Candlewood Suites Morristown West by IHG

Hotels
•
IHG
5 (9 reviews)
4354 VERDE CROSSING, Morristown, Tennessee, 37814 , Morristown , US
1-4236901777

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Meeting rooms
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
24-hour business center
Free self parking
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Pros:
New construction
Clean and well-furnished rooms
Friendly staff
Good location
Cons:
Uncomfortable beds
Limited amenities
Inconsistent cleanliness
Smoking staff in a smoke-free hotel

Categories

Cleanliness
4.58
The hotel is new and very clean, but some areas like the bathroom floor were not super clean as reported.
Service
5.55
Standard quality for this hotel tier, though some concerns about staff smoking in a smoke-free hotel.
Location
6.59
Centrally located with restaurants nearby; great for accessibility.
Room Quality
5.04
Nice and spacious rooms, but the beds were noted as uncomfortable.
Amenities
3.57
Some amenities like the pool area were not available, and the hotel did not offer breakfast.
Value for Money
6.03
Good fit for an event with prices more reasonable than closer hotels.
Food and Beverage
2.58
No breakfast provided; some nearby dining options mentioned.
Overall Experience
6.05
Overall a good experience, would book again for convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:16

Property Description

Discover unparalleled comfort and convenience at Candlewood Suites Morristown West, your ideal getaway in the heart of Morristown.

Recreational Amenities: Dive into relaxation with both an outdoor and indoor pool, perfect for families and solo travelers alike.

Business Facilities: Our 24-hour business center and front desk ensure you can work or communicate with ease, all while enjoying swift access to laundry facilities and free self-parking.

Comfortable Suites: Choose from 90 well-appointed guest rooms designed for your comfort, making it easy to feel at home while you're away.

With proximity to local attractions and the serene ambiance of the hotel, your perfect escape awaits. Book your stay today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5
Based on 9 reviews
Cleanliness: 4.58
Service: 5.55
Location: 6.59
Room Quality: 5.04
Amenities: 3.57
Value for Money: 6.03
Food and Beverage: 2.58
Overall Experience: 6.05
N
Nicole • partner
8
Pros:

New property. Very clean room, but one star removed due to a few dishes in the dishwasher, a dirty pot on the stove, the fridge was not clean, the shower overall was clean but had a dirty shelf and the lamps did not work in the room, which meant we could not plug into the attached outlets to charge phones. Our overall stay was comfortable and despite the fee issues tbese can be fixed and I would definitely stay herr again. Very friendly desk attendant, thank you.

2025-10-11 • via Nuitee
S
Sara
10
Pros:

.

2025-10-10 • via Nuitee
J
James
10
Pros:

Seemed safe and quiet.

2025-09-21 • via Nuitee
C
CASSANDRA
8
New construction and good location
Pros:

We booked this hotel for the Bristol night race because other facilities closer were booked or outrageously priced. This hotel was a good fit at only about an hour from the track. The hotel is new construction. It was very clean and well furnished. It is also located close to a Texas Roadhouse for dinner and a great local bagel place called TN Bagels.
My only complaints are that the bed is not very comfortable and they don't provide many towels at all. Be advised that this hotel also does not offer breakfast.
Overall I would book the hotel again for convenience.

2025-09-19 • via Nuitee
J
Jennifer
10
Pros:

Very nice new property.

2025-09-19 • via Nuitee
A
Anne • partner
10
Pros:

Best hotel!!!!

2025-09-05 • via Nuitee
C
Carmen
6
Should have waited a few more weeks to open….
Pros:

Stayed at the new Candlewood suites in Morristown, TN. Centrally located in an area that is surrounded by restaurants with more on the way, which was great for meeting up with family and dining options. Room was nice, clean and new. But the property wasn’t complete yet, with work still being done on the ground floor rooms, no working ice machines, and the pool area not finished and unusable. None of this was disclosed before booking. Also the employee who was out back three times a day smoking weed and the employee in the office smoking cigarettes in what is supposed to be a smoke free hotel was a little off-putting.

2025-08-10 • via Nuitee
S
stephanie
10
Pros:

So new it still smells like paint! Beds not very comfortable and bathroom floor not super clean but outside of that everything was 100.

2025-08-03 • via Nuitee
W
Will
10
Pros:

Brand new hotel. Spacious suite, friendly staff, easy area to navigate for food and shopping. The surrounding area is under construction for new shops surrounding the hotel, but overall the area is great and the hotel itself is a great place to stay.

2025-08-02 • via Nuitee