Chic Urban Retreat in Heart of LA

Hotels
•
Independent
2.5 (4 reviews)
800 South Harvard Boulevard, Los Angeles, California, 90005 , Los Angeles , US
1-7786500334

listing image 1
Show all photos

Facilities

Housekeeping on request
Accessible shuttle
No accessible shuttle
Wheelchair accessible

Review Highlights

Pros:
Property was reported as clean
Friendly security staff noted
Washer/dryer available
Kitchen functionally adequate
Cons:
Severe parking issues and unexpected parking costs
Check-in / access code problems and poor customer responsiveness
Incorrect unit allocation (booked 2BR given 1BR) and denied refund
Room faults: low beds, broken lamps, stuck window shade, open drawer
Kitchen missing basic supplies (coffee filters, towels)

Categories

Cleanliness
8.5
Guests explicitly stated 'The place was clean.' Cleanliness was a clear positive despite other issues.
Service
1.5
Multiple reports of access/code problems, slow or non-responsive customer service, and lack of on-site assistance; one note that security staff were friendly.
Location
1
Severe parking problems (no guest parking, lengthy walks to recommended garage, car locked in garage) made location a major negative.
Room Quality
1.5
Issues with room features: beds very low, non-working nightstand lamps, stuck window shade, wide-open kitchen drawer; also reports of incorrect unit type (booked 2BR but received 1BR).
Amenities
2
Washer/dryer noted as a plus, kitchen adequate but missing basics (coffee filters, kitchen towels), and parking amenities effectively unavailable to guests.
Value for Money
1
Guests incurred unexpected parking costs (>$200 mentioned), rental/ride expenses, and reported denied refunds — poor value relative to expectations.
Food and Beverage
2.5
Standard quality for this hotel tier.
Overall Experience
2
Overall negative experience driven by parking, access and service failures despite clean units and some useful amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Discover the Chic Urban Retreat, your perfect escape in the vibrant heart of Los Angeles.

Comfortable Accommodations Experience modern luxury with our air-conditioned rooms, featuring kitchens equipped with full-sized refrigerators, ovens, and microwaves to make you feel right at home.

Convenient Location Nestled in Koreatown, enjoy easy access to attractions like the Los Angeles Convention Center and Crypto.com Arena, all within a short drive.

Seamless Connectivity Stay connected with complimentary wireless internet access throughout the hotel, and take advantage of our virtual front desk for a hassle-free experience.

Don't miss the chance to make unforgettable memories—secure your stay at Chic Urban Retreat today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

2.5
Based on 4 reviews
Cleanliness: 8.5
Service: 1.5
Location: 1
Room Quality: 1.5
Amenities: 2
Value for Money: 1
Food and Beverage: 2.5
Overall Experience: 2
T
Tanya • family
4
Pros:

DONT BRING A CAR…
We didn’t expect a parking problem. After circling for an hour & no luck changing our reservation, we parked in the accommodation’s staff recommended garage, a 15 minute walk from the location. Having double knee replacements made it a bit long of a walk. We returned the next day, Sunday, & our rental car was locked inside the garage. Since Monday was a holiday we were locked out again. We spent over $200 on another vehicle & a Lyft & the parking that was completely unexpected. Parking was horrible even though there is a parking garage ON SITE (for permanent residents only.)
We couldn’t get the code to work for the door. A resident said our code was old & gave us the new one. Security staff was friendly.
The place was clean. Small issue with a large kitchen drawer that remained wide open & a full window shade that would not rise for the floor to vaulted sealing window.
Kitchen was satisfactory. Coffee pot but no filters. No kitchen towels.
Washer / dryer was a plus.
Beds pictured were the beds in the unit but did not realize they were so very low. They were basic & not completely uncomfortable. Nightstand light lamps did not work despite the lamp or a switch.
Living room seating was one couch that sat 2 comfortably. Additional living room seating would have been nice .
Not necessary, but would be to have a welcome paper with suggestions on where to get groceries, suggestions on local food & how to dispose of trash & recycling.

2025-06-14 • via Nuitee
K
Katherine
2
Pros:

This is one hundred percent a scam. Do not book with these immoral thieves.

2025-06-05 • via Nuitee
C
Cleopatra
2
Pros:

Started with a wrong building code number. Very hard to access properly owners. There was no security guard on site. When finally entered the apartment. It was smoke The outside of

2025-05-19 • via Nuitee
Y
YUVIZA • family_with_children
2
Pros:

This is scam, I rented a 2 bedroom apartment, when I walked in it was a one bedroom apartment. Please do not book this property if you need parking. I couldn’t check in the first night because I couldn’t find parking anywhere around, we spent almost 2 hrs looking for parking and couldn’t find not even one single spot. There’s no costumer service like someone to help you on spot. If you call them nobody answers. If you text it takes hours to get a response. Terrible Terrible experience. They denied my refund for the night I checked in because it was their mistake to give me a one bedroom property instead of 2. I will NOT RECOMMEND.

2025-02-16 • via Nuitee