Wapen in Willemstad, a delightful 3-star hotel offering you a perfect blend of comfort and convenience.

Culinary Delights
Savor exquisite meals at our two onsite restaurants and unwind at our cozy coffee shop/cafe. Don’t miss our daily complimentary reception, perfect for mingling with fellow guests while enjoying a drink at our inviting bar/lounge.

Comfortable Accommodations
Retreat to one of our 15 well-appointed guestrooms. With complimentary wireless internet and daily housekeeping, we ensure you have everything you need for a relaxing stay.

Convenient Amenities
Enjoy complimentary buffet breakfast to kickstart your day, and take advantage of our banquet hall for any events or special occasions. With easy access to local attractions, you're just a short distance from adventure.

Book your unforgettable stay at Het Wapen today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 9 reviews
Cleanliness: 6
Service: 9.5
Location: 8.6
Room Quality: 6
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.8
J
Jan
8
Pros:

De kamer was mooi maar niet handig ingericht qua lichtschakelaars en zitplek.

2025-09-08 • via Nuitee
S
Simon
6
Somewhat disappointing ambience
Pros:

The room was very industrial with harsh grey walls and a view out of the window to the bins below. The room needed to be softened. There was hanging space but no drawers for other clothes. There was no tea/coffee making facilities nor a welcome bottle of water. The room didn’t feel especially clean with spiders in the WC. It was nice to have a bath though. Breakfast was fine.

2025-08-29 • via Nuitee
M
Mathilde • friends
6
Pros:

Personeel zeer vriendelijk, snelle incheck.
Kamer; bedden heel smal, lag nog schoonmaakdoekje in de badkamer. Uitzicht op een dak, tv deed het niet. Wel fijne ritualsprodukten in kamer. Lekkere borrelhapjes op mooi terras met top-uitzicht. Ontbijtbuffetje prima.

2025-08-17 • via Nuitee
K
karel • partner
8
Pros:

mooi gelegen aan het haventje
een kleine lift voor mindervalide zou welkom zijn
matrassen waren breder dan de bedden

2025-07-17 • via Nuitee
V
Verified traveler
10
Pros:

Nice restaurant.

2025-05-19 • via Nuitee
V
Verified traveler
10
Brant trappa
Pros:

Ett hotell med branta trappor men mysigt. Mycket nära till restauranger och centrum.

2025-03-29 • via Nuitee
R
Rob
8
Pros:

Uitzicht van de kamer was niet geweldig. Wij keken uit op de ingang en gang van andere kamers.
Daardoor was het niet prettig om de gordijnen open te hebben. Misschien beter om dit bij deze kamer te vermelden.

2025-02-26 • via Nuitee
A
Arie • partner
4
Pros:

Om bij de kamer te komen twee smalle steile trappen op. In de kamer was het 12 graden. Er staat n kledingrek in de kamer direct naast het bed, erg krap en oncomfortabel. Van de verlichting in de badkamer bleek de schakelaar verscholen onder de rand van de spiegel, personeel moeten vragen waar de schakelaar zat. Ontbijt is uitstekend.

2025-02-16 • via Nuitee
A
Anders
10
Genuine hotel and restaurant
Pros:

Very nice small hotel in a nice location.
The personal was very kind and helpful

2025-01-21 • via Nuitee